Advanced Healthcare Solutions Architect

1 week ago


Altamonte Springs, Florida, United States AdventHealth Full time
Overview
"AdventHealth Information Technology is a leading healthcare organization that leverages cutting-edge technology to deliver innovative solutions."

The Senior Solutions Architect will play a pivotal role in designing and implementing advanced solutions that bridge the gap between technology and healthcare. This individual must possess expertise in contact center operations, omni-channel communication strategies, and the application of AI/machine learning in healthcare contexts.

The estimated salary range for this position is $120,000 - $180,000 per year, depending on experience.

Responsibilities
  1. Collaborate closely with clients to understand their unique challenges and objectives related to contact centers, omni-channel communication, AI/machine learning, and healthcare processes.
  2. Design comprehensive and scalable solutions that integrate contact center functionalities, omni-channel communication strategies, and AI/machine learning technologies to address healthcare-specific requirements.
  3. Develop technical proposals and presentations that effectively communicate the proposed solutions and their benefits to clients.
  4. Lead the implementation of solutions, ensuring alignment with industry best practices, security standards, and healthcare regulations.
  5. Provide guidance and support to development teams throughout the project lifecycle, ensuring successful delivery within established timelines and budgets.
  6. Stay updated with emerging technologies, industry trends, and advancements in healthcare, contact center operations, and AI/machine learning.
  7. Act as a subject matter expert in healthcare technology, offering insights and recommendations to clients and internal stakeholders.
  8. Cross-functional collaboration with sales, product development, and project management teams to ensure seamless execution of projects.


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