Current jobs related to Customer Experience Champion - Alcoa - Harper Auto Wash

  • Customer Experience Champion

    4 months ago

    Alcoa, United States Harper Auto Wash Full time

    Job Summary Car Wash Associates are the face of Harper Auto Wash and play a crucial role in creating great customer experiences. Success requires a genuine passion for customer service, cheerfulness, and authenticity. Harper Auto Wash is not only recruiting "car cleaners", instead, Harper Auto Wash is building an enthusiastic, high-energy, customer...

  • Customer Experience Ambassador

    7 days ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    {"title": "Customer Experience Champion", "description": "Job SummaryAt Harper Auto Wash, we're not just looking for car cleaners - we're building a team of enthusiastic, high-energy customer experience champions. If you're passionate about delivering exceptional service and creating memorable experiences for our customers, we want to hear from...

  • Customer Experience Ambassador

    2 weeks ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Champion at Harper Auto Wash.Key ResponsibilitiesDeliver Exceptional Customer Service: Provide a warm and genuine smile to every customer, greet members by name, and demonstrate a positive attitude to ensure a great experience.Interior...

  • Customer Experience Specialist

    3 days ago

    Alcoa, Tennessee, United States Cirrus Design Corporation Full time

    Job Title: Customer Experience AdvisorJob Summary:This Customer Experience Advisor will play a critical role in supporting retail operations at Cirrus Design Corporation's flagship location in Knoxville, Tennessee. The successful candidate will be responsible for delivering exceptional customer experiences, building lifelong relationships, and driving...

  • Customer Experience Coach

    2 weeks ago

    Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Job SummaryThe Cirrus Experience Learning and Development team is seeking an experienced training facilitator to play a key role in expanding our world-class customer engagement curricula. This individual will implement educational experiences with internal Cirrus employees and the Cirrus Authorized Network to support their engagement in maintaining the...

  • Customer Experience Coach

    2 weeks ago

    Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Job Summary Cirrus Aircraft is seeking an experienced training facilitator to join our Experience Learning and Development team. As a key member of our team, you will be responsible for implementing educational experiences that support the Cirrus customer experience standardization and training within Cirrus and across the Cirrus Authorized...

  • Customer Experience Coach

    3 days ago

    Alcoa, Tennessee, United States Cirrus Design Corporation Full time

    Job Title: Customer Experience TrainerJob Summary:The Cirrus Experience Learning and Development team is seeking an experienced training facilitator to join our team. As a Customer Experience Trainer, you will play a crucial role in implementing educational experiences that support the Cirrus experience standardization and training within Cirrus and across...

  • Customer Experience Trainer

    4 weeks ago

    Alcoa, United States Cirrus Aircraft Full time

    Job Summary The Cirrus Experience Learning and Development team is looking for an experienced training facilitator who will be an essential part of the expansion of our world-class customer engagement curricula. The person in this role will implement educational experiences with both internal Cirrus employees and externally, across the Cirrus Authorized...

  • Customer Experience Trainer

    2 weeks ago

    Alcoa, United States Cirrus Aircraft Full time

    Job Summary The Cirrus Experience Learning and Development team is looking for an experienced training facilitator who will be an essential part of the expansion of our world-class customer engagement curricula. The person in this role will implement educational experiences with both internal Cirrus employees and externally, across the Cirrus Authorized...

  • Customer Experience Trainer

    2 months ago

    Alcoa, United States Cirrus Aircraft Full time

    Job SummaryThe Cirrus Experience Learning and Development team is looking for an experienced training facilitator who will be an essential part of the expansion of our world-class customer engagement curricula. The person in this role will implement educational experiences with both internal Cirrus employees and externally, across the Cirrus Authorized...

  • Customer Experience Trainer

    3 months ago

    Alcoa, United States Cirrus Design Corporation Full time

    Job DescriptionJob DescriptionJob SummaryThe Cirrus Experience Learning and Development team is looking for an experienced training facilitator who will be an essential part of the expansion of our world-class customer engagement curricula. The person in this role will implement educational experiences with both internal Cirrus employees and externally,...

  • Customer Experience Advisor

    1 month ago

    Alcoa, United States Cirrus Design Corporation Full time

    Job DescriptionJob DescriptionJob SummaryThis Customer Experience Advisor supporting retail operations is based at the Cirrus Store’s flagship location in Knoxville, Tennessee. From this vantage point, they are responsible for owning and improving the customer experience for Cirrus aircraft owners and pilots resulting in lifelong relationships, a robust...

  • IT Project Manager

    4 weeks ago

    Alcoa, United States Cirrus Aircraft Full time

    Description Job Summary The IT Project Manager is responsible for leading and facilitating cross functional teams, ensuring alignment with standard project and Agile/Scrum practices, and owning project execution of initiatives in support the IT strategic roadmap,. The Project Manager works with a Product Manager and other business stakeholders to determine...

