Sales Account Manager

2 months ago

Harrisburg, United States FloorMax USA Full time
Job DescriptionJob DescriptionDescription:

This position is responsible for cultivating new qualified sales leads while effectively maintaining and nurturing relationships with current customers. This role will serve as the primary point of contact for clients, ensuring their needs are met and expectations are exceeded. This role will involve a combination of sales, account management, and customer service duties to drive revenue growth and foster long-term client solutions.


ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

New Business Development:

  • Identify and pursue new sales opportunities within the flooring industry. Assist in generating leads, qualify prospects, and build a strong pipeline of potential clients.
  • Develop and implement effective sales strategies to drive revenue growth and meet or exceed sales targets.
  • Conduct cold calls, meetings, and presentations to pitch company products and services, emphasizing their value propositions.
  • Possess in-depth knowledge of various flooring materials, such as carpet, laminate, tile, and vinyl. Stay updated on industry trends, product advancements, and installation techniques. Provide expert guidance and consultative selling to clients, helping them make informed decisions.
  • Attend industry trade shows, exhibitions, and networking events to expand professional networks and promote company products and services. Develop relationships with architects, designers, contractors, and other industry professionals to generate referrals and business opportunities.

Client Relationship Management:

  • Cultivate and maintain strong, trust-based relationships with existing clients, service as their dedicated point of contact and subject matter expert.
  • Understand their flooring needs, provide product recommendations, and offer solutions to tailor solutions that address specific customer needs.
  • Proactively address any issues or concerns and ensure high levels of customer satisfaction.
  • Proactively communicate with clients to provide updates on projects, address concerns, and gather feedback.

Sales Pipeline Management:

  • Manage the sales pipeline by tracking leads, opportunities, and prospects through the sales cycle.
  • Utilize NetSuite (CRM) to document client interactions, maintain accurate records, and forecast sales projections.
  • Follow up on leads promptly, quality prospects, and prioritize activities to maximize sales effectiveness.
  • Prepare regular sales reports, including sales performance, pipeline updates, and revenue forecasts. Provide insights and recommendations to management for sales growth.

Proposal Development and Negotiation:

  • Prepare proposals, quotes, and contracts in collaboration with the sales team, ensuring accuracy and alignment with client needs.
  • Negotiate terms and conditions of contracts, pricing, and timelines to secure profitable deals while maintaining client satisfaction.
  • Address objections and overcome barriers to close sales opportunities effectively.

Customer Retention and Upselling:

  • Proactivity engages with existing clients to foster loyalty and retention, identifying opportunities for upselling or cross-selling additional products or services.
  • Monitor client satisfaction levels through surveys, feedback sessions, and regular check-ins, taking corrective action as necessary.

Market Analysis and Competitive Intelligence:

  • Stay informed about industry trends, market dynamics, and competitors' activities to identify potential opportunities and threats.
  • Analyze sales data and performance metrics to evaluate effectiveness, identify areas for improvement, and make data-driven decisions.
Requirements:
  • Bachelor's Degree: A Bachelor's degree in Business Administration, Sales, Marketing, or a related field is preferred. This educational background provides candidates with a foundational understanding of business principles and sales strategies.
  • Proven Sales Success: A demonstrated track record of success in sales, particularly within the flooring industry or a related field, is highly desirable. This includes exceeding sales targets, securing new business, and maintaining strong client relationships.
  • B2B/B2C Sales Experience: Experience in both Business-to-Business (B2B) and Business-to-Consumer (B2C) sales environments is valuable. Candidates should showcase their ability to adapt sales techniques to different customer segments and effectively communicate product benefits.
  • Customer Service Mindset: A strong customer service mindset is essential for ensuring high levels of customer satisfaction. Candidates should be able to promptly address customer needs, resolve issues, and deliver exceptional service to clients.
  • Results-Driven: Candidates should have a results-driven mindset with a focus on achieving sales targets and revenue growth. They should be motivated by exceeding sales expectations and driving business success.
  • Organizational and Time Management Skills: Excellent organizational skills are necessary for managing a large client portfolio, prioritizing tasks, and meeting deadlines. Effective time management skills are also important for balancing sales activities, account management, and administrative tasks.
  • Proficiency in Sales Software: Proficiency in using sales and customer relationship management software is essential for managing leads, tracking sales activities, and maintaining accurate client records. Familiarity with Microsoft Office suite for sales reporting and presentations is required.A strong customer service mindset is essential for ensuring high levels of customer satisfaction. Candidates should be able to promptly address customer needs, resolve issues, and deliver exceptional service to clients.

