Patient Coordinator

2 weeks ago


Palm Coast, United States Shore Dental Partners Full time
Job DescriptionJob Description

Nestled along the pristine shores of the Atlantic Ocean, Palm Coast is a jewel of Florida's east coast, renowned for its stunning natural beauty, vibrant community, and exceptional quality of life. As we seek an experienced patient coordinator to join our dedicated team in this coast haven, we invite you to embark on a remarkable professional journey.

The qualified Patient Coordinator candidate will possess a positive attitude, professional demeanor, and outgoing personality. We are a friendly patient centric office with a positive work environment.

Responsibilities:

  • Efficiency manage and schedule patient appointments.
  • Coordinate with dental professionals and support staff to create a well-organized and effective appointment calendar.
  • Serve as the primary point of contact for patients, providing exceptional customer service through phone, email, and in-person interactions.
  • Communicate treatment plans, appointment details, and any necessary pre-visit instructions to patients clearly and compassionately.
  • Verify insurance coverage for patients and assist in processing insurance claims.
  • Provide support in explaining billing procedures and financial obligations to patients, addressing any questions or concerns they may have.
  • Ensure accurate and up-to-date patient information by managing the registration process.
  • Maintain electronic health records and other relevant documentation in compliance with privacy and regulatory standards.
  • Assist in general office tasks, including maintaining a tidy and welcoming reception area, managing office supplies, and supporting other administrative functions as needed.
  • Collaborate with staff to create a positive and efficient work environment, contributing to the overall success of the dental practice.
  • Address patient concerns or issues promptly and professionally, working to find satisfactory resolutions.
  • Act as an advocate for patients within the dental practice, ensuring their needs and preferences are communicated and considered in the delivery of care.

REQUIREMENTS:

  • 1+ year Dental industry experience required
  • Must possess an above average phone demeanor.
  • Must be a great listener.
  • Must be reliable and dependable.
  • Must have a passion for helping others.

We offer a competitive compensation package with a robust benefits program that includes the following:

  • Medical Insurance
  • Dental Plan
  • Vision Insurance
  • Employee Assistance Plan
  • Life Insurance
  • Disability Plan
  • Paid Time Off
  • Paid Holiday Pay
  • Retirement Savings Plan with Generous Match
  • Learning Environment
  • Amazing Culture

We Keep People Smiling

Equal Opportunity Employer



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