ICPSR Membership Development Director

18 hours ago

Ann Arbor, United States University Of Michigan (The Regents @ Ann Arbor) Full time

How to Apply

A one-page cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. (Applications without cover letters will not be considered.)

Job Summary

The Inter-university Consortium for Political and Social Research (ICPSR), a center within the Institute for Social Research at the University of Michigan, is seeking a Membership Development Director to engage with the over 800 member institutions in the ICPSR, to execute recruitment strategies to garner new member institutions, and to explore new data products and services that will excite and delight the Consortium.

Responsibilities*

Under supervision of the Director of Membership & Communication Unit, the primary responsibility will be to establish and execute recruitment strategies to acquire new Consortium members and to develop, plan, and implement marketing and communications strategies and events to engage, inform, and sustain current ICPSR members and data users. Primary responsibilities include:

* Manage ICPSR membership operations that contribute over $4,600,000 annually to ICPSR's revenues.
* Work with the Membership & Communications Director to develop acquisition strategies for institutions that are not yet members of ICPSR; this may include the development of new data products to expand the reach of ICPSR membership.
* Lead regular engagements with current members of ICPSR; initiate and execute new approaches to extending awareness of use of ICPSR services across our administrative contacts within our member institutions and across students and faculty residing in those institutions.
* Process and welcome new members and representatives; train others within ICPSR membership and archive staff to assist with these responsibilities.
* Assist ICPSR's user support team with issues related to member users and institutions.
* Oversee invoices, credits, and updates to invoice recipients serving as the key link between ICPSR's administrative unit, UM's Shared Services Center (SSC), and our members; assist in collections of unpaid invoices; train others within ICPSR membership and archive staff to assist with these responsibilities.
* Serve as a co-chair of several membership-related events including the Biennial ICPSR Meeting, Love Data Week, and the ICPSR Data Fair, onsite and virtual events hosted by ICPSR. The role requires theme and program development and creative promotion to get audiences attending.
* Manage and engage at least one full-time direct report, temporary staff, and student interns dedicated to operations of the membership.
* Be part of a team that respects each other, wears many hats, celebrates others' success as your own, and thrives on trying new approaches to engage audiences.

This position is well suited for an individual who is a self-starter, enjoys engaging with the public, creative yet analytical, thrives on meeting short- and long-term deadlines, enjoys variety and managing multiple initiatives simultaneously, requires minimal supervision, and importantly, likes to solve problems to assist people (externally and internally), and to have fun.

Required Qualifications*

* Bachelor's degree; Master's degree preferred.
* Seven or more years experience in marketing, sales, communications, development, or customer service operations roles.
* Proficiency in English grammar, sentence structure, and punctuation for the purposes of professional communications via email, promotional materials, and other correspondence.
* Significant experience in managing onsite and online engagement events and recruitment events, including programming and logistics.
* Demonstrated strong interpersonal and customer service skills; outstanding attention to detail; strong desire to resolve customer requests quickly.
* Experience building strategic partnerships for the purposes of benefiting underrepresented institutions, students, and faculty with training and access to research data.
* Experience in exploring and defining customer needs and translating those into benefits associated with a current or new product.
* Must work well in a team environment, be able to manage, coordinate, and integrate several ongoing tasks, and have ability to prioritize.
* Candidates must be experienced in and willing to present training sessions via webinar technology and via live workshop environments, and have a high comfort level meeting and engaging with the people.
* Comfort working with Content Management Systems (CMS) such as Wordpress or Drupal, and experience in creating engaging content for web pages and social media.
* Proficiency in Microsoft Office and Google applications.
* Significant experience in customer service ticketing systems such as Jira.
* Experience in analyzing utilization reports and use of Google Analytics (GA4) with working knowledge of general GA reports.
* Experience managing and growing staff whether temporary or full-time, including recruitment and selection.
* Some travel is expected.
* A positive, can-do and customer-friendly attitude is a must for this position.