  • Account Sales Manager

    3 months ago

    Harrisburg, United States Red Bull Full time

    Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product displays at all large and small format "off premise" stores. You will upsell inventory, cooler space, and product...

  • Sales Account Manager

    41 minutes ago

    Harrisburg, Pennsylvania, United States D and H Distributing Co Full time

    Job SummaryWe are seeking a highly motivated and results-driven Strategic Account Representative to join our team at D and H Distributing Co. As a key member of our sales team, you will be responsible for driving revenue growth, expanding our customer base, and delivering exceptional customer service.Key ResponsibilitiesSales Performance: Meet or exceed...

  • Jr Sales rep-Surgical Sales

    2 months ago

    Harrisburg, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionDescription:Work for a leading medical device company selling to Neurosurgeons, Orthopedists, and Pain management. Will support the Sr. Rep to grow the Harrisburg, Hershey, Lancaster, York territory. High expectations but high pay. This role compensation is $100K at the low end up to high $100s for the best reps. After...

  • Jr Sales rep-Surgical Sales

    3 months ago

    Harrisburg, United States Medsurg Sales Staffing Full time

    Job DescriptionJob DescriptionDescription:Work for a leading medical device company selling to Neurosurgeons, Orthopedists, and Pain management. Will support the Sr. Rep to grow the Harrisburg, Hershey, Lancaster, York territory. High expectations but high pay. This role compensation is $100K at the low end up to high $100s for the best reps. After...

  • Account Manager Trainee

    4 days ago

    Harrisburg, Pennsylvania, United States SMG Full time

    Job SummaryStoic Management Group (SMG) is a leading global provider in the telecommunications industry, partnering with renowned leaders. As an Account Manager Trainee, you will utilize your sales expertise to help customers achieve their business goals with product solutions you're proud to deliver.Key ResponsibilitiesDevelop and grow long-lasting...

  • Client Relationship Manager

    1 week ago

    Harrisburg, Pennsylvania, United States Acosta Sales & Marketing Full time

    OverviewThe Client Relationship Manager is accountable for overseeing the business operations of assigned principals within specific customer accounts. The primary focus is to enhance sales and expand market presence for the brands represented, while ensuring profitability for both our manufacturers and Acosta Sales & Marketing.Key ResponsibilitiesImplement...

  • Sales Account Executive

    1 week ago

    Harrisburg, Pennsylvania, United States Red Bull Full time

    Position OverviewThe Sales Account Executive (SAE) plays a crucial role in driving revenue by managing a designated portfolio of accounts. Reporting directly to the District Sales Manager, the SAE is tasked with executing outside sales strategies to enhance product visibility and sales performance across various retail formats.Key ResponsibilitiesDevelop and...

  • Sales Account Executive

    3 days ago

    Harrisburg, Pennsylvania, United States Ryder System Full time

    Position Overview:The Sales Account Executive will be responsible for cultivating new customer relationships and managing existing accounts within their designated sales territory. This role is crucial for enhancing operational efficiency through effective collaboration with local operations management, national and local sales teams, and mobile maintenance...

  • Business Sales Account Manager

    2 months ago

    Harrisburg, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...

  • Account Manager

    1 week ago

    Harrisburg, United States EDB Full time

    A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the...

