Call Center Representative
4 weeks ago
Location: Madison, WI
Company: Alphabe Insight
Job Type: Full-Time
Job Summary:
We are seeking a motivated and customer-oriented Call Center Representative to join our dynamic team at Alphabe Insight. In this role, you will be responsible for providing exceptional service to our customers, addressing inquiries, and resolving issues efficiently. The ideal candidate will possess excellent communication skills and a passion for helping others.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
- Resolve customer complaints and issues effectively, ensuring customer satisfaction.
- Document all interactions and maintain accurate records in the customer relationship management (CRM) system.
- Collaborate with team members and other departments to enhance the customer experience.
- Meet or exceed individual and team performance metrics.
- Participate in training sessions and continuous improvement initiatives.
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively.
- Proficient in using computer systems and CRM software.
- A positive attitude and a strong desire to help customers.
-
Call Center Representative
3 weeks ago
Madison, United States Compass Innovate Full timeWe are currently seeking a motivated and enthusiastic Call Center Representative to join our customer service team. As a Call Center Representative you will be the first point of contact for our customers assisting them with inquiries resolving issues and providing support in a timely and professional manner. Key Responsibilities: Answer incoming calls and...
-
Call Center Representative
3 months ago
Madison, United States Manpower Full timeOur client is seeking a Call Center Representative to join their team!As a Call Center Representative, you will be supporting the organization in educating and guiding customers to find the information they need in a timely manner. The ideal candidate will have an infectious personality, the compassion to help people, and organizational skills. Job Title:...
-
Call Center Representative
1 month ago
Madison, United States SSM Health Full timeSSM Health - 1808 West Beltline Highway [Call Center Representative] As a Call Center Representative at SSM Health, you'll: Educate and inform members of available benefits under the health plan; Instruct members how to receive maximum benefit reimbursement; Determine various policy provisions, guidelines, providers, and provider requirements and procedures;...
-
Call Center Representative
6 months ago
Madison, United States Mad City Windows and Baths Full timeOverview: Call Center Representative Mad City Windows and Baths: Kickstart Your Career in Sales! Location: Madison, WI (On-Site Position) Earning Potential: Up to $80,000+ in the first year At Mad City Windows and Baths, we are a unified team dedicated to excellence. As one of the fastest-growing remodeling companies in the USA, we take pride in our...
-
Healthcare Call Center Representative
2 weeks ago
Madison, United States TEKsystems Full timeJob DescriptionJob DescriptionJob Description:Answers inbound customer calls and emails related to placing orders, order status, product information, or pricing.Regularly monitors emails and ensures department goals are met while providing exceptional customer service.Processes customer orders and complaints in ERP system (Oracle) promptly and...
-
Call Center Agent
1 month ago
Madison, United States Inkspirenize Full timePosition: Call Center Agent Location: Madison, WI Job Type: Full-Time Reports to: Call Center Supervisor Job Summary: We are seeking a motivated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling inbound and outbound customer calls, addressing inquiries, resolving complaints, and providing...
-
Call Center Agent
3 weeks ago
Madison, United States Compass Innovate Full timeWe are looking for enthusiastic and customeroriented individuals to join our team as Call Center Agents. As a vital part of our customer service department you will be responsible for handling inbound and outbound calls addressing customer inquiries and providing exceptional service to ensure customer satisfaction. Key Responsibilities: Answer incoming calls...
-
Communication Center Representative
4 weeks ago
Madison, United States UW Health Full timeWork Schedule: 100% FTE, 3rd shift. Weekends required. Position rotates every third weekend, with a total of 3 shifts per week. Scheduled hours are from 11pm - 7am. Be part of something remarkable Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring physicians, vendors...
-
Communication Center Representative
2 weeks ago
Madison, United States UW Health Full timeWork Schedule: 100% FTE, 3rd shift. Weekends required. Position rotates every third weekend, with a total of 3 shifts per week. Scheduled hours are from 11pm - 7am. Be part of something remarkable Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring physicians, vendors...
