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Night Patient Access Coordinator

2 months ago

Palm Coast, Florida, United States AdventHealth Palm Coast Full time

Position Overview:

The Consumer Access Specialist plays a crucial role in ensuring patients are effectively registered across various service lines. This position involves verifying eligibility, obtaining necessary pre-certifications and authorizations, and managing financial arrangements, including payment collections.

Benefits and Perks:

  • Comprehensive benefits from the start
  • Paid time off available immediately
  • Support for student loan repayment
  • Opportunities for career advancement
  • Resources for overall wellbeing
  • Mental health support and resources

Commitment to Community:

At AdventHealth, we are dedicated to fostering a sense of belonging within our community. We value the holistic approach to care, emphasizing the importance of uplifting individuals in body, mind, and spirit. Our organization provides an environment where professional growth and spiritual development are encouraged.

Work Schedule:

This is a full-time position with a schedule that includes nights, rotating weekdays, and weekends.

Key Responsibilities:

  • Ensure accurate patient registration for all service lines.
  • Conduct eligibility verification and manage pre-certifications and authorizations.
  • Handle financial arrangements and payment collections.
  • Maintain effective communication with clinical partners to enhance patient experience.
  • Provide PBX (switchboard) coverage as required.

Value to the Team:

  • Collect and manage patient demographic information and insurance details.
  • Foster strong relationships with clinical partners to ensure seamless communication.
  • Deliver prompt service to patients and meet departmental productivity standards.
  • Exhibit flexibility in scheduling to accommodate department needs.
  • Ensure compliance with attendance and punctuality requirements.

Qualifications:

Education and Experience:

High School diploma or GED is required, along with a minimum of one year of customer service experience.

This organization is committed to equal opportunity employment and adheres to all relevant anti-discrimination laws and regulations.