Service Manager

4 weeks ago


Huntsville, United States Bobcat of Huntsville Full time
Job DescriptionJob Description

Bobcat of Huntsville is an authorized dealer of new and used Bobcat compact construction equipment including skid steers, track loaders, compact excavators, telehandlers, utility vehicles and more. We provide service both in the field and in our facility.


Bobcat of Huntsville is seeking a skilled and experienced Service Manager to join our team. The Service Manager will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, and maximizing efficiency and profitability. The ideal candidate will have strong leadership skills, a customer-focused mindset, and a proven track record in managing service teams.

Responsibilities

  • Handle the daily operation of the Service Department.
  • Maintain an adequate and appropriate staff of qualified, trained, and customer-facing service technicians.
  • Conduct regular (not less than monthly) meetings to compare performance with standards and goals; conduct annual performance reviews.
  • Implement competitive compensation and incentive programs for all service job functions.
  • Provide quality service in a timely manner for both customer and company equipment that results in an efficient, profitable, and organized department.
  • Determine repair methodologies and job flows to improve the effectiveness, the efficiency, and customer happiness.
  • Establish and maintain customer contacts to ensure a good working relationship with customers and promote customer service work.
  • Responsible for all warranty service to insure fair and equitable treatment of the customer and the company. Optimize warranty reimbursement from vendors.
  • Develop and schedule sales and expense budgets in cooperation with the Shop Foreperson and Branch Manager.
  • Capital expenditures will be forecast in order to maintain the various departments and assist in their improvement.
  • Develop/maintain all service efficiency and management reports and reporting methods.
  • Responsible for the condition of the shop including keeping the shop equipment (including vehicles) in good repair and maintaining proper housekeeping.
  • Align with all governmental rules and regulations (OHSA, EPA).

Qualifications

  • 3-5 years management experience preferred.
  • Prior experience as a field or service technician preferred.
  • A team orientation with a strong sense of commitment to the customer and service team.
  • Personable, problem solver, a leader, ethical, intelligent and able to function calmly in stressful situations.
  • Ability to develop and maintain relationships with customers, suppliers, other department personnel, peers and management.

Benefits

  • Health, Vision, and Dental Insurance
  • Boot and Safety Glasses Reimbursement
  • Christmas Savings Program
  • Paid Vacation and Flex Time
  • Matching 401K Plan
  • Profit Sharing and Bonus Program
  • Short and Long-term Disability
  • Company Paid Life Insurance
  • Critical Care and Accident Insurance
  • Employee Assistance Program
  • Paid Training
  • Many opportunities for advancement (We prefer to promote from within)
  • Family friendly company

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



  • Huntsville, Alabama, United States Summit Food Service Full time

    Position Title: Culinary Service Associate Job Reference Number: 18531Employment Type: Full-Time, Onsite Sector: Corrections Brand: Summit Location: Alabama (US-AL)Overview: We are seeking a dedicated culinary service associate to join our corrections team in Huntsville, AL. In this role, you will engage in a variety of tasks, acquire new skills, and...

  • Service Manager

    3 weeks ago


    Huntsville, United States RIDENOW POWERSPORTS Full time

    Job DescriptionJob DescriptionAt RideNow Powersports, our success depends on providing the best customer service in the industry! If you have a passion for powersports, love providing an unparalleled experience to guests, and are wanting to make a valuable contribution in an exciting and growing company, ReadOn!RideNow Powersports Huntsville is a subsidiary...

  • Service Manager

    3 months ago


    Huntsville, United States RIDENOW POWERSPORTS Full time

    Job DescriptionJob DescriptionAt RideNow Powersports, our success depends on providing the best customer service in the industry! If you have a passion for powersports, love providing an unparalleled experience to guests, and are wanting to make a valuable contribution in an exciting and growing company, ReadOn!RideNow Powersports Huntsville is a subsidiary...


  • Huntsville, United States Midas Auto Service - JC Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompany partiesCompetitive salaryDental insuranceDonation matchingFlexible scheduleFree uniformsHealth insuranceOpportunity for advancementPaid time offParental leaveProfit sharingRelocation bonusSigning bonusTraining & developmentTuition assistanceVision insurance At Midas we are...


  • Huntsville, Alabama, United States Bobcat of Huntsville Full time

    Job OverviewBobcat of Huntsville is a recognized dealer of both new and pre-owned Bobcat compact construction machinery, including skid steers, track loaders, compact excavators, telehandlers, and utility vehicles. We offer service both on-site and at our facility.We are in search of a qualified and experienced Service Manager to oversee the daily functions...


