Current jobs related to Guest Service Representative - Detroit - Marriott International
-
Guest Services Representative
3 weeks ago
Detroit, Michigan, United States Spire Hospitality Full timeJoin Spire Hospitality in crafting exceptional guest experiences. We are committed to redefining hospitality with a focus on our people, passion, and purpose. If you are inspired by creating memorable moments, possess a passion for excellence, and enjoy building lasting relationships, we invite you to embark on this new journey with us. This position is...
-
Guest Services Representative
3 weeks ago
Detroit, Michigan, United States Spire Hospitality Full timeAt Spire Hospitality, we provide a robust full-time benefits package that includes EARLY PAY OR EARNED WAGE ACCESS, allowing you to receive your earnings before payday. Our offerings encompass medical, dental, and vision coverage, a pet discount program, identity theft protection, pre-paid legal assistance, flexible spending accounts, matched 401K...
-
Guest Services Representative
3 weeks ago
Detroit, Michigan, United States Azul Hospitality Full timeJob OverviewLocationHotel David WhitneyEmployment TypeFull-Time/Part-TimeCompensation$0.01 HourlyShiftAnyCategoryAdministrative - ClericalPosition SummaryThe primary objective of this role is to deliver exceptional service to guests, ensuring a seamless experience from arrival to departure. Responsibilities encompass a variety of tasks focused on guest...
-
Guest Services Representative
2 weeks ago
Detroit, Michigan, United States Azul Hospitality Full timeJob OverviewLocationHotel David WhitneyEmployment TypeFull-Time/Part-TimeCompensation$0.01 HourlyShiftAnyCategoryAdministrative - ClericalPosition SummaryThe Front Desk Agent plays a crucial role in ensuring a welcoming and efficient experience for guests. This position involves a variety of responsibilities primarily focused on guest services, including...
-
Guest Service Representative
4 weeks ago
Detroit, Michigan, United States Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Detroit Downtown, 333 East Jefferson Ave, Detroit, Michigan, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and...
-
Guest Service Representative
2 months ago
Detroit, United States Marriott Full timeJob Number 24120566 Job Category Rooms & Guest Services Operations Location Courtyard Detroit Downtown, 333 East Jefferson Ave, Detroit, Michigan, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest...
-
Guest Service Representative
2 months ago
Detroit, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency....
-
Guest Services Coordinator
3 weeks ago
Detroit, Michigan, United States MGM Resorts International Full timeAbout MGM Resorts InternationalAre you passionate about delivering outstanding service in a vibrant and diverse atmosphere? MGM Resorts International is seeking dedicated individuals to enhance our reputation in the entertainment sector by providing exceptional guest experiences.Position: Front Desk RepresentativeStarting Rate: $17.90Key Responsibilities:...
-
Guest Services Coordinator
2 weeks ago
Detroit, Michigan, United States MGM Resorts International Full timeAbout MGM Resorts InternationalAre you passionate about delivering exceptional service in a vibrant and diverse atmosphere? MGM Resorts International is seeking dedicated individuals to contribute to our mission of creating memorable experiences for our guests.Position: Front Desk RepresentativeStarting Rate: $17.90Key Responsibilities: Deliver tailored and...
-
Guest Services Coordinator
3 weeks ago
Detroit, Michigan, United States MGM Resorts International Full timeAbout MGM Resorts InternationalAre you enthusiastic about delivering exceptional service in a vibrant and varied atmosphere? MGM Resorts is in search of dedicated individuals who are passionate about creating memorable experiences for our guests.Position: Front Desk RepresentativeStarting Rate: $17.90Key Responsibilities: Deliver tailored and unforgettable...
-
Guest Services Coordinator
2 weeks ago
Detroit, Michigan, United States Hollywood Casino at Greektown Full timeJOIN OUR TEAM AT HOLLYWOOD CASINO AT GREETOWN: We are on a mission to redefine entertainment. At Hollywood Casino at Greektown, we are constantly in search of individuals who are passionate about creating enjoyable experiences. In this dynamic environment, you will collaborate with a diverse group of colleagues who share a commitment to enhancing guest...
