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Customer Service Representative

2 months ago

Centennial, Colorado, United States Farmers Insurance Full time
Farmers Insurance Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, answering phone calls, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:

  • Answer phone calls and respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues in a fair and efficient manner
  • Upsell and cross-sell insurance products to existing customers
  • Work with underwriting teams to resolve issues and ensure timely payment processing
  • Collaborate with other teams to ensure seamless customer experience

What We Offer:

  • A competitive hourly rate plus commissions
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office

Why Join Us:

Farmers Insurance is a leading provider of insurance products and services, and we are committed to providing our customers with exceptional service and support. As a Customer Service Representative, you will have the opportunity to work with a talented team of professionals who are passionate about delivering outstanding customer experiences.