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Manager, Account Management
2 months ago
Join our company as a key member of our team As a leader in the Account Management department, you will play a crucial role in building and guiding a team of account managers to drive revenue and ensure our clients get the most out of our platform.
What You'll Do:- Lead a team of SMB and Commercial Account Managers in Austin and NYC
- Foster strong communication and collaboration with various departments
- Enhance understanding of our product offering to educate your team and clients
- Analyze account performance and drive toward adoption and revenue targets
- Coach your team and lead customer engagement meetings
- Own the renewal strategy and handle escalations
- Implement process improvements and drive operational efficiency
- Support team members in their personal development
- Bachelor's degree, Masters Preferred
- 3+ years of management experience in related positions
- Demonstrated accountability for revenue targets and team performance
- Strong project management and problem-solving skills
- Ability to thrive in a fast-paced environment
- Experience in travel or fintech is a plus
- Proactive and energetic mindset
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