General Manager

2 weeks ago

Elmsford, United States River Link Hotels Full time

**Job Title: General Manager**

**Location:** Days Inn Elmsford, NY

**Company:** River Link Hotels

**Job Summary:**
The General Manager will oversee all aspects of our operations, ensuring that the business runs efficiently while exceeding our customer expectations. This role requires a strategic thinker with strong leadership skills, who can motivate a diverse team, manage budgets, and improve processes. The ideal candidate will leverage their expertise to develop and execute business strategies, enhance productivity, and foster a culture of excellence.

**Key Responsibilities:**

- **Leadership & Management:**
- Provide strategic direction and leadership to all operational teams.
- Recruit, train, and develop high-performing management staff.
- Foster a positive and collaborative company culture.

- **Operational Oversight:**
- Oversee daily operations and ensure compliance with company policies and standards.
- Implement and maintain efficient operational processes and performance metrics.
- Monitor key performance indicators (KPIs) and adjust strategies as needed to achieve business goals.

- **Financial Management:**
- Develop and manage the annual budget, ensuring financial objectives are met.
- Analyze financial performance and develop strategies for cost reduction and revenue growth.
- Prepare reports for the executive team regarding the operational and financial status of the business.

- **Strategic Planning:**
- Collaborate with the executive team to define and implement the organization's vision and strategic direction.
- Identify opportunities for growth and expansion, including new markets and services.
- Conduct market research and competitive analysis to guide strategic decision-making.

- **Customer Focus:**
- Ensure exceptional customer service and satisfaction across all levels of the organization.
- Address customer concerns and complaints promptly and effectively.
- Build and maintain strong relationships with clients, partners, and vendors.

**Qualifications:**

- Proven experience as a General Manager or in a similar leadership role, preferably in [industry relevant to your company].
- Strong understanding of business functions such as HR, Finance, Marketing, and Operations.
- Demonstrated ability to develop and implement effective strategies and processes.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in MS Office and familiarity with Excel

**Benefits:**

- Competitive salary and quarterly performance-based bonuses.
- Health Reimbursement Incentive
- Cell Phone allowance/reimbursement

-Paid Holidays, Paid Time Off and sick time

- Professional development and growth opportunities.

River Link Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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