Current jobs related to Client Services Representative - Centennial - NVA

  • Client Support Representative

    4 weeks ago

    Centennial, United States PD MGMT Full time $45,000 - $55,000

    Job DescriptionJob DescriptionOur firm delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our...

  • Customer Service Representative

    2 weeks ago

    Centennial, Colorado, United States Farmers Insurance Full time

    Farmers Insurance is seeking a skilled Customer Service Representative to join our team in a high-paced office environment. As a key member of our customer support team, you will be responsible for answering phone calls and providing exceptional service to existing clients. You will also have the opportunity to cross-sell and upsell other insurance products,...

  • Customer Service Representative

    3 days ago

    Centennial, Colorado, United States Kelly Burns - State Farm Agent Full time

    Customer Relations RepresentativeAs a Customer Relations Representative with Kelly Burns - State Farm Agent, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.Key Responsibilities:Establish and maintain strong customer relationships through prompt, accurate, and friendly...

  • Customer Service Representative

    3 days ago

    Centennial, Colorado, United States Farmers Insurance Full time

    Farmers Insurance Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, answering phone calls, and resolving customer inquiries in a timely and professional...

  • Verizon Customer Service Representative

    4 weeks ago

    Centennial, United States PD MGMT Full time $50,000 - $56,000

    Job DescriptionJob DescriptionOur Verizon Customer Service Representatives are communication experts who provide fast, friendly service to customers who ask questions, assess their needs, and receive immediate assistance. Our firm is passionate about ongoing personal and professional development, which is why we have management teams who focus on actively...

  • Client Engagement Specialist

    4 weeks ago

    Centennial, Colorado, United States Plumbline Services Full time

    OverviewPlumbline Services is actively looking for a Client Engagement Specialist to become part of our dynamic team filled with innovative and enthusiastic individuals, committed to providing exceptional customer service every day. Our Client Engagement Specialists play a crucial role in coordinating appointments for potential clients who express interest...

  • Customer Service Representative

    4 months ago

    Centennial, United States VORTEX INDUSTRIES, LLC. Full time

    Job DescriptionJob DescriptionDescription:Vortex Industries, the leading provider of high quality door installation, repair, and replacement, is looking to hire a confident Customer Service Representative to join our team. Due to our continued expansion and growth we are seeking an energetic, customer focused candidate who has excellent communication skills...

  • Insurance Representative

    3 minutes ago

    Centennial, Colorado, United States Damy Anderson - State Farm Agent Full time

    Job Title: Insurance RepresentativeWe are seeking a highly motivated and customer-focused Insurance Representative to join our team. As an Insurance Representative, you will be responsible for providing exceptional customer service, building relationships with clients, and promoting our insurance products.Key Responsibilities:Provide personalized service to...

  • Client Support Specialist

    3 weeks ago

    Centennial, Colorado, United States PD MGMT Full time

    Job OverviewAt PD MGMT, we are seeking a highly motivated and customer-focused individual to join our team as a Client Support Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and is eager to grow their career in a dynamic and innovative company.Key Responsibilities:Engage with potential...

  • Client Relations Specialist

    4 weeks ago

    Centennial, Colorado, United States REO Consulting, LLC Full time

    Job OverviewClient Relations SpecialistCompany: REO Consulting, LLCPosition Type: Full-TimeWork Schedule: Monday – Friday, 8AM – 5PMCompensation: $18-$24/hour based on experienceREO Consulting, LLC is a prominent player in the recruitment industry, dedicated to connecting talented individuals with exceptional career opportunities. We are currently in...

  • Customer Service Representative

    7 days ago

    Centennial, Colorado, United States Badger Meter Full time

    Why Badger Meter?At Badger Meter, we're dedicated to preserving and protecting the world's most precious resource - water. For over 100 years, we've been providing innovative solutions to enhance operational efficiency and conserve water. Our mission is to make a lasting impact on the world, and we're looking for a Customer Service Representative to join our...

  • Entry Level Sales Representative

    4 weeks ago

    Centennial, United States PD MGMT Full time $50,000 - $60,000

    Job DescriptionJob DescriptionOur successful impact in the consulting industry has been nationally recognized by our reputable clients. As a prominent business consulting and sales firm, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new customer acquisitions, expand...

  • Customer Service Representative

    2 weeks ago

    Centennial, Colorado, United States Invitation Homes Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our residents, resolving inquiries, and supporting our local market with general property management functions.Key ResponsibilitiesDeliver high-quality...

  • Financial Representative

    4 months ago

    Centennial, United States Modern Woodmen of America Full time

    The ideal candidate will deliver personalized investment solutions to help clients work toward their long-term financial goals. They should be comfortable creating financial plans and cross-checking work to ensure complete accuracy of information.About youEntrepreneurial mindsetCommunity orientedCommunication skillsResponsibilitiesWork with current or new...

