RN Care Coordinator

2 months ago

Harrisburg, United States Hamilton Health Center Full time
Company Overview: Hamilton Health Center, established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. We are committed to providing high-quality, patient-centered healthcare and related social services that promote access, treatment, education, and prevention for Central Pennsylvania's residents, regardless of their health, economic, or insurance status.

Our Vision: Our vision is a healthy community where every member, regardless of their ability to pay or their insurance status, receives comprehensive and compassionate healthcare. We've remained dedicated to this vision for over 50 years.

What You'll Do:

Care Coordination and Management:
  • Promote collaboration among the patient-centered care team to ensure quality care, increase preventive care utilization, and reduce emergency room visits and hospital readmissions.
  • Direct a care coordination team supporting providers, including a Patient Navigator, Unit Clerk, and Medline Assistant.
  • Co-manage high-risk patients through assessments and care coordination, including home and hospital visits when required.
  • Educate patients, families, and caregivers on the Patient-Centered Care Model.
Service Coordination and Advocacy:
  • Provide service coordination involving case management, client advocacy, and goal-oriented action plans for patients.
  • Maintain interactions with patients/families to ensure adherence to treatment plans and foster self-management and shared decision-making.
  • Act as a liaison for patients regarding medical and dental benefits.
Monitoring and Reporting:
  • Monitor care delivery by documenting progress, identifying barriers to care, and maintaining communication within the Patient-Centered team.
  • Ensure compliance with HIPAA regulations and protect confidential information.
  • Collect and utilize data for improving service activities, preparing monthly reports.
  • Miscellaneous Responsibilities:
  • Perform additional job-related duties as assigned.
Requirements:
  • Healthcare Knowledge: At least two years’ experience working with patients and families in a Community setting, Public Health, Outreach, Social Work or related field with progressively more responsible leadership experience required.
  • Supervisory Experience: Prior experience with care coordination/care management in a clinical setting
  • Tech-Savvy: Proficiency in basic data entry computer skills.
  • Strong Interpersonal Skills: Ability to communicate courteously and effectively with individuals from diverse backgrounds.
  • Team Player: An industrious and cooperative nature to foster harmonious working relationships with clinic management, physicians, clinicians, and the public.
  • Education:
    1. Must be a graduate of an accredited registered nursing program
    2. Completed state board with a current license to practice as a Registered Nurse in the Commonwealth of Pennsylvania.
Preferred Qualifications:
  • Knowledge of The Joint Commission regulations
  • Bi-lingual in Spanish, Nepali, French


Equal Opportunity Employer:

Hamilton Health Clinic is an equal opportunity employer. We are committed to providing an inclusive and diverse work environment where all employees are valued, respected, and have the opportunity to succeed. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status. All employment decisions are based on qualifications, merit, and business needs.

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