Customer Experience Champion

7 months ago

Alcoa, United States Harper Auto Wash Full time
Job Summary

Car Wash Associates are the face of Harper Auto Wash and play a crucial role in creating great customer experiences. Success requires a genuine passion for customer service, cheerfulness, and authenticity. Harper Auto Wash is not only recruiting "car cleaners", instead, Harper Auto Wash is building an enthusiastic, high-energy, customer experience obsessed team. This team also happens to clean cars

If creating consistently incredible customer experiences day in and day out at a modern car wash facility intrigues you, please apply We are a growing company with a variety of exciting career paths

This position is located at the Alcoa Harper Auto Wash. All work is performed inside in a climate controlled environment.

Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) Plan
  • Short & Long Term Disability
  • Employer Paid Life Insurance
  • Paid Holidays
  • Paid Vacation
  • Paid Sick Time
  • Paid Birthdays
  • Paid Training
  • Opportunities for Advancement
  • Closed Sundays
  • Healthy Work/Life Balance
Responsibilities
  • Customer service, attentiveness, cheerfulness, and authenticity are non-negotiables and critical to success in this role
  • Greet each Wash customer with a warm, genuine smile, and cheerfully greet members by name when they visit the interior cleaning tunnel
  • Demonstrate a positive, can-do attitude and a willingness to go above and beyond for customers
  • Safely direct customers into the wash tunnel, while adhering to process and protocol
  • Perform interior cleaning services, including vacuuming and window cleaning, with careful attention to detail
  • Continuously monitor the quality of work and identify any issues or damage, promptly reporting them to the supervising manager
  • Collaborate effectively with team members to maintain an efficient, smooth-running operation
  • Adhere to all safety protocols and maintain a clean, organized work environment
  • Other duties as assigned to enhance the overall customer experience
Qualifications
  • Exceptional customer service skills and a naturally friendly, outgoing personality
  • Ability to work quickly and efficiently in a fast-paced environment
  • Strong attention to detail and a commitment to delivering high-quality work
  • Excellent communication skills and the ability to interact professionally with customers
  • Valid driver's license


About Us: The Harper name has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville. Since then, Harper has expanded to seven dealerships, thirteen franchises, and one certified collision center each catering to a different type of driver but providing the same level of excellence in sales and service. The Harper family of dealerships has always made customer satisfaction its primary objective. This is evidenced by our top-notch staff, beautiful state-of-the-art facilities and multiple awards for both sales and service. Harper...Where the drive is always world class.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Customer Experience Representative

    6 days ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    Job Title: Customer Experience ChampionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Champion at Harper Auto Wash. This role requires a genuine passion for delivering exceptional customer service and creating a positive experience for every guest who visits our facility.About the Role:This...

  • Customer Experience Associate

    6 days ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Champion at Harper Auto Wash. Located in Alcoa, this role offers a unique opportunity to deliver exceptional service experiences that drive customer loyalty.Job Summary:This is an exciting opportunity for a results-driven professional to provide...

  • Customer Experience Coordinator

    7 days ago

    Alcoa, Tennessee, United States Cirrus Design Corporation Full time

    Job Title: Customer Experience CoordinatorEstimated Salary: $65,000 - $85,000 per yearAbout Cirrus Design CorporationCirrus Design Corporation is a leading manufacturer of high-performance aircraft. We are committed to delivering exceptional customer experiences and seeking a highly skilled Customer Experience Coordinator to join our team.Job Description:The...

  • Customer Experience Specialist

    6 days ago

    Alcoa, Tennessee, United States Cirrus Design Corporation Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Cirrus Design Corporation. This role will be responsible for ensuring customer satisfaction throughout the delivery process, from aircraft order receipt to post-delivery support.

  • Customer Service Representative: Taco Bell Associate

    4 weeks ago

    Alcoa, Tennessee, United States Taco Bell Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Champion at Taco Bell. As a key member of our crew, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our restaurant.

  • Customer Experience Representative

    5 days ago

    Alcoa, Tennessee, United States Office Depot Full time

    What We OfferWe offer a competitive salary range of $9.78/hour - $13.82/hour, plus a comprehensive benefits package, including a 401(k), health insurance, and paid time off. As a part-time sales associate, you will have the opportunity to work in a dynamic and fast-paced environment, interact with customers, and contribute to the growth and success of our...

  • Customer Experience Representative

    4 weeks ago

    Alcoa, Tennessee, United States Massage Envy Full time

    Overview:At Massage Envy Hamilton Crossing, we're passionate about helping others achieve their wellness goals. As a Customer Experience Representative, you'll play a vital role in delivering exceptional service to our clients, ensuring they feel valued and understood.Key Responsibilities:Provide outstanding customer service, addressing client needs and...

