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Service Coordinator

2 months ago

Plymouth Meeting, United States Carrier Full time
Country:
United States of America
Location:
CAP06: CCS-Plymouth Mtg, PA 4110 Butler Pike, Plymouth Meeting, PA, 19462 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

KEY RESPONSIBILITIES:
  • Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated
  • Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements
  • Partner with Service Manager & Service Operations Lead to prepare bi-weekly technicianschedule
  • Proactively distribute work orders for jobs daily
  • Adhere to scheduling guidelines and work order priority to manageschedule
  • Assist with the management and recording of non-productive techniciantime


Required Qualifications:
  • High School Diploma or GED
  • 1+ year of Basic Computer Skills
  • 2+ years of experience scheduling field services and/or service coordination


Preferred Qualifications:
  • Bachelor's degree
  • Excellent verbal and written communication skills
  • Strong teamwork and collaboration skills
  • Strong organizational skills
  • Excellent attention to detail and accuracy
  • Experience in the HVAC Industry


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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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