Health Liaison

3 weeks ago

Harrisburg, United States Church World Service Full time

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home


The purpose of the Health Liaison position is to help newly arrived refugees and other eligible populations develop a strong understanding of the U.S. healthcare system as well as the skills needed to navigate this system and build local support networks, increasing client agency and connection. The Health Navigator will do this by providing an individualized “deep-dive” into U.S. healthcare norms and expectations through personal health orientation sessions as well helping clients navigate specific barriers and needs related to their health and the U.S. healthcare system


Essential Duties as Navigator

  • Conduct one-on-one extended healthcare orientation sessions with clients struggling to navigate the U.S. healthcare system This could be done in one sitting or in 2-3 sessions per client, as needed.
  • Provide additional navigation support as needed; for example, assist a client in contacting their insurance plan to identify a local provider or help the client identify a local pharmacy with a review of prescription management.
  • Receive referrals from other CWS programs and volunteers as well as community partners. Reach out to potential participants to explain program activities, benefits, and goals and conduct an initial assessment of client needs.
  • Develop and conduct an enrollment and intake process with each client to confirm eligibility that also includes a pre- and post-program assessment to identify needs and track achievement of program goals. Maintain a digital case-note log for each client including a description of support activities and follow-up as well as a copy of eligibility documentation, case enrollment and all assessments.
  • Tailor sessions to individual client or family based on needs identified by referral source and family in initial assessment. These could include information on preparing for a doctor’s visit, managing follow-up, rights and responsibilities, nutrition and healthy eating, hygiene, healthy coping strategies, insurance navigation, and medication management.
  • Identify and work with local volunteers to provide interpretation support as needed.
  • Provide clients with referrals to other CWS programs or community resources as needed.
  • Work closely with Health and Family Wellness Services Supervisor to monitor and evaluate program progress and implementation; identify and evaluate any promising practices to be shared with other affiliates. Assist in program tracking and reporting in accordance with requirements of program funders.
  • Provide program updates and highlights to fellow team members during check-ins and staff meetings.
  • Assist supervisor with data reporting to funders, as well as data gathering for monitoring purposes.

 

Common Duties:

  • Effectively coordinate and work in tandem with other service providers to assist refugee clients, avoid duplication of services, and maximize efficiency.
  • Effectively use technology to maximize efficiency and quality of work during intake, needs assessments, and data entry.
  • Advocate for equal access to services for refugees and immigrants.
  • Keep informed about refugee and immigrant issues and available services to clients, using current information to better identify and serve refugee and immigrant clients.
  • Attend weekly meetings with supervisor and other agency staff.
  • Undertake other duties as assigned.

Education:

Associate degree or working towards bachelor’s degree is preferred. Experience working in refugee resettlement or social justice field is preferred.

Experience/Background:

Work experience and interest in refugee resettlement or other direct social services. Ability to provide culturally sensitive counseling and support is required. Candidates from refugee groups or candidates with background in healthcare navigation, counseling, or social work are strongly preferred.

Other Skills:

English fluency is required. Fluency in a refugee language such as Dari, Pashto, Swahili, Kinyarwanda, Haitian Creole, or Spanish is preferred along with superior written and verbal communication skills. The successful candidate must be computer literate, with proficiency in MS Office (Excel, Word, and Access) and internet applications. Strong organizational and time management skills are required. Must be able to maintain a flexible schedule during weekdays to accommodate both early and later evening appointments as necessary.

Applying Instructions: Visit  and click on the Employment link to find this position application. Inclusion of a cover letter and a current resume are required.


  • Must have access to reliable transportation and a valid driver’s license with insurable record.
  • Must be able to keep a clean driving record.

CWS offers a competitive benefits package that includes:    
- 403 (b) Retirement Plan                                               
- Medical, Dental and Vision Insurance                                                  
- Generous Paid Time Off (21 Paid Days Off; 27 Days after 2 Years)  
- 14 Official Holidays  
- Sick Time Off (12 Accrued monthly)                                      
- Life Insurance and AD&D                                             
- Long Term and Short-Term Disability                                                  
- Employee Assistance Program (EAP)                                                 
- Health Savings Account                                               
- Flexible Spending Accounts      
- Commuter Benefits 

  • Clinical/Community Liaison

    2 days ago

    Harrisburg, United States Homeland Center Full time

    Are you an experienced RN, LPN, MSW, or BSW with the following qualities? Approachable, friendly, and respectful Creative thinker with a can-do attitude Able to listen and pivot to meet people (and organizations) where they are An astute observer of human behavior and company cultures Excellent communication skills (in person and in writing) Able to...

  • Plan Sponsor Liaison

    2 weeks ago

    Harrisburg, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Hospice Community Liaison

    2 weeks ago

    Harrisburg, United States BAYADA Home Health Care Full time

    **Community Liaison / Marketing Manager, Hospice** BAYADA Home Health Care is seeking an experienced **Account Executive **to fill the role of **Marketing Manager**_ _**to develop and manage relationships with referral sources in the community to promote BAYADA Home Health Care services and help expand our Hospice services in York, Dauphin and Cumberland...

  • Hospice Community Liaison

    2 weeks ago

    Harrisburg, United States Bayada Full time

    Description Community Liaison / Marketing Manager, Hospice Are you looking for an exciting opportunity in one of the fastest growing areas of healthcare that will allow you to make a difference in people's lives while you grow your career? We are BAYADA Home Health Care, a leading home health care company, and we want you to apply your energy and skills to...

  • Hospice Community Liaison

    2 weeks ago

    Harrisburg, United States Bayada Full time

    Description Community Liaison / Marketing Manager, Hospice Are you looking for an exciting opportunity in one of the fastest growing areas of healthcare that will allow you to make a difference in people's lives while you grow your career? We are BAYADA Home Health Care, a leading home health care company, and we want you to apply your energy and skills to...

