Current jobs related to Member Experience Manager - New York - Industrious
-
Member Experience Manager
5 months ago
New York, United States Grouper Full timeMember Experience Manager LOVES PEOPLE. PASSIONATE ABOUT GREAT CUSTOMER SERVICE. Member Experience Managers are the backbone of Grouper. It's up to you to make sure each and every Grouper is a seamless, awesome experience for our members. Making it look easy is a tough job, though. We burn the midnight oil on a regular basis and we go above and beyond each...
-
Member Experience Manager
2 weeks ago
New York, New York, United States Industrious Full timeAbout IndustriousIndustrious is a leading provider of premium workplace-as-a-service solutions, delivering exceptional experiences to teams of all sizes and stages. Our mission is to create great days for our members, and we're committed to fostering a culture of collaboration, innovation, and inclusivity.The RoleWe're seeking a highly skilled and motivated...
-
Member Experience Manager
1 month ago
New York, New York, United States Industrious Full timeAbout IndustriousWe're a leading provider of premium workplace-as-a-service solutions, dedicated to creating exceptional experiences for teams of all sizes. Our mission is to empower businesses to thrive in a collaborative and innovative environment.Job DescriptionRole OverviewWe're seeking a highly skilled Member Experience Manager to join our team. As a...
-
Product Manager for Member Experience
1 month ago
New York, New York, United States Atria Physician Practice New York PC Full timeJob Title: Product Manager for Member ExperienceAtria Health Collaborative is seeking a highly skilled Product Manager to join our Member Experience team. As a Product Manager, you will be responsible for shaping the experience of Atria's members across multiple touchpoints.Key Responsibilities:Lead the Member Experience team to create and iterate on...
-
Product Manager, Member Experience
3 weeks ago
New York, New York, United States Atria Physician Practice New York PC Full timeProduct Manager, Member ExperienceAtria Health Collaborative is seeking a highly skilled Product Manager to join our Member Experience team. As a Product Manager, you will be responsible for shaping the experience of Atria's members across multiple touchpoints.Key Responsibilities:Lead the Member Experience team to create and iterate on member-centric...
-
Product Manager for Member Experience
2 weeks ago
New York, New York, United States Atria Physician Practice New York PC Full timeAtria Physician Practice New York PC is seeking a Product Manager for Member Experience to join our team. This role will be instrumental in shaping the experience of Atria's members across multiple touchpoints.The Product Manager for Member Experience will work closely with Engineering and Design to develop products, features, and services that make our...
-
Product Manager, Member Experience
2 weeks ago
New York, New York, United States Atria Physician Practice New York PC Full timeProduct Manager, Member ExperienceAtria Health Collaborative is seeking a highly skilled Product Manager to lead the Member Experience team in shaping the experience of Atria's members across multiple touchpoints. As a key member of the team, you will work closely with Engineering and Design to develop products, features, and services that make our members...
-
Product Manager, Member Experience
21 hours ago
New York, New York, United States Atria Physician Practice New York PC Full timeJob DescriptionAtria Health Collaborative and The Atria Institute unite medical minds, cutting-edge technology, and breakthrough science to deliver proactive, preventative care to patients and democratize access to modern medicine globally.Atria provides concierge primary healthcare with a focus on maximizing healthspan and lifespan. Members pay an...
-
Member Experience Manager
4 weeks ago
New York, New York, United States Industrious Full timeAbout the RoleThis is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of New York City. To help, our compensation package includes some great commuter benefits.Key ResponsibilitiesYou'll be the go-to problem solver, momentum driver, and experience creator for our members.You'll be the connector and the...
-
Product Manager, Member Experience Specialist
2 weeks ago
New York, New York, United States Atria Physician Practice New York PC Full timeJob SummaryAtria Health Collaborative seeks a skilled Product Manager to lead the Member Experience team in shaping the experience of Atria's members across multiple touchpoints. The ideal candidate will work closely with Engineering and Design to develop products, features, and services that make our members feel well catered to and supported.Key...
-
Member Experience Specialist
2 weeks ago
New York, New York, United States Municipal Credit Union Full timeJob SummaryWe are seeking a highly skilled Member Experience Specialist to join our team at Municipal Credit Union. This role is responsible for ensuring maximum ATM availability for members by supporting, sourcing, and partnering with vendors for ATM first line maintenance support, second line maintenance support, network processing, and cash...
