Member Engagement Specialist

1 week ago


chicago, United States Vaunt Fitness Full time

About Us: Vaunt Fitness is a dynamic and innovative health club committed to providing our members with a top-notch fitness experience. We believe in fostering a welcoming environment where members can achieve their fitness goals with the support of our skilled team.

Job Overview: We are looking for a passionate and driven Member Engagement Specialist to join our team. This individual will play a key role in enhancing the overall member experience, driving sales, and managing our marketing efforts. The ideal candidate will have a strong background in fitness, sales, and social media marketing, along with a creative approach to engaging with our community both online and offline.

Key Responsibilities:

  • Sales & Member Onboarding: Drive membership sales through proactive outreach and follow-up. Ensure a seamless onboarding process for new members, creating a welcoming and supportive first impression.
  • Member Engagement: Develop and implement strategies to increase member retention and satisfaction. Foster strong relationships with our members, understanding their needs and helping them stay motivated and engaged.
  • Marketing: Lead our social media marketing efforts, creating content that resonates with our target audience. Collaborate with the team to execute outside marketing initiatives that expand our reach within the community.
  • Community Involvement: Organize and promote community events, such as fitness challenges, workshops, and charity fundraisers, to build a strong sense of community among members.
  • Team Collaboration: Work closely with our fitness trainers, front desk staff, and management to ensure consistent communication and alignment on member experience goals.

Qualifications:

  • Proven experience in a sales role, preferably within the fitness or health industry.
  • Strong background in fitness, with the ability to connect with members and understand their needs.
  • Experience in social media marketing, including content creation and strategy.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Creative, proactive, and results-oriented mindset.

Why Join Us?

  • Be part of a vibrant and growing community focused on health and wellness.
  • Opportunity to make a meaningful impact on our members’ fitness journeys.
  • Collaborative and supportive team environment.
  • Competitive salary and benefits package.

How to Apply: Interested candidates are encouraged to apply by submitting their resume and a cover letter outlining their relevant experience and why they are a great fit for this role to jwallock@vauntfitness.com 





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