  • Sales Manager

    4 weeks ago

    Harrisburg, United States Best Western Premier, the Central Hotel Full time

    Job DescriptionJob DescriptionDescription:Job Summary: The Sales Manager is responsible to develop relationships with local and regional accounts to foster revenue generation for the hotel as it relates to guest rooms, food & beverage events, and meeting space rentals. Requirements:Key Accountabilities:• Participate in a culture of learning and development...

  • Sales Manager

    3 weeks ago

    Harrisburg, United States The Judge Group Full time

    Our client is currently seeking a Sales Manager who has a strong hunter personality. They are looking for an energetic team member to help retain/grow existing accounts and build new customers. This territory will cover Harrisburg- Top of Chester County over to Allentown. This will start as a salary role and transition into a commission driven role that is...

  • Account Manager Trainee

    4 days ago

    Harrisburg, United States SMG Full time

    Stoic Management Group is a leading global provider in the telecommunication industry. We have partnered with some of the world’s most renowned leaders in the industry. As an Account Manager Trainee you’ll use your sales expertise to help our customers realize their business goals with product solutions you're proud to deliver. We need an Account...

  • Account Manager Trainee

    2 weeks ago

    Harrisburg, United States SMG Inc Full time $50,000 - $60,000

    Job DescriptionJob DescriptionStoic Management Group is a leading global provider in the telecommunication industry. We have partnered with some of the world’s most renowned leaders in the industry. As an Account Manager Trainee you’ll use your sales expertise to help our customers realize their business goals with product solutions you're proud to...

  • Account Manager Trainee

    1 month ago

    Harrisburg, United States SMG Inc Full time

    Job DescriptionJob DescriptionStoic Management Group is a leading global provider in the telecommunication industry. We have partnered with some of the world’s most renowned leaders in the industry. As an Account Manager Trainee you’ll use your sales expertise to help our customers realize their business goals with product solutions you're proud to...

  • Account Manager Trainee

    4 weeks ago

    Harrisburg, United States SMG Inc Full time

    Job DescriptionJob DescriptionStoic Management Group is a leading global provider in the telecommunication industry. We have partnered with some of the world’s most renowned leaders in the industry. As an Account Manager Trainee you’ll use your sales expertise to help our customers realize their business goals with product solutions you're proud to...

  • Account Manager Trainee

    3 weeks ago

    Harrisburg, United States SMG Inc Full time $50,000 - $60,000

    Job DescriptionJob DescriptionStoic Management Group is a leading global provider in the telecommunication industry. We have partnered with some of the world’s most renowned leaders in the industry. As an Account Manager Trainee you’ll use your sales expertise to help our customers realize their business goals with product solutions you're proud to...

  • Account Manager Trainee

    6 days ago

    Harrisburg, United States SMG Inc Full time $50,000 - $60,000

    Job DescriptionJob DescriptionStoic Management Group is a leading global provider in the telecommunication industry. We have partnered with some of the world’s most renowned leaders in the industry. As an Account Manager Trainee you’ll use your sales expertise to help our customers realize their business goals with product solutions you're proud to...

  • IOE Account Manager

    1 week ago

    Harrisburg, United States RAM Executive Search LLC Full time

    NTN has an immediate opening in our Sales Department for an Account Manager that will be responsible for OEM Sales centered in the Northeast United States. MAJOR RESPONSIBILITIES: Establish a multi-level, multi-functional relationship with accounts to maximize growth opportunities. Drive new development projects that will lead to profitable growth. Pursue...

  • IOE Account Manager

    1 week ago

    Harrisburg, United States RAM Executive Search LLC Full time

    NTN has an immediate opening in our Sales Department for an Account Manager that will be responsible for OEM Sales centered in the Northeast United States. MAJOR RESPONSIBILITIES: Establish a multi-level, multi-functional relationship with accounts to maximize growth opportunities. Drive new development projects that will lead to profitable growth. Pursue...