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Director, Data Operations

2 months ago

Honolulu, United States Norstella Full time
Norstella Director, Data Operations Honolulu, Hawaii Apply Now

At MMIT, we simplify the complexities of healthcare to smooth access to life-saving therapies. Our collective teams achieve this through prioritizing cultivating industry-leading data coupled with cutting-edge technology to solve some of healthcare’s most complex challenges. MMIT is regarded as a trusted go-to-market partner that identifies barriers to patient access and helps coordinate major stakeholders to move therapies from pipeline to prescription—answering the “what” of how payers cover therapies and the “why” behind those decisions.

In 2022, MMIT joined forces with other market-leading pharmaceutical-solutions providers—Evaluate, Citeline, Panalgo, and The Dedham Group—to launch Norstella, which aims to deliver must-have answers for critical strategic and commercial decision-making along the entire drug development journey.

The Role:

The Director, Data Product Operations will lead a fast-growing team at MMIT, driving next-generation market access solutions with a focus on data product commercialization using Norstella's data assets. This role is accountable for high-quality development, delivery, and continuous growth of the commercial product portfolio, drawing on deep expertise across the product life cycle. The Director will steer product strategy, collaborate across teams, and evolve the technology and offerings in a fast-paced environment, ensuring strategic positioning, customer satisfaction, and market leadership.

Qualifications:

  1. Passionate about unlocking business value with data and advanced analytics through partnership with technology and engineering.
  2. Experience in a relevant field such as Life Sciences, Biotechnology, Computer Science, or related disciplines.
  3. Expertise in Market Access and Medical Coverage data/use case is a must-have.
  4. Experience in utilizing Real World Data/Evidence is a plus.

Responsibilities:

  1. Lead and mentor a growing team of product managers and product owners.
  2. Accountable for high-quality development, delivery, and maintenance of the commercial product portfolio.
  3. Execute all stages of the product life cycle.
  4. Ensure product quality (e.g., accuracy) and timeliness, data and analytics quality as well as product roadmap planning, adoption, and success tracking.
  5. Build relationships across key internal and external business stakeholders and measure/report key operational metrics to leaders across the organization.
  6. Blend deep technical ability and leadership with strong communication and collaboration skills.
  7. Assist in production planning/technological enablement for day-to-day support activities.
  8. Lead collaboration across cross-functional teams to maximize quality customer deliverables.
  9. Support internal stakeholders as product leader to understand their product needs.
  10. Support sales as commercial product portfolio subject matter expert providing necessary go-to-market content and training.
  11. Work collaboratively with functional business teams to identify key areas for improved efficiencies and customer experience.
  12. Maintain deep understanding of the evolving market and competitive landscape.
  13. Set the priorities and deliverables for teams to ensure timely delivery of quality products and maximize customer experience and product adoption.

Benefits:

  1. Medical and Prescription Drug Benefits
  2. Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
  3. Basic Life and AD&D Benefits
  4. 401k Retirement Plan with Company Match
  5. Company Paid Short & Long-Term Disability
  6. Open vacation policy & Company Holidays

The expected base salary for this position ranges from $185,000 to $200,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

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