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Director of Learning Experience

2 months ago

Alcoa, Tennessee, United States Cirrus Design Corporation Full time
Job Title: Director, Cirrus Svc TrngJob Summary

The Director of Learning Experience will lead the development and implementation of world-class training programs for Cirrus pilots and maintenance technicians. This role is responsible for creating engaging and effective learning experiences that equip our team members with the knowledge, skills, and decision-making capabilities to achieve a best-in-class safety record.

Key Responsibilities
  • Develop and deploy industry-leading learning experiences that equip Cirrus technicians with the knowledge and skills to perform their jobs at optimal levels.
  • Lead, mentor, and coach team members to achieve department goals and objectives.
  • Drive and leverage learning technologies to provide the most engaging and impactful learning experience.
  • Plan and manage training development projects to deliver results within cost, timeline, and quality expectations.
  • Adapt, develop, and certify training programs for the markets served and future markets.
  • Provide vision and influence to shape and achieve Cirrus' strategic priority focus on expanding Cirrus' training solutions.
  • Develop collaborative and highly functional relationships with adjacent teams and leaders to achieve common objectives aligned with company-level goals.
Requirements
  • Master's degree in instructional design, adult education, aviation management, or business administration.
  • Minimum two years' experience directing aviation-related training development.
  • Minimum five years' experience developing training content.
  • Minimum five years' experience leading a team with direct reports.
  • Minimum five years' experience developing and performing to project plans and budgets.
Competencies
  • Drives Results: Consistently achieves results, even under tough circumstances.
  • Ensures Accountability: Holds self and others accountable to meet commitments.
  • Cultivates Innovation: Creates new and better ways for the organization to be successful.
  • Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
  • Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
  • Organizational Savvy: Maneuvers comfortably through complex policy, process, and people-related organizational dynamics.
  • Ensures Exceptional Customer Service: Energizes the Cirrus Service Essentials, strives to improve service performance, anticipates guests' needs, and responds promptly.