Customer Experience Ambassador

2 months ago


Alcoa, Tennessee, United States Harper Auto Wash Full time
{"title": "Customer Experience Champion", "description": "Job Summary

At Harper Auto Wash, we're not just looking for car cleaners - we're building a team of enthusiastic, high-energy customer experience champions. If you're passionate about delivering exceptional service and creating memorable experiences for our customers, we want to hear from you

Responsibilities
  • Provide top-notch customer service, ensuring every interaction is warm, genuine, and attentive.
  • Greet each customer with a smile and cheerfully acknowledge regulars by name.
  • Demonstrate a positive, can-do attitude and a willingness to go above and beyond for our customers.
  • Safely direct customers into the wash tunnel, adhering to process and protocol.
  • Perform interior cleaning services with attention to detail, ensuring a sparkling clean finish.
  • Monitor quality and report any issues or damage to the supervising manager.
  • Collaborate with team members to maintain a smooth, efficient operation.
  • Adhere to all safety protocols and maintain a clean, organized work environment.
Qualifications
  • Exceptional customer service skills and a naturally friendly, outgoing personality.
  • Ability to work quickly and efficiently in a fast-paced environment.
  • Strong attention to detail and a commitment to delivering high-quality work.
  • Excellent communication skills and the ability to interact professionally with customers.
About Us

At Harper Auto Wash, we're committed to delivering world-class service and creating a memorable experience for every customer. We're an equal opportunity employer and welcome applicants from diverse backgrounds.

", "lang_code": "en"}

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