Current jobs related to Account Coordinator, Collections - Richmond - Mission Lane

  • Account Coordinator Collections

    1 month ago

    Richmond, Virginia, United States Mission Lane Full time

    Job Title: Account Coordinator CollectionsWe are seeking a highly motivated and detail-oriented Account Coordinator to join our Collections team at Mission Lane. As an Account Coordinator, you will play a critical role in helping customers improve their financial health by negotiating payment or settlement plans.About the Role:This is a full-time,...

  • Accounts Receivable Collections Specialist

    1 month ago

    Richmond, Virginia, United States Eagle Fire Inc. Full time

    About UsEagle Fire Inc. is a leading provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. Our expertise caters to commercial, industrial, government, and...

  • Collections Supervisor

    4 weeks ago

    Richmond, Virginia, United States Jobot Full time

    About the RoleWe are seeking an experienced Collections Supervisor to join our team at Jobot. As a Collections Supervisor, you will be responsible for assisting the Collections team with day-to-day workload, ensuring accounts with past due balances are being addressed accordingly, and managing a small accounts receivable portfolio.Key ResponsibilitiesProvide...

  • Collection Specialist

    2 weeks ago

    Richmond, Virginia, United States Truist Inc Full time

    Job SummaryThis role is responsible for following standardized collection and/or recovery procedures for all assigned accounts and making leadership aware of problem accounts that may result in repossession, foreclosure, or charge-off within established time frames.Key ResponsibilitiesMeet performance expectations for collection efforts for assigned accounts...

  • Collections Supervisor

    2 weeks ago

    Richmond, Virginia, United States Jobot Full time

    About the Role:This Collections Supervisor position is a key role within our Credit Department, responsible for managing a small accounts receivable portfolio and providing support to our Collectors in their daily functions. The ideal candidate will have a strong background in accounting and finance, with experience in high-volume collections environments....

  • Account Coordinator

    4 weeks ago

    Richmond, Virginia, United States Aquent Full time

    Account CoordinatorWe are seeking an experienced Account Coordinator to join our team at Aquent. The Account Coordinator plays a crucial role in ensuring seamless communication between clients and internal departments, facilitating efficient and timely support for marketing projects and deliverables.Key Responsibilities:Strengthen client relationships...

  • Account Coordinator

    2 weeks ago

    Richmond, Virginia, United States Aquent Full time

    Account CoordinatorWe are seeking an experienced Account Coordinator to join our team at Aquent. The Account Coordinator will serve as a liaison between clients and internal departments, ensuring efficient, accurate, and timely support for marketing jobs and deliverables.Key Responsibilities:Strengthen client relationships through support of assigned...

  • Account Coordinator

    4 weeks ago

    Richmond, Virginia, United States Aquent Talent Full time

    Account Coordinator Job DescriptionWe are seeking a highly organized and communicative Account Coordinator to support our marketing and advertising team. As a liaison between clients and internal departments, you will play a crucial role in coordinating efficient, accurate, and timely support for marketing jobs and deliverables.Key...

  • Account Coordinator

    1 month ago

    Richmond, United States Aquent Full time

    DescriptionWe are a leading marketing and advertising agency, is seeking an experienced Account Coordinator to join our team. The Account Coordinator is a liaison between clients and internal departments to coordinate efficient, accurate and timely support for marketing jobs and deliverables. The successful candidate will thrive in a high-energy, fast-paced...

  • Collections Manager

    2 weeks ago

    Richmond, Virginia, United States Truist Full time

    As a Collections Manager at Truist, you will lead a team of professionals handling collection and recovery activities. Your primary responsibility will be to train and ensure that assigned teammates follow standardized collection procedures for all assigned accounts.Key Performance Indicators (KPIs) will guide your execution and delivery of critical business...

  • Account Coordinator

    4 weeks ago

    Richmond, Virginia, United States Aquent Full time

    Account Coordinator Job DescriptionWe are seeking a highly organized and communicative Account Coordinator to support our team in delivering exceptional client service and marketing solutions.Key Responsibilities:Act as a liaison between clients and internal departments to ensure seamless project executionSupport client leads and account managers in daily...

