Billing Coordinator

1 week ago


New Haven, United States Wiggin and Dana LLP Full time

Summary

The Billing Coordinator works with lawyers and administrative assistants to ensure bills are generated and processed accurately in a timely manner.The coordinator possesses an extensive knowledge of multiple legal billing, disbursement and e-billing processes. The Billing Coordinator provides support of multiple firm billing and time entry platforms along with assisting other billing coordinators. The individual can effectively prioritize workflow, apply judgement and make decisions affecting improved function and procedures for which they are accountable.

Job Duties

The following are essential job duties and responsibilities of the Billing Coordinator. This list is not exhaustive, and other duties may be assigned as necessary.


Prepare and deliver prebills to Billing Attorney.

Review and edit prebills per Billing Attorney/Administrative Assistant instructions.

Prepare/deliver invoices to Billing Attorney including:

Apply retainer funds.

Process write offs per Firm policy.

Apply multiple discounts.

Process split party billing.

Fixed and Flat fee billing.

Review and verify accuracy of billing and supporting documentation as required.

Research and respond to inquiries regarding billing issues and problems.

Coordinate with other departments to complete billing process such as AP, AR and Trust.

Provide technical support to attorneys and administrative assistants on time entry and prebill software.

Create and distribute accounting reports according to schedule or by request.

Review creation of new matters from New Business Intake system to Financial system. Review matter set up to ensure compliance with rate agreements and outside counsel guidelines.

Knowledge of and ability to provide support processing ebills including:

Identify any required reporting for budgets, alternate fee arrangements and accrual requests.

Review time entries based on client and matter requirements (block billing, task codes, summer associate time, etc.).

Review cost entries for compliance and make Billing Attorney aware of any issues.

Submit new timekeeper approvals for billed clients and contact clients regarding new matters or other e-billing system requirements.

Monitor e-bill submissions, manage and assist Billing Attorney with resolution of any rejections.

Produce and assist with compilation of adjustment appeals including notifying attorneys of adjusted ebills, gathering appeal language from attorneys and submitting required documents and invoice appeals through various ebilling vendor platforms

Complete ad hoc and special project requests as needed.

Support the month end close process by performing various month end procedures.

Requirements


Education: Bachelor’s Degree in Finance, Accounting or Business Administration or related area preferred.


Experience: Minimum 2-5 years’ experience in a high-volume billing, customer service or accounts receivable role. Experience with legal billing platforms, specifically Aderant, is strongly preferred. Additional experience with related legal billing and time entry platforms such as BillBlast, iTimekeep or other electronic workflow management software is preferred. Experience with legal ebilling vendors, specifically Legal Tracker (f/k/a Serengeti), TyMetrix 360, DoeLegal, Counsel Link, Collaborati, Onit BillingPoint, Counsel Go and Legal Exchange is preferred.


Knowledge/Skills and Abilities:

A solid understanding of basic accounting principles and their application in daily work tasks.

Excellent written and verbal communication, interpersonal, and customer service skills.

Analytical, numerically astute with strong demonstrated problem-solving abilities.

Ability to work well under pressure and handle emergency situations.

Ability to prioritize, multitask and organize workflow with a willingness to take the initiative to use these abilities to work collaboratively in meeting deadlines with a sense of urgency.

Keen attention to detail and accuracy.

Strong computer skills.

Proficiency with Microsoft Office with emphasis on Excel skills required.

Strong organizational skills and attention to detail and accuracy.

Ability to organize and prioritize workflow with a sensitivity to meeting important deadlines.

Maturity, professionalism, and high level of discretion are required.

Option to transition to a hybrid office/remote schedule following initial onboarding period


Essential Physical/Mental Demands

Ability to deal with stress due to workload pressures.

Ability to sit for extended period of time.

Ability to keyboard for extended period of time.


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