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Administrative Associate
2 months ago
Sway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no more printing, boxes and tape If you want to join an innovative team that is tackling an area of e-commerce that has been left out to dry, this is the place for you.
MUST BE COMFORTABLE WORKING ON SITE AT OUR HQ IN LOS ANGELES, CA
The Role:
As a Administrative Associate you will be responsible for the transportation of goods and materials for a company, working with drivers, shipping companies, and other logistics providers to ensure on-time delivery in good condition. Their responsibilities include:
- Operations
- Overseeing day-to-day dispatching operations, managing drivers' schedules, and communicating with stakeholders
- Relationships
- Building and maintaining relationships with drivers, partners, and stakeholders
- Tracking
- Tracking inventory movements and managing the inventory database to ensure inventory is moving efficiently and effectively
- Administration
- Supervising administrative formalities and keeping documentation organized and up to date
- Some skills that may be helpful for this role include:
- Adaptability: Being able to respond to change and recover from problems quickly
- Organization and time management: Being able to set priorities and handle a high volume of work
- Attention to detail: Being good with numbers and weight calculations
- Communication: Being able to listen and communicate verbally
Requirements
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
Preferred Qualifications:
- Opportunity Seeker - Comes with ideas and chooses themselves to execute them
- Humble, can-do attitude with an obsession for solving problems
- Strong understanding of e-commerce, the online returns process, and logistics
- Strong verbal communication and customer service skills
- Strong Excel / PowerPoint skills (or Google Suite equivalent)
Benefits
You'll be excited to join the team because we have:
- The opportunity to join the ground floor of a fast-paced startup
- Training & development
- A fun and engaging work environment
The Sway Way:
Bring on the Storm
Every Package Matters
Trust your Numbers
Seek Responsibility
Low Ego, High Ambition
Pay rate - $20 an hr.