  • Account Coordinator

    2 weeks ago

    Richmond, Virginia, United States Aquent Full time

    Account CoordinatorWe are seeking a highly organized and communicative Account Coordinator to join our team at Aquent. As a liaison between clients and internal departments, you will play a crucial role in ensuring efficient, accurate, and timely support for marketing jobs and deliverables.Key Responsibilities:Strengthen client relationships through...

  • Account Coordinator

    4 weeks ago

    Richmond, Virginia, United States Aquent Full time

    Job OverviewWe are seeking a highly organized and communicative Account Coordinator to support our marketing and advertising team. The ideal candidate will possess exceptional organizational and communication skills, a positive attitude, and a sincere interest in our clients' businesses.Key Responsibilities:Strengthen client relationships through effective...

  • Blood Collection Specialist

    1 month ago

    Richmond, Virginia, United States American Red Cross Full time

    About the RoleWe are seeking a skilled and compassionate Blood Collection Staff to join our team at the American Red Cross. As a Blood Collection Staff, you will play a critical role in ensuring the safe and efficient collection of blood donations.Key ResponsibilitiesCollaborate with our team to transport and set up equipment at blood collection sites in...

  • Account Coordinator

    2 weeks ago

    Richmond, Virginia, United States Alliant Insurance Services Full time

    Job Summary: We are seeking a highly skilled Account Coordinator to support our producers and account managers in processing new business, renewing existing business, and day-to-day account services for clients. As an advocate for clients and their employees, you will build positive relationships with carriers and continuously educate yourself on industry...

  • Senior Account Coordinator

    4 weeks ago

    Richmond, Virginia, United States Aquent Full time

    Job Title: Senior Account CoordinatorWe are seeking a highly skilled Senior Account Coordinator to join our team at Aquent. As a Senior Account Coordinator, you will be responsible for providing exceptional client service and support to our clients in the marketing and advertising industry.Key Responsibilities:Strengthen client relationships through support...

  • SR Account Coordinator

    1 month ago

    Richmond, United States Aquent Full time

    We are a leading marketing and advertising agency who is seeking an experienced Account Coordinator to join our team. The Account Coordinator is a liaison between clients and internal departments to coordinate efficient, accurate and timely support for marketing jobs and deliverables. The successful candidate will thrive in a high-energy, fast-paced...

  • SR Account Coordinator

    1 month ago

    Richmond, United States Aquent Full time

    We are a leading marketing and advertising agency who is seeking an experienced Account Coordinator to join our team. The Account Coordinator is a liaison between clients and internal departments to coordinate efficient, accurate and timely support for marketing jobs and deliverables. The successful candidate will thrive in a high-energy, fast-paced...

  • Arts Collections Curator

    3 weeks ago

    Richmond, Virginia, United States Commonwealth of Virginia Full time

    Job Title: Arts Collections CuratorWe are seeking a highly skilled and experienced Arts Collections Curator to join our team at the Virginia Commonwealth University Libraries. The successful candidate will be responsible for developing, promoting, and providing collection stewardship for our arts-related special collections, including over 4,000 pieces of...

  • Curator of Arts Collections

    2 months ago

    Richmond, Virginia, United States Commonwealth of Virginia Full time

    Position OverviewThe Commonwealth of Virginia is seeking a dedicated and knowledgeable Curator of Arts Collections to join our esteemed Libraries. This role is pivotal within the Special Collections and Archives (SCA) department, fostering a collaborative atmosphere. The Curator will be responsible for the stewardship, promotion, and development of...

Account Coordinator, Collections

2 months ago

Richmond, United States Mission Lane Full time
Job DescriptionJob Description

Mission Lane is revolutionizing access to credit to pave a clear way forward for millions of Americans on the path to financial success. By attracting top-tier talent and leveraging cutting-edge technology, we're redefining consumer credit for the better. Sound like a mission you can get behind?