Desired Qualifications*

* Working knowledge of research data, data delivery services, and related data products highly desirable.
* Basic knowledge of data curation, metadata, quantitative methods training curriculums, a plus.
* Experience developing and executing strategies to garner new business/revenues.
* Experience with academic or nonprofit development, a plus.

Work Locations

Ann Arbor; onsite/remote

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

  • Membership Manager

    17 hours ago

    Ann Arbor, United States University Of Michigan (The Regents @ Ann Arbor) Full time

    Job Summary Michigan Public is a statewide public media organization committed to engaging and connecting Michigan's communities through informative and inspiring content. With nearly 30,000 active members, Michigan Public is dedicated to fostering member relationships and expanding its membership base across diverse platforms. The Membership Manager will...

  • A2ru Financial and Membership Coordinator

    19 hours ago

    Ann Arbor, United States University Of Michigan (The Regents @ Ann Arbor) Full time

    Job Summary The Alliance for the Arts in Research Universities (a2ru) is seeking a Financial & Membership Coordinator to provide administrative and operational support. The candidate should be able to exercise initiative and independent judgment, follow-through, and diplomacy with a service-oriented attitude while providing special attention to detail and...

  • Membership Service Lead

    18 hours ago

    Ann Arbor, United States Crunch Full time

    Reports to: General Manager Requirements: Fluent in English Proficient reading and writing skills Excellent Customer Service Skills Commitment to Building Community Experience in Outreach Efforts Experience in Lead Generation Experience in Fitness Sales Special Skills: Energy & Enthusiasm A Passion for Fitness Ability to work with a sense of...

  • Faculty Director of Physical Therapy Program

    1 month ago

    Ann Arbor, Michigan, United States Concordia University WisconsinAnn Arbor Full time

    Job SummaryConcordia University Wisconsin/Ann Arbor seeks a highly qualified individual to serve as the Program Director of Physical Therapy. This is a full-time, faculty position responsible for leading the Physical Therapy Department and overseeing the Doctor of Physical Therapy (DPT) program.Key ResponsibilitiesDevelop and implement the strategic vision...

  • Strategic Development Director for Mental Health Programs at the University of Michigan

    1 month ago

    Ann Arbor, Michigan, United States University of Michigan Full time

    The University of Michigan seeks a highly skilled Strategic Development Director for Mental Health Programs to join our team. This is an exceptional opportunity to leverage your expertise in fundraising, philanthropy, and strategic planning to drive growth and support for our mental health initiatives.As a key member of our development team, you will be...

  • Senior Account Director

    2 weeks ago

    Ann Arbor, United States CampusMobility Full time

    We're hiring. Senior Account Director Department: Management Office: Ann Arbor Description The Senior Account Director oversees multiple large-scale design, technology, and software implementation engagements for a variety of industry-leading clients. Responsibilities: The Senior Account Director is responsible for building and maintaining new and existing...

  • Nursing Director

    2 weeks ago

    Ann Arbor, Michigan, United States Trinity Health Senior Communities Full time

    Job Summary:We are seeking a skilled Nursing Director to oversee the nursing staff at Glacier Hills Senior Living Community. As a key member of our team, you will be responsible for ensuring the highest quality of care for our residents while fostering a positive work environment for our staff.Responsibilities:Supervise the nursing staff, providing direction...

  • Associate Director of Development, Mental Health Programs

    4 months ago

    Ann Arbor, United States University of Michigan Full time

    Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical...

  • Faculty: Physical Therapy Program Director

    2 months ago

    Ann Arbor, United States Concordia University WisconsinAnn Arbor Full time

    Concordia is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.Position Summary Concordia University, Ann Arbor, in partnership with the national search firm Scott Healy & Associates, invites applications and nominations for the position of Program...

