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Office Assistant
1 month ago
Key Responsibilities:
- Confirmation Calls: Reach out to clients to confirm appointments, orders, or other relevant details.
- Converting Estimates to Invoices: Transform client estimates into detailed invoices for billing purposes.
- Sending Day of Install Invoices: Prepare and send invoices on the day of installation to ensure timely billing.
- Phones/Messages: Handle incoming and outgoing phone calls and messages, providing exceptional customer service.
- Contacting Leads: Follow up with potential clients and leads to generate new business opportunities.
- Scheduling Site Visits: Arrange and coordinate site visits with clients and team members.
- Batch Geo: Utilize batch geocoding to optimize scheduling and route planning.
- Follow-Up Calls: Make follow-up calls to clients to ensure satisfaction and address any issues.
- Billing: Oversee and manage billing processes, including generating and processing invoices.
- Checks: Handle and process checks as part of the financial transactions.
- Experience with Zoho CRM (Not Required): Familiarity with Zoho CRM is a plus but not required; training will be provided if necessary.
Qualifications:
- High school diploma or equivalent; additional relevant certifications are a plus.
- Proven experience in an administrative or office support role.
- Strong communication skills, both verbal and written.
- Excellent organizational and time-management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and a proactive approach to problem-solving.
Preferred Skills:
- Experience with Zoho CRM or similar CRM systems is advantageous.
If you would like to apply for this position or have any questions, please email nas@rpstalent.com.