  • Behavioral Health Professional

    1 week ago

    Harrisburg, United States PrimeCare Medical, Inc. Full time

    **We are offering a $10k sign on bonus for this position!** PrimeCare Medical, Inc. is currently looking for a **Full-Time** **Licensed Professional Counselor (LPC)** or** Licensed Social Worker (LSW or LCSW)** to work as a Behavioral Health Professional in the medical department at the **Dauphin County Prison **in **Harrisburg, PA**. **This a 40-hour...

  • Health Services Coordinator

    3 weeks ago

    Harrisburg, United States Community Services Group, Inc. Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Summary:The Health Services Coordinator is responsible for coordinating, monitoring, and providing nursing oversight for designated programs. The Health Services Coordinator reports to the Director or...

  • Mental Health Therapist

    1 day ago

    Harrisburg, United States Monte Nido & Affiliates Full time

    We save lives while providing the opportunity for people to realize their healthy selves.: Mental Health TherapistMonte Nido Eating Disorder Center of EugeneEugene, ORMonte Nido Eating Disorder Center of Eugene, located in Eugene, OR is a primary eating disorder day treatment program exclusively for aadults seeking treatment for Anorexia Nervosa, Bulimia...

  • Mental Health Therapist

    4 weeks ago

    Harrisburg, United States Monte Nido & Affiliates Full time

    We save lives while providing the opportunity for people to realize their healthy selves.: Mental Health TherapistMonte Nido RainRockSpringfield, ORMonte Nido RainRock, located in Springfield, OR is a residential treatment program exclusively for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction....

  • Health Services Coordinator

    2 weeks ago

    Harrisburg, United States Community Services Group, Inc. Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary: The Health Services Coordinator is responsible for coordinating, monitoring, and providing nursing oversight for designated programs. The Health Services Coordinator reports to the Director or...

  • Health Services Coordinator

    2 weeks ago

    Harrisburg, United States Community Services Group, Inc. Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Summary:The Health Services Coordinator is responsible for coordinating, monitoring, and providing nursing oversight for designated programs. The Health Services Coordinator reports to the Director or...

  • Health Services Coordinator

    1 week ago

    Harrisburg, United States Community Services Group, Inc. Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Summary:The Health Services Coordinator is responsible for coordinating, monitoring, and providing nursing oversight for designated programs. The Health Services Coordinator reports to the Director or...

  • Health Services Coordinator

    1 week ago

    Harrisburg, United States Community Services Group, Inc. Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary: The Health Services Coordinator is responsible for coordinating, monitoring, and providing nursing oversight for designated programs. The Health Services Coordinator reports to the Director or...

  • Director of Behavioral Health

    3 days ago

    Harrisburg, United States She Recruits. LLC Full time

    Director of Behavioral Health Services - Psychiatric Mental Health Nurse Practitioner Location: Harrisburg, PA Area Position Overview: We are seeking an experienced Psychiatric Mental Health Nurse Practitioner (PMHNP) to join our team as the Director of Behavioral Health Services near Harrisburg, PA. In this role, you will work collaboratively with...

  • Behavioral Health Professional

    2 days ago

    Harrisburg, United States PrimeCare Medical, Inc. Full time

    We are offering a $10k sign on bonus for this position! PrimeCare Medical is currently looking for a Licensed Professional Counselor (LPC) or Licensed Social Worker (LMSW or LCSW) to work as a Behavioral Health Professional in the medical department at the Dauphin County Prison located in Harrisburg, PA.This a 40-hour position, Monday - Friday weekly, during...

  • Patient Care Technician

    1 week ago

    Harrisburg, United States Avera Health Full time

    **Only applicants who currently work at Avera McKennan Hospital in Med Surg Unit are eligible to apply**  Join the Patient Care Technician (PCT) team at Avera! Award Winning Health Care:  Avera has been named among the nation's 15 Top Health Systems, Forbes list of America's Best-in-State Employers and Level 10 Most Wired Health Care Organization by...

  • Patient Care Technician

    2 days ago

    Harrisburg, United States Avera Health Full time

    **Only applicants who currently work at Avera McKennan Hospital in NICU are eligible to apply** Join the Patient Care Technician (PCT) team at Avera! Award Winning Health Care: Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care...

  • Service Coordinator

    4 days ago

    Harrisburg, United States Alma Health Skilled Services Full time

    **ARE YOU LOOKING FOR A POSITION WHERE YOU CAN MAKE A DIFFERENCE IN THE LIVES OF OTHERS? ARE YOU SEEKING AN AGENCY WHERE YOU MAY SET A SCHEDULE THAT WORKS BEST FOR YOU? ARE YOU SEARCHING FOR A COMPANY THAT HAS OPPORTUNITIES FOR GROWTH? WE ARE HIRING SERVICE COORDINATORS TO JOIN OUR TEAM!** **POSITION TYPE: FULL-TIME Hourly Position - This is a Work from Home...

  • SCA Appeals Representative I

    1 week ago

    Harrisburg, United States Elevance Health Full time

    SCA Appeals Representative ILocations: PA-Harrisburg, IN-Indianapolis, ME-South Portland, TX-Denison, NY-East Syracuse. This is a virtual position. The ideal candidate must live within 50 miles of one of our NGS Elevance Health Pulse Point locations listed on the requisition.National Government Services is a proud member of Elevance Health's family of...

  • Care Coordinator

    5 days ago

    Harrisburg, United States Hamilton Health Center Full time

    Company Overview: Hamilton Health Center, established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. We are committed to providing high-quality, patient-centered healthcare and related social services that promote access, treatment, education, and prevention for Central Pennsylvania's residents, regardless of their health,...