  • Director of Finance

    2 months ago

    ann arbor, United States A3 - Association for Advancing Automation Full time

    The Director of Finance will be a key leader within the Association for Advancing Automation (A3), responsible for managing and overseeing all aspects of financial operations, including budgeting, accounting, auditing, and financial reporting. This position is critical to ensuring the financial health of the organization and plays a central role in guiding...

  • Director of Finance

    1 month ago

    ann arbor, United States A3 - Association for Advancing Automation Full time

    The Director of Finance will be a key leader within the Association for Advancing Automation (A3), responsible for managing and overseeing all aspects of financial operations, including budgeting, accounting, auditing, and financial reporting. This position is critical to ensuring the financial health of the organization and plays a central role in guiding...

  • Director of Finance

    2 months ago

    Ann Arbor, United States A3 - Association for Advancing Automation Full time

    The Director of Finance will be a key leader within the Association for Advancing Automation (A3), responsible for managing and overseeing all aspects of financial operations, including budgeting, accounting, auditing, and financial reporting. This position is critical to ensuring the financial health of the organization and plays a central role in guiding...

  • Director, Product Marketing

    4 weeks ago

    Ann Arbor, United States Thomson Reuters Holdings Inc Full time

    Thomson Reuters is seeking a talented product marketing leader to drive market awareness, innovation, and expansion within tax and accounting professional solutions. We are looking for a dynamic and influential individual with a passion for technology. If you fit this description, we would love to hear from you! As the Director, Product Marketing for the...

  • Executive Director, CoE Leadership Center

    19 hours ago

    Ann Arbor, United States University of Michigan Full time

    A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Michigan Engineering seeks to hire an inaugural Executive Director for the Michigan...

  • Director, Tax

    4 weeks ago

    Ann Arbor, United States Clarivate Analytics US LLC Full time

    Clarivate is seeking to hire an experienced Director, Tax to join our global finance team! This role will be responsible for leading the U.S. federal and state income tax compliance and tax controversy. The role will also assist with the completion of the U.S. federal and state tax provision. The position will report to Senior Director, Tax (Global Reporting...

  • Director Global Total Rewards

    4 weeks ago

    Ann Arbor, United States NSF International Full time

    NSF is a globally recognized organization for public health standards. We conduct testing, auditing, and certification, supported by accredited labs. Additionally, we provide top-tier consulting and training for brands and businesses. We are currently looking to hire an experienced HR Director, Global Total Rewards and People Solutions. In this role, you'll...

  • Early Learning Center Assistant Director

    2 months ago

    Ann Arbor, United States Squiggle Room Early Learning Center Full time $20 - $23

    An education director must meet the qualifications of his or her state and the following qualifications: Previous management experience in a licensed childcare facility or experience managing faculty members or staff; The ability to provide effective training to faculty members in performing their responsibilities and complying with all applicable laws,...

  • Strategic Business Development Director

    2 weeks ago

    Ann Arbor, Michigan, United States Pyrovio Full time

    Overview: Pyrovio, a dynamic management consulting firm serving Fortune 500 companies, seeks a seasoned Senior Consulting Manager to lead high-impact consulting engagements and drive business growth in various sectors.About the Opportunity: As a Senior Consulting Manager at Pyrovio, you will collaborate with a talented team to deliver innovative solutions,...

  • Strategic Total Rewards Director

    2 weeks ago

    Ann Arbor, Michigan, United States RealTruck Full time

    Job Title: Strategic Total Rewards DirectorAbout the Role:We are seeking a highly skilled and strategic Total Rewards Director to join our team at RealTruck. The ideal candidate will have a strong background in compensation and benefits administration, with a proven track record of designing and implementing effective total rewards programs.Key...

  • Director, Strategic Research Administration

    4 weeks ago

    Ann Arbor, United States Sparks Group Full time

    Job DescriptionJob DescriptionJob Summary/Company:Sparks Group has teamed with a globally recognized higher education client who is searching for a qualified and motivated Director of Strategic Research Administration. As a Director, you will play a pivotal role in shaping the future of research administration at our clients institution. You will lead the...