Product Manager for Member Experience
4 weeks ago
Atria Physician Practice New York PC is seeking a Product Manager for Member Experience to join our team. This role will be instrumental in shaping the experience of Atria's members across multiple touchpoints.
The Product Manager for Member Experience will work closely with Engineering and Design to develop products, features, and services that make our members feel well catered to and supported. The goal is to foster frequent engagement between members and their care teams, as well as with Atria more broadly.
Key Responsibilities:
- Lead the Member Experience team to create and iterate on member-centric product features and solutions.
- Collaborate with Engineering and Design to develop user-friendly experiences and operational processes using both in-house and external platforms.
- Provide Atria members with a digital experience that matches the high-touch, luxury physical experience provided at the Atria Institute.
- Monitor and analyze member engagement metrics to inform product decisions.
- Prioritize product enhancements based on feedback, data, and company goals.
- Champion the member perspective, ensuring their needs are met and exceeded.
- Collaborate with other departments to ensure a seamless member journey.
- Maintain a deep understanding of member needs, pain points, and desires.
Success Outcomes:
- Members resonate with the statement Atria worries about my health so I don't have to.
- Active member and care team engagement across all platforms multiple times per month.
- High member renewal rates on an annual basis.
- Increase in member referrals.
Requirements:
- Proven experience as a product manager or similar role, preferably in the healthcare sector or other sectors with both physical and digital aspects.
- Strong analytical and decision-making skills.
- Demonstrated awareness of and ability to implement modern tech and design patterns.
- Exceptional communication and collaboration skills.
- A member-centric mindset, always prioritizing their needs and experience.
Atria Physician Practice New York PC is an equal opportunity employer and welcomes applications from diverse candidates. We offer excellent health and wellness benefits, as well as opportunities to give back to the community.
-
Product Manager, Member Experience
2 weeks ago
New York, New York, United States Atria Physician Practice New York PC Full timeJob DescriptionAtria Health Collaborative and The Atria Institute unite medical minds, cutting-edge technology, and breakthrough science to deliver proactive, preventative care to patients and democratize access to modern medicine globally.Atria provides concierge primary healthcare with a focus on maximizing healthspan and lifespan. Members pay an...
-
Product Manager, Member Experience Specialist
4 weeks ago
New York, New York, United States Atria Physician Practice New York PC Full timeJob SummaryAtria Health Collaborative seeks a skilled Product Manager to lead the Member Experience team in shaping the experience of Atria's members across multiple touchpoints. The ideal candidate will work closely with Engineering and Design to develop products, features, and services that make our members feel well catered to and supported.Key...
-
Member Experience Manager
4 weeks ago
New York, New York, United States Industrious Full timeAbout IndustriousIndustrious is a leading provider of premium workplace-as-a-service solutions, delivering exceptional experiences to teams of all sizes and stages. Our mission is to create great days for our members, and we're committed to fostering a culture of collaboration, innovation, and inclusivity.The RoleWe're seeking a highly skilled and motivated...
-
Product Manager
3 weeks ago
New York, New York, United States StubHub Full timeAbout the RoleWe are seeking a seasoned Product Manager to lead the Core Experience ecosystem at StubHub. As a key member of our Consumer Experience team, you will be responsible for driving multiple product areas, building and managing a talented team of product managers, and collaborating with engineers, designers, and data scientists to deliver innovative...
-
Senior Product Manager, Consumer Experience
4 weeks ago
New York, New York, United States PayPal Full timeJob Title: Senior Product Manager, Consumer ExperienceWe are seeking a highly skilled Senior Product Manager to lead the development of innovative consumer experiences at PayPal. As a key member of our team, you will be responsible for designing and executing a product roadmap that drives business growth and customer satisfaction.Your Key...
-
Product Manager
3 weeks ago
New York, New York, United States BetMGM Full timeAbout the RoleWe are seeking a highly skilled Product Manager to join our Rewards Team in the Player Experience product organization. As a Product Manager, you will be responsible for shaping and executing the product strategy for our portals across the Group.Key Responsibilities:Articulate product strategy for your area of ownership, sell your vision to...
-
Product Manager
4 weeks ago
New York, New York, United States Chapter Full timeTransforming Retirement for a New GenerationAt Chapter, we're on a mission to revolutionize the way Americans experience retirement. As a Product Manager, you'll play a critical role in shaping our consumer products to deliver exceptional value to our users.We're looking for a seasoned product leader to join our team and drive the development of a new...
