Part-Time Financial Service Specialist
7 days ago
We are seeking a highly motivated and organized Part-Time Financial Service Specialist to join our team. This is a hybrid position that offers flexibility and great pay, with the potential to work up to 20-25 hours per week.
Salary and BenefitsThe estimated salary for this role is $23-$26 per hour, making it a competitive opportunity in the industry. As a valued member of our team, you will receive excellent financial compensation for your skills and experience.
Job Responsibilities- Release daily orders from credit hold as needed to ensure timely cash flow.
- Make daily collection calls to customers and Territory Managers to resolve issues and increase cash flow.
- Conduct customer account analysis to identify areas for improvement and propose payment plans for management review.
- Enter system notes pertaining to collections and disputes to maintain accurate records.
- Ensure timely communications with customers and sales teams regarding credit and receivables issues.
- Propose credit limits for new accounts and recommend changes for existing accounts, following established guidelines.
- Work with third-party collection agencies and monitor account activity to optimize results.
- Process credit card payments and post cash as needed to maintain accurate financial records.
- Monitor daily reports and provide regular updates to management on account status.
- Generate customer statements as needed and provide backup support to department colleagues.
- Minimum 2-3 years of experience in a client-focused collection environment.
- Self-motivated and quick thinking, with strong communication and negotiation skills.
- Polished phone manner and presence, with comfort level in negotiating with clients.
- Strong computer experience, including Excel, Word, Outlook, and NetSuite ERP.
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