  • Customer Service Representative

    2 weeks ago

    Centennial, Colorado, United States Invitation Homes Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our residents, resolving inquiries, and supporting our local market with general property management functions.Key ResponsibilitiesDeliver high-quality...

  • Customer Experience Representative

    3 weeks ago

    Centennial, Colorado, United States PD MGMT Full time

    Job OverviewAt PD MGMT, we are seeking a highly motivated and customer-focused individual to join our team as a Client Support Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and is eager to grow their career in a dynamic and innovative company.Key Responsibilities:Engage with potential...

  • Insurance Sales Representative

    4 weeks ago

    Centennial, Colorado, United States Farmers Insurance Group Full time

    Job OverviewJoin our dynamic team at Farmers Insurance Group as an entry-level insurance sales representative. We are in search of an enthusiastic individual who possesses excellent listening abilities, meticulous attention to detail, and strong communication skills to convey various insurance programs and plans to prospective clients.Our ideal candidate...

  • Customer Service Representative

    2 months ago

    Centennial, United States Invitation Homes Full time

    Invitation Homes is a fast-paced evolving company, offering high-quality homes for lease in desirable neighborhoods across America. As the nation’s premiere home leasing company, we own, lease and operate approximately 80,000 properties ensuring a move-in ready living space that provides a clean, safe, and functional home for our residents.The market teams...

  • Customer Service Representative

    2 weeks ago

    Centennial, Colorado, United States The Sherwin-Williams Company Full time

    About the RoleThis position is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will be expected to promptly resolve any customer concerns and ensure...

  • Freight Forwarding Customer Service Representative

    3 weeks ago

    Centennial, Colorado, United States Nexus Enterprises Full time

    About the RoleNexus Enterprises is seeking a highly motivated and experienced Freight Forwarding Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for managing an assigned customer base and contributing to the development of customer relationships.Key ResponsibilitiesManage an assigned...

Client Services Representative

4 months ago

Centennial, United States NVA Full time
CLIENT SERVICES REPRESENTATIVE

About Us

From general wellness and preventative care to advanced surgical procedures to specialty services like laser therapy and acupuncture, our team of experienced veterinarians, Board Certified veterinary specialists and nurses bring the services your pet needs for their health and well-being.

Our veterinary clinic is fully accredited by the American Animal Hospital Association, the nation's leading accrediting body for companion animal veterinary practices, based on a quality review of our veterinary practice methods, pet health care management, facility and equipment in addition to a stringent evaluation of more than 900 standards in patient care, client service and medical protocols. Only 12 percent of small animal hospitals in the U.S. have achieved this accreditation.

We are also a certified cat friendly practice at the highest Gold level by the American Association of Feline Practitioners. Click here to learn more about this important certification and what it means for you and your cats.

Job Summary

The Client Services Specialist is an invaluable member of the hospital team who works directly with a Hospital Manager and supporting medical staff to provide exceptional customer service while maintaining a smooth and efficient flow of clients and patients through the animal hospital.

Job Responsibilities
  • Responsible for greeting clients, determining the needs of the clients and patients, and completing the check-in and check-out process. Models a professional and courteous manner with staff and clients.
  • Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors' and technicians' time.
  • Helps with client reminders for annual health assessments, parasite checks, dentistry, senior care, etc.
  • Pulls patient charts for daily scheduled appointments and collects information to make necessary updates, including the creation of new charts, when appropriate.
  • Assists technician in filling prescriptions with appropriate medication and providing routine instructions to owners on the proper administration of the medication.
  • Performs over-the-counter sales of merchandise such as food and special diets, shampoos, flea and tick control products, heartworm, etc. Demonstrates a technical knowledge of products and is capable of assisting clients with their product needs.
  • Invoices clients, collects fees, makes change, imprints credit card forms, and obtains authorization for credit charges following the credit policies of the hospital.
  • Demonstrates basic emergency procedures and can give proper information on transporting the patient to the hospital. Responsible for advising hospital staff about incoming emergencies.
  • Maintains appearance and cleanliness of the waiting room and reception area, including re-stocking of products, office supplies, client educational materials, hospital brochures, etc.
  • Prepares and sends welcome letters, new client information packets, referral and thank you letters, condolences, long wait notes, and other correspondence for the doctors and/or Hospital Manager.
  • Demonstrates a full working knowledge of PIMS procedures and functional applications.

Skills and Basic Qualifications
  • High school diploma or GED required. Bachelor's degree preferred.
  • Must be able to sit for longer periods of time and perform desk work
  • Must be able to respond to emergencies
  • Prior client service experience in related area preferred but not required
  • Proper telephone etiquette and client service excellence
  • Basic veterinary medical knowledge, including products and services
  • Excellent oral and written communication skills
  • Basic computer skills (Microsoft Office, e-mail, and practice management software experience preferred)
  • Strong organizational skills with ability to multi-task and still attend to details

The base hourly range for this position is $17.00 - $19.00. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.