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Front Office Manager
4 months ago
Hotel June is seeking a Front Office Manager for our ideally located 250-room re-imagined Hotel on the Westside with two restaurants, creative event venues, and a spectacular pool deck. Hotel June is the flagship of a new thoughtful, accessible, lifestyle brand from the team that brought you Proper Hotels.
Job Overview
* Oversee Front Office operations including, but not limited, Front Desk and Valet
* Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through other forms of communication, in an attentive, courteous and efficient manner.
* Operate within departmental budgets through effective stock and cost controls and well managed schedules
* Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork
* Maintain good communication and work relationships in all hotel areas and with internal and external guests
* Ensure staffing levels cover business demands
* Attend daily meetings
* Ensure ongoing training
* Proficient in property management systems
* Assist other departments wherever necessary
Qualifications
* Leadership/supervisory experience in Front Office is preferred
* Infor PMS knowledge preferred
* Strong leadership skills to manage and motivate the team
* Excellent organizational and planning skills
* Excellent communication skills
* Good financial awareness
* Accountable and resilient
* Ability to work under pressure
* Flexibility to respond to a range of different work situations
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
