Medical Receptionist
4 weeks ago
We are seeking a friendly and dedicated Medical Receptionist to join our team at our growing medical and cosmetic practice. We have an ENT physician as well as our double board certified physician who specializes in Facial Plastic and Reconstructive Surgery. As a Medical Receptionist, you will be the first point of contact for our patients, so it is important we provide exceptional customer service and ensuring smooth operations within the front desk area. If you have excellent communication skills, a compassionate demeanor, and are able to multitask in a fast-paced environment, we encourage you to apply for this position
Responsibilities
- Greet patients and visitors in a warm and welcoming manner
- Check patients in and verify their information
- Schedule and reschedule appointments using our electronic medical record system
- Answer phone calls and respond to patient inquiries
- Collect and process patient payments
- Maintain and update patient records
- Assist patients with completing necessary forms
Requirements
- High school diploma or equivalent
- Ablility to work with others well
- Previous experience as a Medical Receptionist or in a similar role is preferred
- Proficient in using electronic medical record systems
- Excellent written and verbal communication skills
- Strong attention to detail and ability to multitask
- Ability to maintain patient confidentiality at all times
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