Inside Sales/Customer Service Assistant

4 weeks ago


Haltom City, United States Regal Professional Services Full time
Job DescriptionJob DescriptionJob Description: Inside Sales/Customer Service AssistantPosition: Inside Sales/Customer Service Assistant Hourly Rate: $20 - $23/hr (based on experience) Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM Overview:We are looking for a proactive and independent Inside Sales/Customer Service Assistant to support our sales team and enhance our customer service efforts. The ideal candidate will have experience in data entry, QuickBooks, and Microsoft Office, with a background in the construction or roofing industry being a plus. In this role, you will be expected to take initiative and work efficiently to ensure customer satisfaction and smooth sales operations.Key Responsibilities:
  • Customer Service Support: Assist in managing customer inquiries, providing information, and resolving issues to ensure a high level of customer satisfaction.
  • Sales Assistance: Support the sales team with order processing, followups, and maintaining accurate customer records.
  • Data Entry: Accurately input data related to sales, customer interactions, and inventory management into QuickBooks and other systems.
  • Administrative Duties: Perform various administrative tasks such as managing correspondence, maintaining files, and coordinating with other departments as needed.
  • Industry Knowledge: Utilize any experience in the construction or roofing industry to better understand customer needs and enhance service delivery.
  • Initiative and Independence: Work independently, taking the initiative to solve problems and improve processes without requiring constant supervision.
Qualifications:
  • Experience: Prior experience in a sales support or customer service role, particularly within the construction or roofing industry, is advantageous.
  • Software Skills: Proficiency in QuickBooks and Microsoft Office Suite (Excel, Word, Outlook) is preferred.
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers and team members.
  • DetailOriented: Strong attention to detail with the ability to manage multiple tasks and prioritize effectively.
  • Proactive Attitude: Selfstarter who can work independently and take initiative in a fastpaced environment.


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