Current jobs related to Customer Experience Coach - Alcoa, Tennessee - Cirrus Design Corporation

  • Customer Experience Ambassador

    2 months ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    {"title": "Customer Experience Champion", "description": "Job SummaryAt Harper Auto Wash, we're not just looking for car cleaners - we're building a team of enthusiastic, high-energy customer experience champions. If you're passionate about delivering exceptional service and creating memorable experiences for our customers, we want to hear from...

  • Customer Experience Ambassador

    4 weeks ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    Job SummaryAt Harper Auto Wash, we're not just looking for car cleaners - we're building a team of enthusiastic, high-energy customer experience enthusiasts who happen to clean cars. If you're passionate about delivering exceptional customer service and creating memorable experiences, we want to hear from you.This role is located at our Alcoa Harper Auto...

  • Customer Experience Ambassador

    2 months ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Champion at Harper Auto Wash.Key ResponsibilitiesDeliver Exceptional Customer Service: Provide a warm and genuine smile to every customer, greet members by name, and demonstrate a positive attitude to ensure a great experience.Interior...

  • Customer Experience Specialist

    4 weeks ago

    Alcoa, Tennessee, United States Cirrus Design Corporation Full time

    Job Title: Customer Experience AdvisorJob Summary:This Customer Experience Advisor will play a critical role in supporting retail operations at the Cirrus Store's flagship location in Knoxville, Tennessee. The ideal candidate will be responsible for owning and improving the customer experience for Cirrus aircraft owners and pilots, resulting in lifelong...

  • Customer Experience Ambassador

    1 month ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    Job SummaryAt Harper Auto Wash, we're building a team of enthusiastic and high-energy individuals who are passionate about delivering exceptional customer experiences. As a Car Wash Associate, you'll play a crucial role in creating memorable interactions with our customers, ensuring their satisfaction, and driving our business forward.ResponsibilitiesProvide...

  • Customer Experience Ambassador

    3 weeks ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    Job OverviewAt Harper Auto Wash, we're building a team of enthusiastic and high-energy customer experience enthusiasts who share our passion for delivering exceptional service. As a Car Wash Experience Specialist, you'll play a crucial role in creating unforgettable experiences for our customers.Key ResponsibilitiesProvide top-notch customer service,...

  • Customer Experience Ambassador

    2 weeks ago

    Alcoa, Tennessee, United States Nothing Bundt Cakes Full time

    Sweeten Up the Guest ExperienceAt Nothing Bundt Cakes, we're looking for a talented Celebration Coordinator to help our guests create unforgettable moments. As a key member of our team, you'll play a crucial role in making every visit to our bakery a special occasion.Help guests choose the perfect cake for their celebrationProvide exceptional customer...

  • Delivery Experience Advisor

    4 weeks ago

    Alcoa, Tennessee, United States Cirrus Design Corporation Full time

    Job DescriptionCirrus Design Corporation is seeking a highly skilled Delivery Experience Advisor to join our team. As a key member of our delivery team, you will be responsible for ensuring customer satisfaction from the date the aircraft order is received through the delivery of their aircraft and beyond.Key Responsibilities:Assist the Delivery Experience...

  • Delivery Experience Advisor

    1 month ago

    Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Job SummaryThe Associate Delivery Experience Advisor plays a vital role in ensuring customer satisfaction for Cirrus Aircraft customers from the initial order to delivery and beyond. This position assists the Delivery Experience Account Managers in all aspects of the pre-delivery and delivery process, guaranteeing a seamless and positive experience for our...

  • Delivery Experience Advisor

    3 weeks ago

    Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Job SummaryThe Customer Satisfaction Specialist will be responsible for ensuring a positive experience for all Cirrus customers from the date the aircraft order is received through delivery and beyond. This role will assist the Delivery Experience Account Managers with all aspects of the pre-delivery and delivery process.Duties and ResponsibilitiesEnsure...

  • Customer Service Representative

    3 weeks ago

    Alcoa, Tennessee, United States Paradies Lagardère Full time

    Job DescriptionAt Paradies Lagardère, we are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide First Class Service to our customers at all...

  • Customer Service Representative

    2 weeks ago

    Alcoa, Tennessee, United States Paradies Lagardère Full time

    Customer Service RepresentativeAt Paradies Lagardère, we are seeking a Customer Service Representative to join our team. This role is responsible for providing exceptional customer service in a fast-paced retail environment. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a team-oriented...

