Account Manager

2 months ago

New York, United States Align Social Impact Full time $60,000 - $73,000
Overview:
Align Social Impact is seeking a creative and experienced account manager to join the firm's growing international social impact practice. Align is a full-service impact agency at the nexus of storytelling, research, culture and systems change, and we specialize in serving brand, nonprofit, talent and foundation clients worldwide to accelerate their impact in ways that can be felt and measured. The social impact account manager will play an integral role in leading positioning and brand-building efforts for Align clients to support a more just, vibrant, and sustainable world where people, planet, and culture thrive.

Our Ideal Candidate is:
  • A proven, proactive and collaborative leader who is dynamic, creative, and boundary-breaking
  • Committed to building a more just, equitable and vibrant world with a keen understanding of the social impact and social justice landscape.
  • Specialized in managing multiple projects, clients, and deliverables at once, communicating with clarity and precision, and astute at measuring and achieving outcomes for clients.
  • A dedicated client-facing professional with expertise in managing cross-sector clients, understanding and developing goals and objectives and building long-term relationships
  • An agile systems builder and program designer with a knack for developing communications, campaign, messaging and program strategies that meet client or company needs
  • An experienced, knowledgeable and professional team leader and mentor eager to assume a leadership role within a growing team and organization

Key Responsibilities:
  • Assist in leading core accounts for Align and its clients together with account teams and firm leadership.
  • Grow Align clients’ media presence and steward media and influencer relationships, building interest in and coverage of client and firm projects.
  • Proactively identify account challenges, assets and opportunities that are aligned with client and firm goals and priorities.
  • Serve as primary client account communications liaison, compose correspondence and manage responses, oversee project or client budgets and update all databases and trackers as needed
  • Build client decks, talking points and issue area briefs on relevant topics and events for the firm and its clients.
  • Develop articles, presentations, research briefs, event concepts.
  • Support the management of all account and creative projects (program designs, campaign launches, website builds, photoshoots, influencer campaigns, etc.)
  • Ensure all contacts are captured, uploaded to client CRM systems and followed up on in a timely manner; evaluate the quality of the opportunity and report on next steps.
  • Lead on special projects for accounts and for the firm as needed.

Required Skills & Experience:
  • 5+ years of experience leading, managing or consulting on social impact projects, teams or efforts and holding progressively more responsibility in coordinator, associate or related roles.
  • Past experience or leadership role in efforts related to global CSR or ESG efforts or complex social impact initiatives on issues related to sustainability, the SDGs, sustainability, diversity, equity and inclusion or philanthropy
  • Understands the principles of copywriting, graphic design, layout and publishing
  • Familiarity with social media platforms and social media marketing.
  • Demonstrated knowledge and proficiency of social impact domains, along with a broad understanding of ESG, CSR and social impact consulting.
  • 5+ years of project management or leadership expertise with experience developing, planning and successfully implementing campaigns, processes, projects or initiatives from scratch
  • Assist in account coordination, work plan management and deliverables completion, together with the Account Director and team on up to six Align client accounts.
  • 4+ years of experience building and supporting partnerships, programs or campaigns with diverse stakeholders or partners (ex: talent, government champions, private sector partners, philanthropists and/or NGOs)
  • Proven research skills and translational writing capacity for highly technical partners, clients or initials to communicate programs in a manner that is real, relatable and impactful
  • Willingness to learn Align’s standards for client relations and client service, research and project management, and partnership building
  • Outstanding written and verbal communication and project management skills
  • Expertise in using project management tools and systems to support Align
  • operations (communications, social media, database management etc.)
  • Bachelor's degree in relevant or related social impact field
  • Willingness and ability to travel, within the US and internationally
  • Willingness to work EST hours (8:30 AM - 5:30 PM ET)

Preferred Skills & Experience:
  • Understanding of the global social impact and philanthropic landscape and some experience working on or with advocacy, sustainability or issue area campaigns.
  • Familiarity, relationships, and experience working with NGOs, civil society and/or policy- or advocacy-related organizations
  • Bilingual

Benefits:
Align Social Impact offers a suite of best-in-class benefits to its full-time employees, including:
  • Medical, Dental & Vision 
  • Generous Vacation Time, Personal/Wellness Days and Company Holidays
  • Happy Hours & Team Retreats
  • Annual Professional Development Stipend & Learning Opportunities
  • Summer Fridays
  • Extended Winter Break
  • 90% Remote Work Environment
  • CoWorking Space Access in NYC and Amsterdam 
  • One-Month Paid Sabbatical After 5 Years of Employment
More Details:
  • Reports to Account Director
  • Full-Time, 90% Remote
  • Estimated 15-20% travel required, including international 
  • Must be authorized for employment in the United States and have a valid passport 

Align Social Impact is an Align Communications & Creative LLC Company and an Equal Employment Opportunity employer. We are committed to diversity, equity and inclusion and building a team that represents a variety of backgrounds, perspectives and skills. We do not discriminate, and all decisions we make are made based on qualifications, merit, and business needs. Align will not tolerate discrimination in employment, employment-related decisions, or business dealings based on race, color, ancestry, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status.
Our team looks forward to reviewing your application. Please note that due to the high volume of applications, we do not provide status updates to all who submit. To that end, should your application be chosen for the first round of interviews, you will be contacted by a member of the Align team. Thank you for your interest in Align Social Impact 

About Align Social Impact:

With more than two decades of experience in the social impact sector, our expert team of diverse leaders works at the intersection of research, communications, culture, philanthropy and social change. On a mission to drive community, business and social outcomes through communications and storytelling, advocacy campaigns, systems improvement and transformational partnerships, Align Social Impact is a women-owned business with offices in New York City and Amsterdam. Tailored to support brands, nonprofits, foundations and talent, our firm’s core service offerings fall into five distinct but interconnected pillars: Philanthropy & Partnerships; Impact Strategy & Organizational Development; Policy, Advocacy & Campaigns; and Communications, Thought Leadership & Events. We’re honored to work with some of the world’s most inspiring and influential organizations and individuals to accelerate impact in ways that can be felt and measured in support of our shared vision of a just, inclusive and vibrant world where people, planet and culture thrive.

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