SNAP Program Administrator(Social Services Program Administration Manager)

Introduction

Unique Opportunity
Join us at the : Department of Social Services () as the state SNAP Program Administrator (. In this unique opportunity as the SNAP Program Administrator, you will play a crucial and leading role in developing and overseeing how the Supplemental Nutrition Assistance Program (SNAP) is administered in Connecticut. You will oversee a team of policy consultants, interact with state and federal partners, help set the course for food policy in the state, and make a significant impact in the lives of individuals within our community At , we prioritize the well-being of our employees and recognize the importance of maintaining a harmonious work-life balance. Alongside competitive compensation, we provide a range of benefits, including medical, dental, and vision insurance, retirement plans, paid time off, and professional development opportunities. Visit our  new page Work for a Forbes top company: 'Forbes' - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule. Responsibilities
Lead all aspects of day-to-day SNAP team operations, focusing on eligibility, employment, training, and nutrition education outreach. Create and implement new policies and regulations to enhance program effectiveness and compliance. Analyze and evaluate complex policy issues to provide informed recommendations and solutions. Identify and implement efficiencies across programs to ensure maximum integrity and optimal performance. Lead program administrative staff, guiding daily operations to meet strategic goals and compliance standards. Position Details Hybrid, Telework usually offered at the maximum level permitted by state and agency policy. Monday through Friday 40 Hours Per Week, 8:00am – 4:30pm 55 Farmington Avenue, Hartford, CT 06105. Join our team
Join us to provide an environment where your skills in policy creation, program management, and staff leadership will lead change. As a valued team member, you'll work alongside dedicated professionals committed to enhancing the economic security and well-being of residents across Connecticut. Improve the impact of our services and transform lives and lead the charge in ensuring the integrity and efficiency of vital programs like SNAP.

We deliver and fund a wide range of programs and services to over 1 million residents of all ages across Connecticut. Deploying over $9B in benefits each year, we support the basic needs of children, families, older adults, and individuals with disabilities. We aim to provide person-centered services, streamline access to critical resources, and maximize economic opportunity.

Are you a driven and ambitious professional with a passion for public service, we want to hear from you? Take the next step in your career and apply today through our online employment center.

Selection Plan

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The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.  In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.  Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.  Should you have questions pertaining to this recruitment, please contact Liz Pinette at . This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to . For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Read through this helpful link to .

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Departments of Aging and DisabilityServices, Developmental Services, Mental Health and Addictions Services, SocialServices, and the Office of Early Childhood this class is accountable formanaging program/policy planning, development, implementation and monitoringfor a major agency program area.

EXAMPLES OF DUTIES

Manages staff and/or operations of unit/program; Implements social services programs/policies; Coordinates, plans and manages unit/program activities; Formulates program goals and objectives through the review of agency data; Develops or assists in development of related policy; Interprets and administers pertinent laws; Coordinates research, data analysis and program planning efforts; Monitors, analyzes and evaluates programs/policies to determine cost-effectiveness and quality of service; Identifies and coordinates training needs; Advises leadership of legislative, legal or other program/policy impacts and recommends an appropriate position; Monitors all internally and externally initiated program/policy changes; Researches, prepares and presents testimony to legislative committees, study committees and courts regarding social services issues; Evaluates staff; Prepares or assists in budget preparation; Maintains contacts with individuals both within and outside of agency who might impact program activities; Acts as agency contact with state, federal and community agencies on social services to ensure service delivery; Participates in the recruitment and hiring of staff, including outreach, interview and selection; Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of and ability to apply management principles and practices; relevant state and federal laws, statutes and regulations; social services programs, early childhood programs, deaf and hard of hearing programs, programs for older adults and/or programs for individuals with intellectual disability or behavioral health issues; relevant agency policies and procedures; Knowledge of community organizations and social services agencies; Considerable interpersonal skills; oral and written communication skills; Considerable ability to interpret complex written material including legal narrative and to assess the impact thereof on programmatic goals.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional experience in the delivery of social services programs and/or policies.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a managerial or consultative capacity with programmatic and administrative responsibility for a regional or statewide social services program. NOTE: For state employees this experience is interpreted at the level of a Program Manager, Operations Manager, Public Assistance Consultant, Planning Specialist and Associate Accountant.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in social work, public administration, accounting, early childhood education or a closely related field may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

Experience with the laws and regulations of the SNAP program, including activities related to eligibility, employment and training, nutrition education, and outreach. Experience creating and implementing new policies and regulations. Experience analyzing and evaluating complex policy issues. Experience identifying and implementing efficiencies across programs and ensure maximum program integrity. Experience developing, designing, and implementing data reports. Experience interacting with federal agencies and complying with federal requirements. Experience with legal, economic, political, technological, and business issues affecting public benefit programs. Involvement in the legislative process including writing or reviewing legislative proposals or testimony Experience leading program administrative staff.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the ConnecticutGeneral Statutes, a job class is a position or group of positions that sharegeneral characteristics and are categorized under a single title foradministrative purposes. As such, a job class is not meant to beall-inclusive of every task and/or responsibility.

Overview

Employee Benefits As a State of Connecticut employee you may be entitled to a host of benefits that are not only attractive, but also may be portable should your career bring you to other avenues of state service. From 13 paid holidays to accruing vacation time, being a State of Connecticut employee not only gives you the opportunity to make a difference in someone’s life, but the time to enjoy your own. Listed below are just some of the benefits the State of Connecticut offers depending on the position you hold: Health & Dental Insurance Accrued Vacation, Personal and Sick Leave (Subject to the appropriate bargaining union contract or state statute and regulations.) Retirement Plan Group Life Insurance Supplemental Benefits Voluntary Defined Contribution Plans Flexible Spending Accounts (Dependent Care Program, Medical Flexible Spending, and Qualified Transportation) Supplemental Benefits Programs (Auto and Home Insurance, plus Short and Long Term Disability) Life Insurance State of CT Tuition Reimbursement Program Holidays

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