  • Customer Service Representative

    3 weeks ago

    Alcoa, Tennessee, United States Michaels Full time

    Michaels is seeking a Customer Service Representative to join our team in Knoxville, TN. As a key member of our store team, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience. Your duties will include:* Providing a fast and friendly checkout experience*...

  • Customer Service Representative

    4 weeks ago

    Alcoa, Tennessee, United States Miriam Keller - State Farm Agent Full time

    Job Title: Receptionist - State Farm Agent Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and supporting the growth of our insurance...

  • Customer Service Advocate

    3 months ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    Position Overview At Harper Auto Wash, our Car Wash Associates serve as the welcoming face of our establishment, playing a vital role in delivering exceptional customer interactions. This position requires a sincere enthusiasm for customer service, a positive demeanor, and genuine authenticity. We are not merely seeking 'car cleaners'; instead, we are...

  • Customer Service Ambassador

    3 weeks ago

    Alcoa, Tennessee, United States Signature Aviation Full time

    Key Responsibilities:As a Customer Service Representative at Signature Aviation, you will be responsible for delivering exceptional customer service to our clients. This includes providing timely and accurate information, resolving customer complaints, and ensuring a positive experience for all customers.Key Skills:Excellent communication and interpersonal...

  • Customer Service Advocate

    3 months ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    Position Overview At Harper Auto Wash, our Car Wash Associates serve as the primary point of contact for our customers, playing a vital role in delivering exceptional service. This position requires a sincere enthusiasm for customer interaction, a positive demeanor, and genuine authenticity. We are not merely seeking individuals to clean vehicles; we are...

  • Customer Service Advocate

    3 months ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    Position Overview At Harper Auto Wash, our Car Wash Associates are essential in delivering exceptional customer interactions. This role demands a sincere enthusiasm for customer service, a cheerful demeanor, and genuine authenticity. We are not merely hiring 'car cleaners'; we are assembling a vibrant, high-energy team that is passionate about enhancing...

  • Customer Service Advocate

    3 months ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    Position Overview At Harper Auto Wash, our Car Wash Associates serve as the essential link between our brand and our valued customers, playing a vital role in delivering exceptional customer service. To thrive in this position, one must possess a true enthusiasm for customer interaction, a positive demeanor, and a genuine approach to service. We are not...

  • Customer Service Representative

    4 weeks ago

    Alcoa, Tennessee, United States Metropolitan Knoxville Airport Authority Full time

    Job Title: Customer Service RepresentativeJoin the Metropolitan Knoxville Airport Authority team as a Customer Service Representative!We are seeking a highly motivated and customer-focused individual to provide exceptional service to airport tenants and passengers. As a Customer Service Representative, you will be responsible for assisting with customer...

Customer Experience Coach

2 months ago

Alcoa, Tennessee, United States Cirrus Design Corporation Full time
Job Title: Customer Experience Trainer

Job Summary:

The Cirrus Experience Learning and Development team is seeking an experienced training facilitator to join our team. As a Customer Experience Trainer, you will play a crucial role in implementing educational experiences that support the Cirrus experience standardization and training within Cirrus and across the Cirrus Authorized network.

Key Responsibilities:

  • Support the development and delivery of educational programs via classroom, webinar, or other virtual environments.
  • Collaborate with the Cirrus Experience Manager, Learning and Development, and other business partners to identify requirements for learning content development.
  • Conduct measurements of learning initiatives, programs, and materials, and recommend improvements to increase learning engagement and retention.
  • Assist in the creation of instructional videos, webinars, and presentations for HR-related initiatives.
  • Travel up to 50% of the time, including international travel, and drive a company vehicle up to 5% of the time.

Requirements:

  • Bachelor's degree in business, hospitality management, education, human resources, or a related field.
  • 5+ years of experience in presenting, facilitating, and leading training, preferably in a luxury brand setting.
  • Ability to demonstrate sound judgment and proven creativity in education.
  • Proven knowledge of traditional and modern learning techniques, digital learning media, and MS Office Suite.
  • Ability to effectively manage stress and competing work demands.

Competencies:

  • Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Drives Results: Consistently achieves results, even under tough circumstances.
  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
  • Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications.
  • Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.
  • Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.

About Cirrus:

Cirrus is dedicated to a drug-free work environment and promotes equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information, or any other characteristic protected by applicable law.