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Family Support Parent Mentor Supervisor

4 months ago

Melbourne, United States One More Child Full time
Job DescriptionJob Description


Department:

Family Support

Direct Supervisor:

Senior Director of Family Support

Hiring Manager(s):

Senior Director of Family Support

Hiring Approver:

Executive Director of Family Support

Classification:

Full-time (40-hour work week)

FLSA Status:

Exempt (Salaried)

Description Updated:

February 2022

HR Approval Date:

May 2024

JOB SUMMARY

The Parent Mentor Supervisor provides direct in-home services in the form of Parent Mentoring and Safety Monitoring that will serve as ancillary support to families. The purpose of this position is to achieve positive family support outcomes for at-risk youth by facilitating communication and collaboration between families, professionals, and community partners. The services provided are a support to parents with child welfare involvement which will engage them with essential tools and resources to maintain children safely at home. This staff will provide family preservation and stabilization services and work from a strength-based perspective to encourage and equip parents, providing hands on support through peer-to-peer coaching. This position oversees the Peer Mentor team, under the guidance of the Sr. Director of Family Support.

ESSENTIAL DUTIES AND FUNCTIONS

  • Provide Parent Mentoring services that assist and support families in an informal manner including parenting education, finding childcare and employment, house cleaning and organizing, applying for public assistance, etc.
  • Provide Safety Monitoring services that fulfill specific actions outlined in a safety plan developed by the DCF Child Protective Investigator or Case Manager including any appropriate activities, actions or tasks that may be formal or informal for the purpose of managing and controlling danger threats.
  • Engage caregivers in activities or services that address supervision and monitoring, stress reduction, and behavior modification.
  • Assist with resolving immediate crisis and prompt problem solving within the home to support the success of a Safety Plan.
  • Connect caregivers to social support and resources within the community.
  • On-going communication with the DCF Child Protective Investigator or Case Manager and other service providers as needed.
  • Attend staffings when requested such as Multi-Disciplinary Staffings, Family Team Conferences, and Case Transfer Staffings.
  • Provide transportation for children and families as needed.
  • Provide day to day oversight and supervision as required to the Peer Mentor team.
  • Participate in continuing education opportunities including agency in-service training, professional seminars, workshops, conferences, etc.
  • Ensure documentation for designated clients and services is completed in accordance with OMC policies and database procedures.
  • Assist Senior Director of Family Support with monthly goal tracking, outcomes, and other measures in place to increase performance and quality improvement.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

  • Manage Parent Mentor(s) on the team, including all typical aspects such as performance, coaching, training.

REQUIRED EXPERIENCE AND QUALIFICATIONS

  • Associate Degree in Social Work, Psychology, or related field from an accredited institution of higher learning or at least four years of related experience is required. Bachelor’s degree in social work, Psychology, or related field from an accredited institution of higher learning is preferred.
  • Must have at least two years of experience working with the child welfare system.
  • Must have personally navigated through the child welfare system with successful outcomes.
  • Valid driver’s license and reliable transportation is required.

PREFERRED EXPERIENCE AND QUALIFICATIONS

  • Previous supervisor experience is preferred.

COMPENTENCIES

  • Present oneself, both at and outside of work, in a manner keeping with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
  • Demonstrate an understanding of child welfare issues to include trauma-informed care best practices, setting boundaries, and a strength-based perspective.
  • Empathy and ability to work with people from disadvantaged, marginalized, or socially excluded backgrounds.
  • Relate positively to caregivers needing support services and establish effective relationships in varying settings and often during challenging life circumstances.
  • Ability to maintain confidentiality with client and agency information.
  • Ability to complete required database documentation thoroughly and in a timely manner.
  • Ability to work independently and collaboratively with other team members.
  • Demonstrate excellent verbal and written communication skills.
  • Ability to solve complex, practical problems and effectively deal with complex variables in situations where limited standardization exists.
  • Availability to work flexible hours based on the needs of the position, including nights and weekends.

SPIRITUAL QUALIFICATIONS

  • It is the mission of One More Child to provide Christ centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
  • Have had a personal conversion experience with Jesus Christ and been scripturally baptized.
  • Possess a sense of commitment to ministry through vocation.
  • Hold a sincere desire to seek God and His kingdom.
  • Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation.
  • Be a member of a New Testament, evangelical Church in the local community and attend regularly.
  • Engage in witness activities as a normal part of life.

PHYSICAL DEMANDS

These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical requirements.

While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision.

This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time. Ability to lift up to 30 pounds (boxes, documents, and equipment).

WORK ENVIRONMENT

The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties.

Job activities are performed in the community and in a typical office environment. This position requires flexibility in scheduling and travel throughout the county.