Director of Revenue Management

2 months ago


Boston, United States Hilton Worldwide, Inc. Full time

Job Description - Director of Revenue Management - Hampton Inn Boston Seaport

Job Number: HOT0B1FD

Work Locations

Hampton Inn Boston Seaport
670 Summer Street
Boston 02210

A Director of Revenue Management with Hampton Inn and Homewood Suites by Hilton, Boston Seaport District is responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As the Director of Revenue Management, you would be responsible for monitoring, managing and maintaining group and transient inventories. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage and maintain group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office.
  • Serve as primary liaison with Front Office, Sales and Marketing and Reservation to maximize inventory and profitability.
  • Develop, monitor and adjust sales and pricing strategies.
  • Conduct competitive and demand analyses and provide critical analysis of chosen strategies, room statistics and general demand factors.
  • Conduct forecasting, review all competitive shops, review demand, convention and city event calendars, maintain data on competitor products and maintain historical data on events and performance.
  • Monitor and develop team member performance to include supervision, professional development, scheduling, conducting counseling and evaluations, and delivering recognition and reward.
  • Recruit, interview and train team members.
  • Manage the department and participate in and facilitate meetings.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Specifically, we look for demonstration of the following Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

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