  • IT Project Manager

    4 weeks ago

    Alcoa, United States Cirrus Aircraft Full time

    Job Summary The IT Project Manager is responsible for leading and facilitating cross functional teams, ensuring alignment with standard project and Agile/Scrum practices, and owning project execution of initiatives in support the IT strategic roadmap,.The Project Manager works with a Product Manager and other business stakeholders to determine scope and...

  • IT Project Manager

    3 months ago

    Alcoa, United States Cirrus Design Corporation Full time

    Job DescriptionJob DescriptionJob SummaryThe IT Project Manager is responsible for leading and facilitating cross functional teams, ensuring alignment with standard project and Agile/Scrum practices, and owning project execution of initiatives in support the IT strategic roadmap,. The Project Manager works with a Product Manager and other business...

  • Delivery Experience Advisor

    1 week ago

    Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Job SummaryThe Associate Delivery Experience Advisor plays a vital role in ensuring customer satisfaction for Cirrus Aircraft customers from the initial order to delivery and beyond. This position assists the Delivery Experience Account Managers in all aspects of the pre-delivery and delivery process, guaranteeing a seamless and positive experience for our...

  • Delivery Experience Coordinator

    3 weeks ago

    Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Job SummaryThe Customer Satisfaction Specialist will be responsible for ensuring that all Cirrus customers have a positive experience from the moment they place an order to the delivery of their aircraft and beyond. This role will work closely with the Delivery Experience Account Managers to ensure that all aspects of the pre-delivery and delivery process...

  • Associate Delivery Experience Advisor

    3 weeks ago

    Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Job SummaryThe Associate Delivery Experience Advisor will play a critical role in ensuring customer satisfaction from the initial aircraft order to delivery and beyond. This position will work closely with the Delivery Experience Account Managers to deliver exceptional customer experiences.Duties and ResponsibilitiesDevelop and maintain strong relationships...

  • Associate Delivery Experience Advisor

    3 months ago

    Alcoa, United States Cirrus Aircraft Full time

    Job Summary   Responsible for ensuring customer satisfaction to all Cirrus customers from the date the aircraft order is received through the delivery of their aircraft and beyond. The Associate Delivery Experience Advisor will assist the Delivery Experience Account Managers with all aspects of the pre-delivery and delivery process. Duties and...

  • Director of Learning Experience

    4 days ago

    Alcoa, Tennessee, United States Cirrus Design Corporation Full time

    Job Title: Director, Cirrus Svc TrngJob SummaryThe Director of Learning Experience will lead the development and implementation of world-class training programs for Cirrus pilots and maintenance technicians. This role is responsible for creating engaging and effective learning experiences that equip our team members with the knowledge, skills, and...

Customer Experience Champion

4 months ago

Alcoa, United States Harper Auto Wash Full time
Job DescriptionJob DescriptionJob Summary Car Wash Associates are the face of Harper Auto Wash and play a crucial role in creating great customer experiences. Success requires a genuine passion for customer service, cheerfulness, and authenticity. Harper Auto Wash is not only recruiting “car cleaners”, instead, Harper Auto Wash is building an enthusiastic, high-energy, customer experience obsessed team. This team also happens to clean cars

If creating consistently incredible customer experiences day in and day out at a modern car wash facility intrigues you, please apply We are a growing company with a variety of exciting career paths

This position is located at the Alcoa Harper Auto Wash.  All work is performed inside in a climate controlled environment.

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) Plan
  • Short & Long Term Disability
  • Employer Paid Life Insurance
  • Paid Holidays
  • Paid Vacation
  • Paid Sick Time
  • Paid Birthdays
  • Paid Training
  • Opportunities for Advancement
  • Closed Sundays
  • Healthy Work/Life Balance
Responsibilities
  • Customer service, attentiveness, cheerfulness, and authenticity are non-negotiables and critical to success in this role
  • Greet each Wash customer with a warm, genuine smile, and cheerfully greet members by name when they visit the interior cleaning tunnel
  • Demonstrate a positive, can-do attitude and a willingness to go above and beyond for customers
  • Safely direct customers into the wash tunnel, while adhering to process and protocol
  • Perform interior cleaning services, including vacuuming and window cleaning, with careful attention to detail
  • Continuously monitor the quality of work and identify any issues or damage, promptly reporting them to the supervising manager
  • Collaborate effectively with team members to maintain an efficient, smooth-running operation
  • Adhere to all safety protocols and maintain a clean, organized work environment
  • Other duties as assigned to enhance the overall customer experience
Qualifications
  • Exceptional customer service skills and a naturally friendly, outgoing personality
  • Ability to work quickly and efficiently in a fast-paced environment
  • Strong attention to detail and a commitment to delivering high-quality work
  • Excellent communication skills and the ability to interact professionally with customers
  • Valid driver's license
About Us: The Harper name has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville.  Since then, Harper has expanded to seven dealerships, thirteen franchises, and one certified collision center each catering to a different type of driver but providing the same level of excellence in sales and service. The Harper family of dealerships has always made customer satisfaction its primary objective.  This is evidenced by our top-notch staff, beautiful state-of-the-art facilities and multiple awards for both sales and service.   Harper...Where the drive is always world class. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.