-
Guest Services Associate
2 weeks ago
Detroit, Michigan, United States MGM Resorts International Full timeExperience the Excitement at MGM Resorts International Have you ever imagined working in a vibrant environment filled with diversity and entertainment? If you are passionate about being a part of a dynamic team in one of the most captivating industries, MGM Resorts is looking for individuals like YOU to craft unforgettable experiences. You will thrive in a...
-
Guest Services Coordinator
3 weeks ago
Detroit, Michigan, United States MGM Resorts International Full timeExperience the Excitement at MGM Resorts International Have you ever imagined working in a vibrant environment filled with entertainment and diversity? If you are passionate about teamwork in one of the most captivating industries, MGM Resorts is looking for individuals like YOU to craft unforgettable experiences. You will embody our culture by living...
-
Guest Services Specialist
2 weeks ago
Detroit, Michigan, United States City Club Apartments LLC Full timeConcierge Job OverviewCity Club Apartments LLC is a distinguished brand in apartment living, seamlessly blending historical insights with top-tier hospitality practices to deliver a unique International Apartment Hotel experience. Our residents benefit from a combination of eco-friendly amenities, premium services, and a variety of both short-term furnished...
-
Customer Service Representative
1 month ago
Detroit, United States Planet Fitness Full timeWe are seeking a Customer Service Representative to join our team! Why You Should Join Planet Fitness Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Employee Referral Bonus Program Following 120 days of active employment, you will be eligible for a .50...
-
Guest Services Ambassador
5 days ago
Detroit, Michigan, United States Aparium Hotel Group Full timeAbout the RoleThe Guest Services Ambassador is a key member of our team, responsible for delivering exceptional guest experiences that exceed expectations. As an Ambassador, you will be the face of our hotel, ensuring that every guest feels welcome, valued, and cared for throughout their stay.Key ResponsibilitiesOwn the Guest Experience: Take ownership of...
-
Guest Services Manager
2 weeks ago
Detroit, Michigan, United States Method Co. Full timePosition OverviewWe are seeking a dedicated and skilled Guest Services Manager to join our team at Method Co.. This role is perfect for individuals who thrive in the hospitality sector and have a knack for leading a team. The ideal candidate will embody the Method Co. ethos, think creatively, demonstrate exceptional leadership abilities, and possess a strong...
-
Guest Services Associate
2 weeks ago
Detroit, Michigan, United States PENN Entertainment Full timeJoin Our Team at PENN EntertainmentWe're always looking for talented individuals who share our passion for delivering exceptional guest experiences. As a Traffic & Booth Attendant at PENN Entertainment, you'll play a vital role in ensuring the smooth operation of our parking facilities and providing top-notch service to our guests.Key Responsibilities:Direct...
-
Guest Services Staff
2 months ago
Detroit, Michigan, United States teamworkonline Full timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...
-
Guest Services Coordinator
3 weeks ago
Detroit, Michigan, United States Azul Hospitality Full timeJob OverviewLocationHotel David WhitneyEmployment TypeFull-Time/Part-TimeCompensation$0.01 HourlyShiftAnyCategoryAdministrative - ClericalPosition SummaryThe Front Desk Agent is responsible for providing exceptional service to guests in a courteous and efficient manner. This role encompasses various responsibilities related to guest interactions, including...
Guest Service Representative
4 months ago
Job Number 24075605
Job Category Rooms & Guest Services Operations
Location Courtyard Detroit Downtown, 333 East Jefferson Ave, Detroit, Michigan, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Welcome to our family
As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.
The impact you'll make
No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.
What you'll do
* Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
* Secure payment, verifying and adjusting billing as needed
* Provide guests with room and hotel information, directions, amenities and local interests
* Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
* Complete cashier and closing reports, counting the bank at the end of each shift securely
* Accept and record wake-up calls, delivering to the right department
* Communicate any emergency, lost item or theft to proper security staff and/or authorities
* Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
We'll support you in and out of the workplace by offering:
* Team-spirited coworkers
* Encouraging leadership
* Support to live a life of wellbeing and happiness
* Opportunities to serve and give back to the community
* Discounts on hotel rooms, gift shop items, food and beverage
* Recognition programs
What we're looking for
* A warm, people-oriented demeanor
* A team-first attitude
* A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
You're welcomed here
Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