  • Huntsville, Alabama, United States Bobcat of Huntsville Full time

    Job OverviewBobcat of Huntsville is a recognized dealer of both new and pre-owned Bobcat compact construction machinery, which includes skid steers, track loaders, compact excavators, telehandlers, utility vehicles, and more. We deliver service both on-site and at our facility.We are in search of a qualified and experienced Service Operations Manager to...


  • Huntsville, Alabama, United States Bobcat of Huntsville Full time

    Job OverviewBobcat of Huntsville is a recognized dealer of both new and pre-owned Bobcat compact construction machinery, including skid steers, track loaders, compact excavators, telehandlers, and utility vehicles. We deliver service both on-site and at our facility.We are in search of a qualified and experienced Service Manager to oversee the daily...


  • Huntsville, Alabama, United States American Health Partners Full time

    Position OverviewBenefits Include:Annual performance-based salary adjustments401k retirement savings plan with employer matchingComprehensive medical, dental, and vision coverageCompany-paid basic life insurance valued at $50,000Generous paid time off policyDiscounted meals for employeesOnShift Wallet for quicker access to earned wagesAccess to Leaders...


  • Huntsville, Alabama, United States American Health Partners Full time

    POSITION OVERVIEW:The Nutritional Services Manager is responsible for delivering comprehensive nutrition services to patients. This role ensures that high-quality food service is consistently provided and prepared in compliance with relevant state and federal regulations, as well as facility policies and procedures, under the guidance of the Administrator,...


  • Huntsville, Alabama, United States Jobot Full time

    REMOTE Opportunity with a Leading CPA FirmAbout Us:We are a distinguished mid-sized public accounting firm known for our commitment to our team and exceptional workplace culture. Recognized multiple times for our training excellence, we pride ourselves on being a top choice for professionals in the industry.Why Join Our Team?Flexible remote work...


  • Huntsville, Alabama, United States Technology Service Corporation (TSC) Full time

    Technology Service Corporation (TSC) is on the lookout for a skilled Senior Integrated Product Team Manager with a strong background in directing technical teams focused on RF sensor innovation for advanced weaponry or electronic warfare applications.Oversee the design, development, testing, and transition of RF sensor solutions into production.Evaluate...


  • Huntsville, Alabama, United States Rocket Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Food Service Operations Manager to join our team at the U.S. Space & Rocket Center. As a key member of our culinary department, you will be responsible for overseeing the daily operations of our food service facilities, ensuring exceptional customer service, and maintaining high standards of food...


  • Huntsville, United States The Westin Huntsville Full time

    DescriptionESSENTIAL JOB FUNCTIONS: Implement company programs and supervise the daily operations of the Front Desk to comply with SOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. Respond to guest’s special requests, needs, problems, issues and concerns and...

  • Account Manager

    1 week ago


    Huntsville, United States Redstone Federal Credit Union Full time

    Job Description Summary Account Manager at Redstone Insurance Services will create long-term, trusting relationships with our clients and be at the frontline for new business growth and client retention. Being sales and results oriented with an equal focus on providing extraordinary customer care to each and every client. Interact with producers and...

  • Account Manager

    1 month ago


    Huntsville, United States Redstone Federal Credit Union Full time

    Job Description Summary Account Manager at Redstone Insurance Services will create long-term, trusting relationships with our clients and be at the frontline for new business growth and client retention. Being sales and results oriented with an equal focus on providing extraordinary customer care to each and every client. Interact...


  • Huntsville, United States Allegro Home Delivery Full time $60,000 - $65,000

    Job DescriptionJob DescriptionField Services ManagerAllegro Home Delivery is a fast-growing company beginning to disrupt the last mile home delivery market. We are currently looking for a Field Services Manager, out of the Huntsville, Alabama area who thrives in a fast-paced environment and excels at supervising, directing, and guiding warehouse employees,...


  • Huntsville, United States SSP Innovations Full time

    Job DescriptionJob DescriptionThe Implementation Manager is responsible for being the First Point of Escalation for clients and internal partners during product implementation as well as managing the people, processes and performance of the department. This role will be responsible for supporting the Executive Director of System Implementation with financial...


  • Huntsville, Alabama, United States Sprint Mart Full time

    Key Responsibilities... Guide and mentor Team Leaders to improve their technical expertise and leadership capabilities.Recognize and cultivate the potential and performance of food service operations within stores.Ensure a safe and hygienic food service environment for both employees and customers.Stay informed about industry trends and utilize this...


  • Huntsville, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full service restaurant management position in Huntsville, ALAs a...


  • Huntsville, United States HHB Restaurant Recruiting Full time

    Job DescriptionJob DescriptionAre you a hardworking, service-minded leader with a real passion for the hospitality industry?Are you looking to take a step towards building your restaurant manager career, instead of just working a job?We need extraordinary leaders like you to apply for this full-service restaurant management position in Huntsville, ALAs a...