Program Manager WAP Weatherization

3 months ago

Hartford, United States Community Renewal Team Full time
Job DescriptionJob Description


Our Mission

“Preparing Our Community to Meet Life’s challenges.”

We help everyone who comes to our door with resources for both immediate needs and long-term goals.

Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for growth and economic stability.

Come join our team

When you become an employee at the Community Renewal Team (CRT), you will join a host of others with an average tenure of nine years of service. Some of our employees have celebrated more than twenty + years of service. You’ll participate in fun activities, themed- employee appreciation events, organization sponsored golf tournaments, etc. We celebrate the accomplishments of employees using our Wall of Excellence highlighting employees of the month. Opportunities to grow within the organization are plentiful. Most of our employees started in entry level positions and have been promoted throughout their career.

BENEFITS

401K with a matching employer contribution, medical, dental, vision, HSA Spending Accounts, Life Insurance, Short-Term Disability (STD)/Long- Term Disability (LTD), and an Employee Assistance Program. Eligible employees are also able to participate in agency sponsored educational opportunities. Eligible employees receive ten paid vacation days, six sick paid days annually, and two personal days paid annually.


JOB DESCRIPTION

POSITION TITLE: Program Manager WAP Weatherization

DEPARTMENT: Weatherization

REPORTS TO: Senior Director of Administration

FLSA STATUS: Exempt

PAY GRADE: 12


GENERAL DESCRIPTION OF DUTIES

Reporting to the Senior Director of Administration, the Program Manager assists in all aspects of the Weatherization Assistance Program (WAP) service delivery and program development, managing staff, contractors, funder outcomes, tracking sheets, and compliance with program guidelines.


SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

  • Actively contribute to program planning and monitoring. Responsible for maintaining program compliance and services as dictated by agency and/or contract.
  • Supervise and train all program personnel including program specialists, program coordinators, contractors and auditors or the procedures and policies as they relate to the WAP Weatherization Program.
  • Comply with all funding and reporting requirements.
  • Provides management, direction and role modeling behavior based on high professional standards to staff.
  • Approves assigned work order to sub-contractor, ensuring fair disbursement of work to be performed.
  • May be responsible for determining if remediate work is required on the work site.
  • Implement all policies and procedures regarding the supervision of staff and monitoring of customer files.
  • Assist in the supervision, training, monitoring, performance evaluations and scheduling of all WAP staff.
  • Collaborates with others in maintaining the safety of, and security of the staff and facility.
  • Assist in the development of community resources, community outreach, community service and educational components of the program.
  • Address all incidents and situations in accordance with CRT WAP Weatherization policies.
  • Reviews and makes revisions to WAP contracts and program budgets with purchasing and finance.
  • Meets with representatives for the funders on a regular basis on a variety of topics.
  • Provides regular reporting as requested by senior management.
  • Ensures that grant program spending is in compliance with DOE policy.
  • Maintains a network of qualified subcontractors and distributes work on a merit-based system (first priority to those vendors who provide their own qualified leads). Ensures that subcontractors perform within program guidelines.
  • Develops and implements sales & marketing strategies that maximize production within the department’s P&L program(s).
  • Participate in, retain, and incorporate training as required.
  • Provide effective customer service including, but not limited to, greeting, receiving, and always addressing customers with respect and dignity.
  • Provide comments and recommendations regarding program/departmental policies, procedures, and practices.
  • Perform all other duties as assigned and all duties relative to special programs/projects as required.


MINIMUM EDUCATION AND EXPERIENCE

Degree: Bachelor’s degree preferred.

Experience: Minimum 5 years of experience in weatherization or related industry required.

Skills: Strong operations management skills with two (2) years in a supervisory capacity required. Must have solid written and oral communication skills. Must be able to communicate in a professional and effective manner with a diverse population. Must have superior organizational skills and the ability to manage multiple projects and priorities. Must be proficient in databases and MS Office Suite.

Knowledge: Knowledge of profit and not for profit funded Weatherization Programs and community resources required.

Certifications: BPI (Business Performance Institute) Building Envelope Certification preferred.

Driving Requirements: Valid driver’s license and personal vehicle required.

ADA COMPLIANCE

Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.

Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability.

Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances.

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