  • Automotive Experience Specialist

    5 days ago

    Alcoa, Tennessee, United States Harper Auto Wash Full time

    About the RoleThe successful candidate will be responsible for ensuring every customer's vehicle receives a pristine interior cleaning experience. They will greet each customer with a warm smile, direct them into the wash tunnel safely, and perform interior cleaning services with meticulous attention to detail.In addition to these responsibilities, the...

  • Aircraft Retail Experience Specialist

    6 days ago

    Alcoa, Tennessee, United States Cirrus Aircraft Full time

    Sales and Customer Service OpportunityCirrus Aircraft is seeking a skilled and enthusiastic individual to join our sales team as a Retail Intern in Knoxville, Tennessee. As a key member of our team, you will be responsible for providing exceptional customer service, supporting sales efforts, and ensuring a seamless shopping experience for our customers.This...

  • Guest Experience Ambassador

    6 days ago

    Alcoa, Tennessee, United States Holiday Inn Express and Suites Alcoa Full time

    Career OpportunityWe're looking for a Guest Experience Ambassador to help us exceed guest expectations and foster a culture of exceptional service within our hotel. As a key member of our front desk team, you'll play a vital role in creating memorable experiences for our guests and driving business growth through positive reviews and referrals.Key...

  • Dining Experience Coordinator

    2 weeks ago

    Alcoa, Tennessee, United States Hot Rods 50s Diner Inc Full time

    Job OverviewWe are seeking a skilled Dining Experience Coordinator to join our team at Hot Rods 50s Diner Inc. In this role, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.ResponsibilitiesWelcome guests with a smile and inform them of the wait time.Seat guests at their tables, taking into...

  • Pilot Flight Instructor

    1 week ago

    Alcoa, Tennessee, United States Cirrus Design Corporation Full time

    Flight Instructor OpportunityCirrus Design Corporation is seeking an experienced Flight Instructor to join our team in Knoxville, Tennessee. As a key member of our team, you will provide exceptional flight training to our customers, adhering to our proprietary course materials and industry-standard safety procedures. This role requires a strong background in...

  • Customer Service Representative

    4 months ago

    Alcoa, United States Advance Financial Full time

    Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service.What You'll Do Assist customers online, in person, and over the phone Welcome customers and work to provide the best customer experience possible Accurately assist customers with loan application to completion Work with...

  • Customer Service Consultant

    3 weeks ago

    Alcoa, United States Caliber Collision Centers Full time

    Service Center Alcoa - Airport Hwy JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting...

  • Customer Service Advisor

    5 days ago

    Alcoa, Tennessee, United States Caliber Collision Centers Full time

    About the RoleWe are seeking a skilled Client Support Specialist to join our team at Caliber Collision Centers. As a key member of our service center, you will be responsible for delivering exceptional customer experiences, ensuring timely and efficient repairs, and providing guidance and assistance to customers and teammates.This is an exciting opportunity...

  • Customer Service Associate

    5 days ago

    Alcoa, Tennessee, United States Wal-Mart Stores , Inc. Full time

    **Job Overview**At Wal-Mart Stores, Inc., we are seeking a highly skilled and motivated Customer Service Associate to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service and ensuring that customers have a positive experience in our store.**Salary Range:** $14.00 - $26.00 per...

  • Customer Service Representative

    1 month ago

    Alcoa, Tennessee, United States Wal-Mart Stores , Inc. Full time

    Job Summary: We are seeking a friendly and helpful Customer Service Representative to join our team at Walmart. As a key member of our store staff, you will be responsible for providing excellent customer service, processing transactions accurately, and maintaining a clean and organized store environment.About the Role: In this role, you will be the face of...

  • Customer Service Representative

    2 weeks ago

    Alcoa, Tennessee, United States Food City Full time

    About Us: Food City is a leading retailer in the grocery industry, committed to providing excellent customer service and a wide selection of products to meet our customers' needs. We offer competitive salaries, comprehensive benefits, and opportunities for career advancement.Job Summary: We are seeking a Customer Service Representative to join our team at...

  • Customer Service Specialist

    5 days ago

    Alcoa, Tennessee, United States Which Wich Superior Sandwiches Full time

    Job Description:As a Cashier at Which Wich Superior Sandwiches, you will play a key role in providing exceptional customer service and ensuring a quick and superior payment experience.About the Role:Taking guest orders and recommending extras such as shakes and cookiesConfirming guest orders and ensuring complete accuracyProviding a quick and efficient...

  • Customer Service Representative

    6 days ago

    Alcoa, Tennessee, United States Holiday Inn Express and Suites Alcoa Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Holiday Inn Express and Suites Alcoa. This is a fantastic opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional guest experiences.