IT Infrastructure Operations Director

3 days ago


Honolulu, Hawaii, United States Pivotal Solutions Inc Full time
Job Overview

At Pivotal Solutions Inc, we're seeking a seasoned IT Infrastructure Operations Director to drive the strategic management of our multi-tiered IT infrastructure services. This pivotal role demands a strong background in scripting, proficiency in managing server and infrastructure technologies, and expertise in administering Office 365 for user account and mailbox management.

### Key Responsibilities

* Primary process owner for multi-tiered IT infrastructure services
* Oversee the management of networks, servers, and core infrastructure services (AWS, Azure, Meraki Networks, DNS, Email Protection, Okta, Data Protection)
* Develop and improve the Infrastructure Service in the areas of monitoring, provisioning, and request processes
* Manage security incidents, investigations, resolutions, and reporting
* Drive resolution of high-severity outages impacting IT infrastructure

Required Skills and Qualifications

To excel in this role, you'll need:

* 5+ years of experience in IT, providing supervisory and direct technical support for IT Infrastructure
* 3+ years of IT experience in similarly sized growing Biotech companies
* Broad IT Infrastructure experience, with emphasis on Life Sciences-related systems delivery
* Proven experience with managing and utilizing cloud infrastructure in a service delivery process
* Successful experience managing the following infrastructure: Meraki FW/Wi-Fi, Azure, AWS EC2, InfoSec Monitoring Services, MS Active Directory, DNS, Okta, Server Backups, NAS Storage Solutions

Estimated Salary

$120,000 - $170,000 per annum, depending on experience and qualifications.

About Us

Pivotal Solutions Inc is a leading provider of IT services to the Biotech industry. We're committed to delivering high-quality solutions that meet the evolving needs of our clients.

Benefits

* Competitive salary and benefits package
* Opportunity to work with a leading provider of IT services to the Biotech industry
* Collaborative and dynamic work environment

How to Apply

If you're a motivated and experienced IT professional looking to take on a new challenge, please submit your resume and a cover letter outlining your qualifications for this role.

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