-
Communication Center Representative
4 weeks ago
Madison, United States UW Health Full timeJob Description Work Schedule: 100% FTE, 3rd shift. Weekends required. Position rotates every third weekend, with a total of 3 shifts per week. Scheduled hours are from 11pm - 7am. Be part of something remarkable Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring...
-
Communication Center Representative
1 week ago
Madison, United States UW Health Full timeJob Description Work Schedule: 100% FTE, 3rd shift. Weekends required. Position rotates every third weekend, with a total of 3 shifts per week. Scheduled hours are from 11pm - 7am. Be part of something remarkable Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring...
-
Communication Center Representative
22 hours ago
Madison, United States UW Health Full timeJob DescriptionWork Schedule: 100% FTE, 3rd shift. Weekends required. Position rotates every third weekend. Scheduled hours are from 11pm - 7am. Be part of something remarkable Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring physicians, vendors and the public. We...
-
Communication Center Representative
6 days ago
Madison, United States UW Health Full timeWork Schedule: 100% FTE, 3rd shift. Weekends required. Position rotates every third weekend. Scheduled hours are from 11pm - 7am. Be part of something remarkable Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring physicians, vendors and the public. We are seeking a...
-
Call Representative
4 weeks ago
Madison, United States Schmidt's Auto Inc Full timeJOB REQUIREMENTS: Responsible for answering incoming calls to assemble tow requests, assist customers and accounts with general service and vehicle inquiry questions. Dispatch calls in a timely and efficient manner to meet and exceed company ETA requirements. Coordinate fleet of trucks efficiently, and safely to scheduled and on- demand tow request. JOB...
-
Call Representative
4 weeks ago
Madison, United States Schmidt's Auto Inc Full timeJOB REQUIREMENTS: Responsible for answering incoming calls to assemble tow requests, assist customers and accounts with general service and vehicle inquiry questions. Dispatch calls in a timely and efficient manner to meet and exceed company ETA requirements. Coordinate fleet of trucks efficiently, and safely to scheduled and on- demand tow request. JOB...
-
Communication Center Representative
4 weeks ago
Madison, United States University of Wisconsin Health Full timeA Communication Center Representative to: Support paging, messaging and scheduling, and appointment services for UW Health. Provide remarkable customer service to UW Health staff, physicians, and patients. Confirm and cancel appointments on nights, w Representative, Communication, Information Technology, Healthcare, Retail
-
Consumer Protection Call Center Associate
3 days ago
Madison, United States State of Wisconsin Division of Personnel Management Full timeIntroduction Who We Are: The Department of Agriculture, Trade and Consumer Protection (DATCP) works hard to protect and promote Wisconsin's agricultural industries and consumers. As an agency, we strive to serve the people of Wisconsin assuring: safe, wholesome food; consumer protection and fair business practices; animal and plant health; a clean...
-
Call Center Specialist
3 months ago
Madison, United States UW Credit Union Full timeOverview: Our vibrant Call Center (internally known as the Member Solutions Center) is growing, and we are thrilled to announce opportunities for dynamic individuals to join us as a Member Solutions Center Specialist! Step into our modern, cohesive, and high-energy Member Solutions Center - a place where work is fun, and innovation is celebrated. Working...
-
Call Center
3 months ago
Madison, United States UW Credit Union Full timeOverview: Are you ready to make a difference within your Latino community? Our vibrant Call Center (internally known as the Member Solutions Center) is growing, and we are thrilled to announce opportunities for dynamic individuals to join us as a Spanish-Bilingual Member Solutions Center Specialist! Step into our modern, cohesive, and high-energy Member...
-
Transfer Center EMT Coordinator
2 months ago
Madison, United States TriStar Skyline Medical Center Full timeDescription IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an EMT Coordinator with the Central Region Patient Logistics Center you can be a part of an organization that is devoted to giving back!BenefitsThe Patient Logistics Center, offers a total rewards package that supports the health,...