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Medical Receptionist

1 month ago

Virginia Beach, United States Complete Women’s Care Full time
We are looking for a motivated team member with impeccable customer service skills and exceptional multi-tasking abilities for our medical practice. The applicant must be an independent thinker who gets joy from serving others (OB/GYN experience preferred).

Position: Medical Receptionist - FULL-TIME POSITION

Responsibilities:
  • Create a warm first impression
  • Greet and welcome patients as soon as they walk through the door.
  • Direct patients to the appropriate person and office.
  • Answer, screen, and forward incoming phone calls with a smile
  • Provide basic and accurate information in person and via phone/email.
  • Receive, sort, and distribute daily mail/deliveries.
  • Perform other clerical receptionist duties such as photocopying, scanning, and faxing.
  • Verify insurance.
  • Receive payments.

Skills:
  • Exceptional Customer Service Skills accompanied by a desire to implement them is a MUST.
  • Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Proficiency in Microsoft Office Suite.
  • Computer experience in a medical office is a plus.
  • Professional attitude and appearance.
  • Solid written and verbal communication skills.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.

High school degree; additional certification in Office Management is a plus.