-
Member Experience Specialist
4 weeks ago
New York, New York, United States Municipal Credit Union Full timeJob DescriptionMunicipal Credit Union is seeking a highly skilled Member Experience Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring maximum ATM availability for our members by supporting, sourcing, and partner relationships for ATM first line maintenance support, second line maintenance support,...
-
Member Experience Specialist
7 days ago
New York, New York, United States Municipal Credit Union Full timeJob SummaryMunicipal Credit Union is seeking a highly skilled Member Experience Specialist to join our team. As a key member of our ATM Operations team, you will be responsible for ensuring maximum ATM availability for our members by supporting, sourcing, and partnering with vendors for ATM maintenance, network processing, and cash replenishment.Key...
-
Member Experience Associate
7 days ago
New York, New York, United States Industrious Full timeAbout IndustriousIndustrious is the largest premium workplace-as-a-service provider, offering the highest-rated workplaces in the industry. Our mission is to create great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together.The RoleWe're...
-
VP of Member Experience
4 weeks ago
New York, New York, United States Clear Corporate Services LLC Full timeJob Title: VP TravelClear Corporate Services LLC is seeking a highly skilled and experienced professional to fill the role of VP Travel. This position is responsible for leading the strategy and execution of CLEAR's physical and digital member experience for our flagship CLEAR Plus product and other physical, in-person Aviation experience-based products.Key...
-
Member Experience Associate
2 weeks ago
New York, New York, United States Industrious Full timeAbout IndustriousIndustrious is a leading provider of premium workplace-as-a-service solutions. Our mission is to create great days for teams of all sizes and stages by delivering exceptional member experiences.The RoleWe are seeking a highly motivated and detail-oriented Member Experience Associate to join our team. As a key member of our hospitality team,...
-
Member Experience Associate
1 month ago
New York, New York, United States Industrious Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Member Experience Associate to join our team at Industrious. As a key member of our hospitality team, you will be responsible for creating a welcoming and productive environment for our members.Your day will be filled with a variety of tasks, including preparing the office for the day, managing...
-
Member Experience Coordinator
2 weeks ago
New York, United States Small Door Veterinary Full timeSmall Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal...
-
Member Experience Representative
3 weeks ago
New York, New York, United States NYU Federal Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Experience Representative to join our team at NYU Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesMember Service: Provide prompt,...
-
Member Experience Associate
2 weeks ago
New York, New York, United States Industrious Full timeAbout IndustriousWe're a leading provider of premium workplace-as-a-service solutions, dedicated to creating exceptional experiences for teams of all sizes and stages. Our mission is to empower people to do their best work by fostering a culture of collaboration, innovation, and inclusivity.The RoleWe're seeking a highly skilled and passionate Member...
Member Experience Manager
5 months ago
About the Company:
Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience.
Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.
We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers.
To learn more, visit www.industriousoffice.com/careers.
About the Role:
This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of New York City. To help, our compensation package includes some great commuter benefits
Our Member Experience Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You're the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don't know, you're comfortable asking. Your drive makes you excited to connect with the broader business community. You're proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people's needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.
Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience.
We are Industrious.
Extraordinary is no ordinary achievement. We'll only make this dream happen with a team of considerate collaborators who don't think inside the box. In fact, we don't even see one. Come join our team.
In a year you'll know you're successful if:
- You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
- You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it)
You're a great fit for this role if:
- No member request is too big or too small for you to handle
- You're energized by people and work well in a team
- Your attention to detail is something people comment on
- You're resilient. You know growth only comes from embracing challenging and unpredictable days
- You're willing to get your hands dirty one minute and think big picture the next
Compensation:
The annual base compensation range for this role is between $65,000 and $75,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.
You will also be eligible for up $9,000 in performance-related bonus pay.
Base and bonus compensation are just two components of Industrious' total compensation package that may be available to employees. Other great employee perks and benefits include: heavily subsidized healthcare plans, generous paid time off, company stock options, wellness programs, professional development grants, 401k plan and many other benefits, subject to applicable eligibility criteria and company policies.
If your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience.
Industrious in the News:- The Great Room by Industrious launches first Australian Coworking space in Sydney
- What Makes a Good Flex Space Location: Industrious' CEO Weighs In
- Why Are Remote Corporate Workers Having More Fun? Co-Working Spaces
- Instacart unveils coworking space tie-up
