Kitchen Operations Supervisor

1 week ago


Sarasota, Florida, United States Suntex Marina Investors, LLC Full time
Job Overview

POSITION OBJECTIVE:

The Kitchen Operations Supervisor is tasked with overseeing food preparation processes, ensuring exceptional food quality and presentation, and providing staff training. This role enforces health and safety standards while guaranteeing that all products align with the company's quality benchmarks. The supervisor ensures that all operations are executed efficiently and that customer service expectations are consistently met.

KEY RESPONSIBILITIES:

1. Allocate duties among servers, bartenders, bussers, and cashiers.

2. Delegate tasks to team members.

3. Monitor staff performance to ensure timely completion of all responsibilities.

4. Adjust workforce levels as required.

5. Procure necessary supplies and products.

6. Review opening, ongoing, and closing tasks.

7. Ensure staff accurately records any gratuities.

8. Conduct end-of-shift checkouts for staff.

9. Assess staff performance and provide necessary training.

10. Communicate with the Operations Manager regarding any disciplinary measures.

11. Address and resolve customer disputes or concerns.

OPERATING REQUIREMENTS:

The role encompasses a variety of tasks that require sound judgment and adherence to established policies and procedures. A collaborative team player and self-motivated individual is essential.

EDUCATIONAL BACKGROUND AND EXPERIENCE:

1. Previous experience in a supervisory role within a kitchen setting is preferred.

2. At least 3 years of experience in a comparable position.

3. Comprehensive understanding of kitchen health and safety regulations.

4. Capability to thrive in a high-pressure, fast-paced environment.

5. Strong problem-solving and conflict resolution skills.

6. Excellent communication and organizational abilities.

7. Ability to collaborate effectively within a team to meet departmental and corporate objectives.

8. Flexibility to adapt to a dynamic work environment.

9. Proficiency in organizing and prioritizing tasks.

10. Availability to work varied shifts, including weekends and holidays during peak seasons.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

1. Must be capable of lifting, carrying, pushing, and pulling up to 25 lbs. with assistance.

2. Willingness to work flexible shifts, including weekends and holidays as directed.

3. Ability to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently, with occasional overhead reaching and squeezing.

4. Capability to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis.



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