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Patient Transport Coordinator

2 months ago

Palm Bay, Florida, United States EmergeOrtho Full time

About the Role

EmergeOrtho is committed to delivering exceptional, patient-centered care in a dynamic and innovative environment. As an Imaging Support Specialist, you will play a vital role in ensuring the smooth operation of our Radiology Department.

Key Responsibilities

  • Provide exceptional patient care by greeting and escorting patients to and from the Radiology Department, ensuring their safety and comfort throughout the process.
  • Prepare patients for studies by adhering to established safety protocols and guidelines.
  • Conduct thorough patient screenings prior to each study, ensuring accurate and timely completion of necessary procedures.
  • Collaborate with clinical staff to ensure seamless communication and coordination of patient care.
  • Maintain accurate records and ensure compliance with regulatory requirements, including infection control and OSHA mandates.
  • Perform other duties as assigned by the Manager, including schedule changes and travel to office locations as needed.

Requirements and Qualifications

  • Minimum one year of customer service experience in a medical office setting or other fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented setting.
  • Knowledge of practice management and word processing software, with the ability to learn and adapt to new systems.
  • Current CPR certification and ability to maintain compliance with infection control guidelines.
  • Ability to work in a dynamic and fast-paced environment, with a strong focus on patient satisfaction and care.