-
Senior Product Manager
4 weeks ago
New York, New York, United States Adobe Systems Full timeJob SummaryWe are seeking an experienced Senior Product Manager to join the Adobe Home Surfaces team. As a key member of our team, you will help drive the mission of building delightful, personalized experiences designed to sustain repeated engagement and drive conversion for our B2B members.Key ResponsibilitiesEngage with customers to develop a deep...
-
Senior Product Manager
4 weeks ago
New York, New York, United States Clear Corporate Services LLC Full timeAbout the RoleWe are seeking a seasoned Senior Product Manager to lead the development of our CLEAR Verified consumer experience. As a key member of our product team, you will be responsible for defining and delivering a world-class experience that balances ease of use, clarity of purpose, and delight for our customers.Key ResponsibilitiesDevelop and execute...
-
Product Manager, Consumer Experience
4 weeks ago
New York, New York, United States Chapter Full timeAbout ChapterChapter is a pioneering company redefining the retirement experience for older Americans. Our mission is to create innovative products that empower seniors to navigate their healthcare coverage, manage their finances, and make the most of their time.The RoleWe're seeking a seasoned Product Manager to lead the development of a new consumer...
-
Senior Product Manager
4 weeks ago
New York, New York, United States Adobe Systems Full timeTransforming Digital ExperiencesWe're seeking a seasoned Senior Product Manager to join our Adobe Home Surfaces team. As a key member of our team, you'll help shape the strategy and roadmap for B2B on Home, driving delightful and personalized experiences that sustain repeated engagement and drive conversion for our members.Key ResponsibilitiesEngage with...
-
New York, New York, United States Capital One Services, LLC Full timeJob DescriptionCapital One is seeking a Senior Manager, Delivery Experience, Product Management to join our team. As a key member of our DevX Delivery Experience team, you will be responsible for designing and delivering best-in-class solutions that improve the quality of life of our software delivery teams while maintaining the highest quality and security...
-
New York, New York, United States Stripe Full timeAbout StripeStripe is a leading financial infrastructure platform that empowers businesses to grow their revenue and accelerate new opportunities. Our mission is to increase the GDP of the internet, and we're committed to making this vision a reality.About the TeamThe Optimized Checkout team is responsible for crafting UIs and APIs that make it easier for...
-
Guest Experience Manager
4 weeks ago
New York, New York, United States Lincoln Center for the Performing Arts Full timeJob Title: Guest Experience ManagerLincoln Center for the Performing Arts (LCPA) is seeking a highly skilled Guest Experience Manager to join our team. As a key member of our Guest Experience team, you will be responsible for ensuring that our guests have a safe and enjoyable experience at all Lincoln Center-managed venues.Key Responsibilities:Manage...
-
New York, New York, United States Center for Justice Innovation Full timeJob DescriptionThe Center for Justice Innovation is a leading community justice organization that prioritizes safety and racial justice. With a strong foundation in courts and communities, the Center has been driving justice innovation nationwide since 1996. Our team of experts partners with community members, courts, and justice reformers to create...
-
New York, New York, United States Center for Justice Innovation Full timeAbout the Center for Justice InnovationThe Center for Justice Innovation is a community justice organization that centers safety and racial justice. Our mission is to create stronger, healthier, and more just communities through innovative and powerful solutions.Job SummaryWe are seeking an Associate Director, Case Management Systems and Product Management...
-
Product Manager
3 weeks ago
New York, New York, United States PayPal Full timeJob DescriptionAt PayPal, we're revolutionizing commerce globally, empowering consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers, helping them connect, transact, and complete payments, whether online or in...
-
Member Experience Specialist
3 weeks ago
New York, New York, United States Municipal Credit Union Full timeJob SummaryMunicipal Credit Union is seeking a highly skilled Member Experience Specialist to join our team. As a key member of our ATM Operations team, you will be responsible for ensuring maximum ATM availability for our members by supporting, sourcing, and partnering with vendors for ATM maintenance, network processing, and cash replenishment.Key...
-
Product Manager II
4 weeks ago
New York, New York, United States adMarketPlace Full timeTransform Consumer Search ExperiencesadMarketplace is seeking a Product Manager II to lead the development of innovative search media solutions. As a key member of our team, you will be responsible for building products that leverage machine learning and generative AI to improve the search journey for consumers. Key Responsibilities:Own the full lifecycle of...
-
Senior Technical Product Manager
4 weeks ago
New York, New York, United States PayPal Full timeJob Title: Senior Technical Product ManagerWe are seeking a talented Senior Technical Product Manager to join our Merchant Integrations team at PayPal. As a key member of our team, you will be responsible for enhancing the PayPal JavaScript SDK to enable credit or debit card as a payment method.Key Responsibilities:Enhance the PayPal JavaScript SDK to enable...