contact center

contact center - quality analyst. altamonte springs , florida posted november 7, 2024 job details summary $20 - $22 per hour temp to perm bachelor degree category healthcare practitioners and technical occupations referenceAB_4652386 job details Title: Contact Center Quality Analyst No C2C/No Sponsorship Location: Altamonte Springs, FL - Hybrid...

Title: Contact Center Quality Analyst - No C 2 C/ No Sponsorship - Location: Altamonte Springs, FL - Hybrid (One week in-office per month; additional in-office days for live feedback sessions as needed) Duration: 6 Month Contract-to-Hire Pay: $22 per Quality Analyst, Quality, Analyst, Staffing, Technology, Management

Title: Contact Center Quality Analyst - No C 2 C/ No Sponsorship - Location: Altamonte Springs, FL - Hybrid (One week in-office per month; additional in-office days for live feedback sessions as needed) Duration: 6 Month Contract-to-Hire Pay: $22 per Quality Analyst, Quality, Analyst, Staffing, Technology, Management Learn More

Job DescriptionAmbitious and visionary leader required to spearhead the design and implementation of sophisticated solutions that harmonize technology and healthcare. The ideal candidate will be well-versed in contact center operations, multi-channel communication strategies, and AI/machine learning applications in healthcare settings.This is an excellent...

The Contact Center Supervisor maintains accountability for the overall performance of the Call Center in addition to supporting the Credit Union's operational service and sales initiatives. This role is responsible for employee engagement including c Supervisor, Relationship Specialist, Member Service, Accounting, Operations, Performance, Technology Learn...

At Systems Integration, Inc., we are seeking a seasoned Contact Center Supervisor/Team Lead to join our customer service team in Colorado Springs, CO. This role is responsible for ensuring adequate staffing levels and meeting service level agreements regarding wait times, call handle time, representative availability, and quality scores.The ideal candidate...

About the RoleThis Contact Center Professional position offers an exciting opportunity to join Systems Integration, Inc.'s dynamic team in Colorado Springs, CO. You will be responsible for delivering top-notch customer service and support to clients across various industries.The successful candidate will have excellent communication skills, with the ability...

Job Overview">We are seeking a skilled Cloud Contact Center Developer to join our team at Eventus Solutions Group. This role involves designing, developing, and testing cloud-based contact center platforms, specifically NICE Cxone. The ideal candidate will have 5-8 years of experience in IVR and ACD development, as well as expertise in CXone Studio...

We are hiring Contact Center Representatives to work at a site in Colorado Springs, CO location. This is an on-site position with varied shifts between 2:30am to 7:30pm MST, 7 days per week, 365 days per year. Must be available to work between these hours and meet the shift schedule requirements.

Location: On site at location listed in job posting Summary The Banking Center Manager manages all banking center employees and supervises day-to-day operations of the banking center while ensuring safety, operational soundness and excellent service levels. This position is also responsible for the sales culture in the banking center and the development of...

Job Description:The Team Lead/Supervisor will oversee a team of approximately 10+ Call Center Representatives, ensuring service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations, and documentation of supplemental training.The ideal...

Location: On site at location listed in job postingSummaryThe Banking Center Manager manages all banking center employees and supervises day-to-day operations of the banking center while ensuring safety, operational soundness and excellent service levels. This position is also responsible for the sales culture in the banking center and the development of new...

Location: On site at location listed in job postingSummaryThe Banking Center Manager manages all banking center employees and supervises day-to-day operations of the banking center while ensuring safety, operational soundness and excellent service levels. This position is also responsible for the sales culture in the banking center and the development of new...

Job Type Full-time Description Stellar MLS was Named a 2022, 2023, and 2024 Top Workplace by Orlando Sentinel!We are seeking Superstars, Get the Job Done Leaders, and Go Getters to Join our Stellar Team of Multi-Talented Professionals!Benefits - We offer a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal...

About the Job">We are hiring a Call Center Supervisor/Team Lead to work at a site located in Colorado Springs, CO. As a Team Lead/Supervisor, you will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes.

Technical ExpertWe seek a seasoned technical expert to lead the design and deployment of complex solutions that bridge technology and healthcare. The ideal candidate will have extensive knowledge of contact center operations, omnichannel communication strategies, and AI/machine learning applications in healthcare environments.This is an exciting opportunity...

Overview"AdventHealth Information Technology is a leading healthcare organization that leverages cutting-edge technology to deliver innovative solutions."The Senior Solutions Architect will play a pivotal role in designing and implementing advanced solutions that bridge the gap between technology and healthcare. This individual must possess expertise in...

AdventHealth Information Technology Location Address: Remote Top Reasons To Work At AdventHealth Benefits from Day One Career Development Whole Person Wellbeing Resources Award-winning IT Department Shift: Full Time You Will Be Responsible For: The Senior Solutions Architect will be instrumental in designing and delivering advanced solutions that bridge the...

AdventHealth Information Technology Location Address: Remote Top Reasons To Work At AdventHealth Benefits from Day One Career Development Whole Person Wellbeing Resources Award-winning IT Department Shift: Full Time You Will Be Responsible For: The Senior Solutions Architect will be instrumental in designing and delivering advanced solutions that bridge...

About UsAt AdventHealth, we are committed to delivering exceptional care and service to our patients. As a Supply Chain Contact Center Representative, you will be the first point of contact for resolving internal and external inquiries related to Supply Chain Shared Services operations.