Manager, Account Management

2 months ago


New York, New York, United States Navan Full time

Join our company as a key member of our team As a leader in the Account Management department, you will play a crucial role in building and guiding a team of account managers to drive revenue and ensure our clients get the most out of our platform.

What You'll Do:
  • Lead a team of SMB and Commercial Account Managers in Austin and NYC
  • Foster strong communication and collaboration with various departments
  • Enhance understanding of our product offering to educate your team and clients
  • Analyze account performance and drive toward adoption and revenue targets
  • Coach your team and lead customer engagement meetings
  • Own the renewal strategy and handle escalations
  • Implement process improvements and drive operational efficiency
  • Support team members in their personal development
Who We're Looking For:
  • Bachelor's degree, Masters Preferred
  • 3+ years of management experience in related positions
  • Demonstrated accountability for revenue targets and team performance
  • Strong project management and problem-solving skills
  • Ability to thrive in a fast-paced environment
  • Experience in travel or fintech is a plus
  • Proactive and energetic mindset

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