We're looking for self-motivated, confident communicators with sales or negotiation experience to join our Customer Advocacy department as Account Coordinators on the Collections and Recoveries team.

This is a full-time, work-from-home position with a 4 day work week and full benefits. We are currently hiring in AR, AZ, FL, GA, MO, TX, UT, VA and WA.

About you:

You've developed your negotiation skills with 1+ year(s) experience in any professional environment where finding win-win solutions for customers is the number one priority.

We've found that everyone from tenured collections agents, sales reps from any industry, and customer service professionals with retail, restaurant and hospitality backgrounds are well-prepared for success in this key role.

The impact you'll make:

You'll drive forward our mission of enabling financial progress by serving as the voice of Mission Lane, via live customer phone calls in a virtual call center environment.

Day-by-day, you'll speak with customers who have fallen behind on their Mission Lane credit card payments, approach them with dignity and respect, and help them improve their financial health by negotiating payment or settlement plans.

You'll thrive in this role if:

  • You have 1+ year(s) customer service experience, in any industry.
  • You have sales experience and are comfortable negotiating.
  • You're curious, use good judgment, and can quickly process situations to find solutions.
  • You're a great listener and find it easy to connect with others and build rapport.
  • You stay calm during conflict and recover quickly from difficult conversations.
  • You have strong written and verbal communication skills.
  • You're tech-savvy and comfortable learning new software.
  • You're growth-minded, a fast learner, and use constructive feedback to learn and improve.
  • You're adept at handling change and enjoy a fast-paced, dynamic work environment.

Work location:

  • This is a work-from-home position, contingent upon being a resident of AR, AZ, FL, GA, MO, TX, UT, VA or WA. All states are subject to change.
  • A private, quiet, distraction-free, interruption-free work area is required.
  • Fast, reliable internet service with minimum download speed of 80Mbps and upload speed of 8 Mbps is required.

Schedule: Please translate times to your local time zone

  • Training schedule (Paid):
    • Duration: First 3 weeks
    • Hours: Monday-Friday 8:30 AM to 5:00 PM Eastern
  • Work schedule:
    • Structure: 4 days on + 3 days off, each week
    • Shifts: Based on business need at time of hire, you may be offered one or more of the following shift options:
      • Monday - Thursday 12:00 PM to 11:00 PM Eastern
      • Tuesday - Friday 12:00 PM to 11:00 PM Eastern
      • Thursday - Sunday 8:30 AM to 7:30 PM Eastern
      • Saturday - Tuesday 8:30 AM to 7:30 PM Eastern

Compensation & Benefits:

We strive to create an environment that brings out the best in everyone, everyday, and offer comprehensive total rewards packages to support our employees' total well-being. As an Account Coordinator at Mission Lane, your compensation and benefits would include:

  • Hourly Pay: $18.07
  • Monthly Wellness Stipend: $100 to use in any way that helps you thrive
  • Monthly Internet Stipend: $40
  • All IT equipment required for this role provided during your employment
  • 160 Paid Time Off (PTO) hours
  • 6 paid company holidays + 16 hours paid floating holiday time
  • Health, dental and vision benefits, with a 100% company-paid employee option
  • Paid parental leave after 6 months of employment
  • Flexible Spending Account for medical and childcare expenses
  • 401k with company match

This position offers the potential for promotion to Account Manager within your first year of employment. Promotion from Account Coordinator to Account Manager is based on achievement based performance goals.

#LI-DNI

About Mission Lane:

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.

It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.

To date, over three million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.

Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.

Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions.

*****

Mission Lane is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.

Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting peopleops@missionlane.com.

Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Each Laner is responsible for keeping Mission Lane informed of their primary work location within the United States. Changes to a Laner's work location may result in changes to certain benefits based on local policies and requirements. If a Laner desires to move to an approved state within the US, we ask that they notify People Operations at least 30 days prior to moving, so we can ensure appropriate setup takes place.