Registered Nurse Care Coordinator

2 weeks ago

Harrisburg, Pennsylvania, United States Hamilton Health Center Full time
Company Overview: Hamilton Health Center, a Federally Qualified Health Center (FQHC), is dedicated to delivering high-quality, patient-focused healthcare and associated social services that enhance access, treatment, education, and prevention for residents in Central Pennsylvania, irrespective of their health, economic, or insurance circumstances.

Our Vision: We envision a community where every individual, regardless of their financial situation or insurance coverage, receives comprehensive and compassionate healthcare. This commitment has guided us for over five decades.

Key Responsibilities:

Care Coordination and Management:
  • Facilitate collaboration among the patient-centered care team to guarantee quality care, boost preventive care usage, and minimize emergency room visits and hospital readmissions.
  • Lead a care coordination team that supports healthcare providers, including a Patient Navigator, Unit Clerk, and Medline Assistant.
  • Co-manage high-risk patients through assessments and care coordination, including home and hospital visits as necessary.
  • Educate patients, families, and caregivers about the Patient-Centered Care Model.
Service Coordination and Advocacy:
  • Deliver service coordination that encompasses case management, client advocacy, and goal-oriented action plans for patients.
  • Maintain ongoing interactions with patients and families to ensure adherence to treatment plans and encourage self-management and shared decision-making.
  • Act as a liaison for patients concerning medical and dental benefits.
Monitoring and Reporting:
  • Oversee care delivery by documenting progress, identifying barriers to care, and maintaining communication within the Patient-Centered team.
  • Ensure compliance with HIPAA regulations and safeguard confidential information.
  • Collect and utilize data to enhance service activities and prepare monthly reports.
  • Additional Responsibilities: Perform other job-related duties as assigned.
Qualifications:
  • Healthcare Experience: Minimum of two years' experience working with patients and families in a community setting, public health, outreach, social work, or a related field, with progressively more responsible leadership experience required.
  • Supervisory Experience: Previous experience in care coordination or care management within a clinical environment.
  • Technical Skills: Proficiency in basic data entry and computer skills.
  • Interpersonal Skills: Ability to communicate courteously and effectively with individuals from diverse backgrounds.
  • Team Collaboration: A diligent and cooperative disposition to foster positive working relationships with clinic management, physicians, clinicians, and the public.
  • Education:
    1. Must be a graduate of an accredited registered nursing program.
    2. Must have completed state board requirements and hold a current license to practice as a Registered Nurse in the Commonwealth of Pennsylvania.
Preferred Qualifications:
  • Familiarity with The Joint Commission regulations.
  • Fluency in Spanish, Nepali, or French is a plus.
Equal Opportunity Employer:

Hamilton Health Center is an equal opportunity employer. We are dedicated to fostering an inclusive and diverse work environment where all employees are valued, respected, and have the opportunity to thrive. We do not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status. All employment decisions are made based on qualifications, merit, and business needs.

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