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Senior Operations Supervisor

4 months ago

Sarasota, United States Owens Realty Services Full time
Overview
Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.

With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.

Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut , Florida, North Carolina and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry. Job Description
The Experienced Senior Operations Supervisor is expected to manage and direct all the Custodian Staff within the account in accordance with Company and Client objectives and reports to the Site Manager.

Essential Job Duties and Responsibilities:
  • Control expenses within area of responsibility.
  • Establish staff schedules to support budgets.
  • Establish and Annual Special Project Calendar.
  • Conduct Orientation and Initial Training including 3M S.M.A.R.T., Safety, Blood borne Pathogens and Cross Contamination.
  • Develop weekly supply orders based upon budgets, usage and seasonal trends.
  • Evaluate and justify supplies, equipment, and purchases as needed.
  • Maintain records and statistics as required for regulatory purposes.
  • Hire and train staff in all aspects of job functions and tasks.
  • Plan, organize, direct, coordinate, and supervise functions and activities for multiple locations.
  • Identify, document and develop efficiencies within work process.
  • Establish work standards and work flow.
  • Working knowledge of all modern cleaning techniques, as well as experience with all type of floor care.
  • Interact with client representative on a daily basis.
  • Establish and maintain effective lines of communication with internal and external personnel to ascertain that their needs and requirements are being addressed and that their expectations are being satisfied.
  • Ensure compliance with all regulatory agencies.
  • Maintain an environment that is in clean, healthy, attractive and orderly condition.
  • Ensure that environmental procedures are being followed.
  • Provide reports as required by company and clients.
  • Demonstrate and promote culture, values and management philosophy of the company.
  • Proactive in the achievement of the facility goals and objectives.
  • Possesses knowledge of Microsoft office, Excel and Outlook.
  • Commitment to extra effort to complete projects when due.
  • Completes other related work as assigned.
  • Own transportation.
  • More Job Duties might be assigned depending on the account and Company business needs.
  • Must be able to work weekends, day and night shift and holidays. 

EDUCATION AND EXPERIENCE:
  • 2 Years of Janitorial/Cleaning experience.
  • 2 Years or more of previous Supervisory and Management experience.
  • 1 or more years of experience as a Floor Tech, must have experience on all type of floor surfaces care.

QUALIFICATIONS/KNOWLEDGE:
  • Must have knowledge of proper cleaning or polishing agents to be use on various types of surfaces, including metals, woodwork, floors and floor covering in building facilities.
  • Must have knowledge of Safety Regulations and Regulations concerning cleaning equipment, safe work practices in all Janitorial and Cleaning activities.
  • Ability to understand documents such as Scope of Work and Procedures Manuals.
  • Ability to write routine reports and correspondence.
  • Ability to effectively present information in one-on-one and group situations to customers.
  • Must be Bilingual Spanish
 Benefits:
Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants, visitors and our clients property.

We look for employees who will:
  • Strive for professional excellence in the performance of their jobs
  • Understand and support the company's direction
  • Provide superior service to our customers and employees
  • Be flexible, innovative, and responsible to change
  • Manage human and financial resources wisely
  • Be a team player, helping others to succeed
  • Encourage open communication throughout the company
  • Treat all individuals with dignity and respect
  • Have pride in and sell Owens Realty Services to others
  • Be energetic and excited about their field of work and of others around them
  • Be able to go above and beyond what is expected of them
  • Be involved and enveloped in the entire business of our company

Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

About Owens Realty Services:

Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut , Florida, North Carolina and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.