Sales Manager
1 day ago
- Medical
- Vision
- Dental
- 401K
- Immediate Pay- earned wage access
- Vacation time
- Sick time
- Holiday pay
- Bonus opportunities
- Brand-specific employee discounts
- Long term/short term disability
- Life insurance
- Prospecting to determine needs; cold calls and sales calls with a goal 20 quality calls a week
- Development of all leads by using various resources and networking
- Develop sales action plans, and forecast and evaluate trends to modify strategies that will enhance revenues effectively
- Analyze ultimate potential of the account and set specific goals for increasing the volume of business
- Manage and resolve complaints professionally and expeditiously
- Monitor and maintain promotional material and promotional items
- Complete sales contact reports and follow up call reports promptly for weekly review
- Maintain accurate records and turn in reports for calls made, time worked, expenses, new accounts, new bookings, proposals, tentative and cancellations, sales contracts, BEO’s
- Complete accurate daily sales reports and submit weekly
- Perform as the driver of all revenue and ensure quarterly and annual revenue goals are achieved for the hotel.
- Rush proposals and set up bookings and contracts promptly
- Coordinate and convey all details and information necessary to other hotel departments
- Complete a weekly schedule of events of upcoming meetings and events, distribute at the weekly staff meeting
- Assist in the production of annual hotel business plan
- Collaborate with GM and Corporate on departmental budget
- Lead property revenue meetings always insuring revenue maximization and profit in all areas
- Ensure that hotel credit procedures and audit guidelines are followed
- Represent the company at function and meetings in a professional manner searching for new contacts and leads
- Record all new business on appropriate logs, files, collect business cards, check credit references on direct bill accounts
- Conduct tours of the hotel and be informed of capacities for guest room commitments and maximums for meeting rooms.
- Participate as an executive manager in all staff meetings
- Lead, train & mentor sales staff including recommendations for hiring, coaching development, performance evaluations, disciplinary actions and recommending terminations
- Other duties as requested or assigned
- Bachelor’s Degree in Business, Hospitality, or Marketing and Sales preferred
- Hospitality experience of 5 years
- Minimum of 3 years progressive sales management experience
- Strong verbal and written communication skills required
- Strong analytical and customer service skills
- Complete understanding of bottom line profitability and budget goals
- May be required to work some weekends and evenings depending on business needs and scheduled events
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