Advanced Healthcare Solutions Architect
1 week ago
"AdventHealth Information Technology is a leading healthcare organization that leverages cutting-edge technology to deliver innovative solutions."
The Senior Solutions Architect will play a pivotal role in designing and implementing advanced solutions that bridge the gap between technology and healthcare. This individual must possess expertise in contact center operations, omni-channel communication strategies, and the application of AI/machine learning in healthcare contexts.
The estimated salary range for this position is $120,000 - $180,000 per year, depending on experience.
Responsibilities
- Collaborate closely with clients to understand their unique challenges and objectives related to contact centers, omni-channel communication, AI/machine learning, and healthcare processes.
- Design comprehensive and scalable solutions that integrate contact center functionalities, omni-channel communication strategies, and AI/machine learning technologies to address healthcare-specific requirements.
- Develop technical proposals and presentations that effectively communicate the proposed solutions and their benefits to clients.
- Lead the implementation of solutions, ensuring alignment with industry best practices, security standards, and healthcare regulations.
- Provide guidance and support to development teams throughout the project lifecycle, ensuring successful delivery within established timelines and budgets.
- Stay updated with emerging technologies, industry trends, and advancements in healthcare, contact center operations, and AI/machine learning.
- Act as a subject matter expert in healthcare technology, offering insights and recommendations to clients and internal stakeholders.
- Cross-functional collaboration with sales, product development, and project management teams to ensure seamless execution of projects.
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