Customer Service

1 week ago


Durham, United States MDO Holdings Full time
Job Details

Job Location
University Hill - Durham, NC

Position Type
Part Time

Job Shift
Any

Job Category
Customer Service

Description

About O2 Fitness:

O2 Fitness offers the best in fitness equipment, personal training and group exercise throughout the Carolinas. We promise to provide a welcoming, motivating and clean environment with a professional and caring staff to help our clients achieve real results. We are committed to helping our members create a whole-body approach to wellness by offering an all-inclusive health and fitness experience. We recognize that each members fitness journey is different, thus, we offer a wide variety of group classes, small group activities and personal training.

If fitness is your passion and you love to bring joy to others, support them in their goals, and make people feel connected to a positive and friendly community you could be a great fit for the O2 Fitness family. A smile, collaborative attitude and positive mindset is what it takes to excel

Essential Duties and Responsibilities of Front Desk / Customer Service Team Member
  • All Front Desk / Customer Service Team Members will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to O2 Fitness members, prospective members and guests.
  • Greet every member and guest with a smile, warm welcome
  • Answer phones in a friendly manner and assist callers with a variety of questions
  • Sign guests up for memberships and schedule members for Personal Training orientation
  • Assist with billing questions and handling member concerns
  • Every team member is responsible for assisting the housekeeping team and the cleanliness of the club. Refilling paper products, disinfectant bottles, folding towels and making sure all areas of the club are fully stocked is one of the key responsibilities of the member experience team.
  • Inventory management of drinks, cooler goods, and protein bars. Merchandising products and keeping the cooler stocked.

Qualifications

Qualifications of Front Desk / Customer Service Team Member
  • High school graduate is preferred
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations

Benefits for Front Desk / Customer Service Team Member
  • Complimentary O2 Fitness Membership
  • Discounted Personal Training Sessions
  • Supportive work environment
  • O2 Fitness Rewards store

Compensation for Front Desk / Customer Service Team Member
  • Average pay rate of $13.27 per hour
  • Advancement opportunities available with mastery of O2 Fitness club offerings
  • 20+ hours per week


  • Durham, United States JD Service Now Full time

    Customer Experience Superstar Needed! Are you a friendly, organized, and goal-driven individual who thrives in a fast-paced environment? Do you love helping people and making a positive impact with every interaction? If so, we want you to join our team as a Customer Experience Expert! Who We Are: We are a local, family owned, Plumbing, HVAC, and Electrical...


  • Durham, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our retail team in Durham, North Carolina. In this role, you will be responsible for managing customer inquiries, ensuring the accuracy of customer records, and overseeing customer credit application processes. This opportunity offers a contract to permanent employment...


  • Durham, North Carolina, United States HomeTeam Pest Defense Full time

    Why Work at HomeTeam Pest Defense?We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will play a crucial role in providing exceptional service to our clients and delivering a delightful experience.Salary: $16 per hourJob Description:In this role,...


  • Durham, North Carolina, United States bioMérieux SA Full time

    Job OverviewThe Customer Service Representative role at bioMérieux SA is an exciting opportunity to provide exceptional customer service and support to our internal and external customers.ResponsibilitiesAs a Customer Service Representative, you will be responsible for processing orders received via telephone, mail, fax, and eCommerce while interacting with...


  • Durham, United States EagleBurgmann Full time

    Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Protecting people and the...


  • Durham, North Carolina, United States Family Dollar Full time

    Family Dollar is seeking a Customer Service Representative to join our team in providing exceptional service to customers. The ideal candidate will be responsible for greeting customers, assisting with merchandise selection, and completing cash register transactions.About the RoleThis position involves working in a fast-paced retail environment where...

  • Customer Service Rep

    3 months ago


    Durham, United States HomeTeam Pest Defense Full time

    Overview: At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next...


  • Durham, North Carolina, United States NC Farm Bureau Full time

    At NC Farm Bureau, we're seeking a skilled Customer Service Agent to join our team. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences, resolving issues, and providing timely support.Key Responsibilities:Identify and address customer complaints to improve service deliveryRespond to customer inquiries...


  • Durham, North Carolina, United States EagleBurgmann Full time

    We are seeking a highly skilled Customer Service Director to join our team at EagleBurgmann in Durham, NC. As a key member of our customer-facing department, you will be responsible for leading a team of customer service representatives and ensuring that we provide exceptional service to our clients.About the Role:Recruit, onboard, and train new customer...


  • Durham, North Carolina, United States NC Farm Bureau Full time

    NC Farm Bureau Customer Service AgentWe are seeking an exceptional Customer Service Agent to join our team. As a customer-facing representative, you will be responsible for delivering top-notch service, resolving issues efficiently, and ensuring customer satisfaction.Key Responsibilities:Detect patterns in customer complaints and suggest improvements to the...


  • Durham, North Carolina, United States NC Farm Bureau Full time

    At NC Farm Bureau, we are seeking a talented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.The estimated salary for this position is $45,000 - $55,000 per year, depending on experience and...


  • Durham, North Carolina, United States Chick-fil-A Full time

    Customer Service RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our front-of-house team. In this role, you will be responsible for providing exceptional customer service, handling customer complaints and issues, and maintaining a positive and welcoming atmosphere for our guests.Key Responsibilities:Respond to...


  • Durham, New Hampshire, United States Gibbs Oil Company LP Full time

    About Gibbs Oil Company LP">Gibbs Oil Company LP is a leading provider of fuel and convenience products. We are dedicated to delivering exceptional customer service and building long-term relationships with our customers.">Job Overview">We are seeking a Customer Service Representative to join our team at our Mobil station in Portsmouth, NH. This is a great...


  • Durham, United States GIBBS OIL COMPANY LP Full time

    Gibbs Oil has openings at our Mobil station in Portsmouth, NH The basic duties for this position include, but are not limited to: Completing all aspects of the day-to-day functions of your shift, running the cash register, completing shift paperwork, stocking, inside and outside cleaning and customer service. Whether you are looking for an incredible...


  • Durham, North Carolina, United States U-Haul Full time

    Customer Service RepresentativeWe are seeking a highly motivated and friendly Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they have a positive experience with us.Job DescriptionThis is a hands-on role that...


  • Durham, North Carolina, United States Michaels Arts and Crafts Full time

    Job OverviewThe Customer Service Representative will play a vital role in delivering an exceptional customer experience, ensuring that every interaction is friendly, helpful, and memorable. This position requires strong communication skills, the ability to multitask, and a passion for providing excellent customer service.About Michaels Arts and...


  • Durham, United States Food Lion Full time

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.Primary PurposeTo provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion...


  • Durham, United States Food Lion Full time

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.Primary PurposeTo provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion...


  • Durham, North Carolina, United States NC Farm Bureau Full time

    Job SummaryWe are seeking a highly skilled CUSTOMER SERVICE ASSOCIATE to join our team at NC Farm Bureau. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, resolving their inquiries and complaints in a timely and professional manner.The ideal candidate will have excellent...


  • Durham, North Carolina, United States John Moore - State Farm Agent Full time

    Job Title: Customer Service RepresentativeAt John Moore - State Farm Agent, we are seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.The ideal candidate will have excellent communication skills, both...