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Janitorial Operations Manager

3 months ago

Trumbull, United States THE KENNEDY COLLECTIVE INC Full time
Job DescriptionJob Description

If you are looking to make an impact through a meaningful and rewarding career, we are currently seeking talented, creative, and committed people who share our values of Challenging the Status Quo, Building Community, Creating Purpose, and Ensuring Inclusion by fostering individuals’ development, well-being, and growth.

In 1951, The Kennedy Center was founded to create a safe space where individuals with disabilities would have the same opportunities as every other person. We believe every life is sacred and every individual brings value to their relationships, their work, and their communities.

Since then, a consistent thread of giving back has been woven into the fabric of The Kennedy CollectiveSM and all we do. Having grown from a program serving 15 children to a multifaceted organization that positively impacts over 2000 individuals with disabilities annually, our commitment to creating pathways for people to thrive by unleashing potential and empowering abilities is as strong today as it was yesterday.

Job purpose:

The Janitorial Operations Manager (JOM) directly supervises and leads our janitorial services social enterprise in meeting the highest levels of performance of work to our government and commercial customers. With subject matter expertise and technical experience in contract and project oversight, as well as direct hands on experience in direct work performance, the JOM leads the team in growth and expansion.

Duties and Responsibilities:

  • Directly supervise and lead our janitorial services business operation presently across 3 states and its continued expansion
  • Responsible for ensuring all contracted services are fulfilled according to contractual specifications to the highest quality levels through hands on training and team development
  • Establish and implement departmental policies, procedures, goals, and objectives, aligning with organizational values and strategic plan and following international service industry standards
  • Prepare contract bids and service inquiry responses and establish price points based on competitive standards
  • Direct and execute new customer/contract start-up in collaboration with business operations
  • Cultivate and develop Regional and Area Managers; provide ongoing guidance and direction
  • Identify performance goals and provide ongoing training, coaching and feedback to all janitorial personnel
  • Financially manage and ensure account/contract profit and productivity goals are met
  • Determine staffing requirements, contract ratio requirements, personnel acquisition, training, and retention processes
  • Implement environmental management sustainability programs following CIMS GBAC
  • Develop Quality Control Plans and customer feedback systems to ensure contract compliance and service quality
  • Directly responsible for compliance with CIMS Certification, OSHA, EPA & DOT standards
  • Manage inventory of operations assets that include consumables, devices, equipment, tools and vehicles
  • Provide hands-on cleaning as needed to include but not limited to stripping and waxing, buffing, carpet cleaning, mopping, and other general cleaning
  • On-Call to respond to emergency needs at agency locations, night, and weekend contracts

Qualifications:

  • Bachelor’s degree in business management or related field, or equivalent combination of education and experience of 8 to 10 years
  • Must have at least 4 years multi-site janitorial management/custodial services experience
  • Must have commercial project estimating and quoting experience
  • Professional floor-care experience preferred
  • Experience with management of Federal contracts preferred
  • CIMS and/or Lead Building certification experience preferred
  • Must be proficient in using Microsoft Office Systems and other internet-based industry software
  • Must be able to pass a National Agency Check and acquire Dept. of Defense Common Access Card

Physical Requirements:

  • 50% Regional (multi-state) Travel Required
  • Ability to lift and move materials up to 50 lbs. on an occasional basis
  • Ability to operate equipment, hand tools, and machinery on an occasional basis
  • Prolonged periods of climbing, walking, driving, sitting, standing, lifting, bending and reaching throughout the work environment and travel

Competencies:

  • Ethics/Integrity
  • Job Knowledge / Certifications
  • Planning & Organizing
  • Leadership / People Management
  • Results Driven
  • Building Strategic Relations

Benefits:

  • Medical, Vision and Dental Insurance
  • Generous PTO
  • 401k
  • Disability
  • Tuition Reimbursement
  • Employee Assistance Program


The Kennedy Collective invests in the success of all new employees by providing an immersive new hire orientation and training experience. Here’s what you can expect if you’re hired:

  • Two-week new hire orientation including an introduction to the agency, site tours, and employer-funded CPR & PMT certification.
  • Two weeks of job-specific trainings and shadowing at your worksite
  • Check-ins with Human Resources after your first 30, 60, and 90 days

The Kennedy CollectiveSM is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.


Monday - Friday 8am-4pm
Evenings and Weekends as required
37.5