Central Intake Coordinator

4 weeks ago

Des Moines, United States Campbell Street Senior Living Full time
Job DescriptionJob Description

Job Title: Central Intake Coordinator

Location: Remote (Campbell Street Senior Living)

Our staff members love Campbell Street Senior Living for the meaningful work, stability, and excellent team environment If you want to grow as a Central Intake Coordinator, then CSSL is where you belong

**Campbell Street Senior Living has been awarded with Great Place to Work**

Overview: Campbell Street Senior Living, a leading provider of long-term care, skilled nursing, assisted living, and independent living facilities across the Midwest, is seeking a dedicated Central Intake Coordinator to join our team. This role is essential in managing and streamlining the intake process for prospective residents, ensuring a smooth transition into our facilities.

Key Duties and Responsibilities:

  • Intake Management: Oversee the central intake process for all inquiries related to long-term care, skilled nursing, assisted living, and independent living. Ensure that all potential residents are provided with accurate information and a seamless entry process.
  • Coordination: Act as the primary point of contact for referrals, families, and potential residents. Coordinate with internal teams to ensure that all required documentation and assessments are completed in a timely manner.
  • Communication: Provide exceptional customer service through effective communication with families, referral sources, and other stakeholders. Address inquiries and concerns promptly and professionally.
  • Documentation: Maintain accurate and confidential records of all intake processes, including assessments, communication logs, and resident information.
  • Collaboration: Work closely with facility administrators and care teams to facilitate smooth admissions and transitions. Ensure that all aspects of the intake process align with facility standards and regulations.
  • Reporting: Prepare and analyze reports related to intake metrics, including conversion rates and response times. Utilize data to identify trends and areas for improvement.
  • Compliance: Ensure adherence to all state and federal regulations related to admissions and resident care.

Qualifications:

  • Education & Experience: Associate’s or Bachelor’s degree in Healthcare Administration, Social Work, or a related field preferred. Prior experience in skilled nursing, senior housing, or a similar healthcare setting is preferred but not required.
  • Skills: Excellent communication, organizational, and interpersonal skills. Ability to manage multiple tasks efficiently while maintaining attention to detail. Proficiency in using CRM systems and office software.
  • Knowledge: Familiarity with long-term care and senior living regulations and best practices is desirable.

Benefits:

  • Leadership & Culture: An inspiring leadership team fostering a fun and diverse culture, supporting long-term career growth.
  • Career Development: Defined career path with opportunities for advancement within the organization.
  • Education Support: Tuition reimbursement assistance to support continuous learning and professional development.
  • Comprehensive Benefits: Medical, Dental, Vision, EAP, Matching 401K, Life and Disability insurance, and more, effective from the first day following 30 days of employment.
  • Work-Life Balance: Paid Time Off and Holiday Pay.
  • Payment Flexibility: Same Day Pay option available.

If you are passionate about senior care and skilled at managing intake processes with a focus on delivering excellent customer service, we encourage you to apply for the Central Intake Coordinator position at Campbell Street Senior Living.

  • Central Intake Coordinator

    4 weeks ago

    Des Moines, United States Campbell Street Senior Living Full time

    Job Title: Central Intake Coordinator Location: Remote (Campbell Street Senior Living) Our staff members love Campbell Street Senior Living for the meaningful work, stability, and excellent team environment! If you want to grow as a Central Intake Coordinator, then CSSL is where you belong!  **Campbell Street Senior Living has been awarded with Great...

  • Intake Process Coordinator

    1 week ago

    Des Moines, Iowa, United States Campbell Street Senior Living Full time

    Job OverviewPosition Title: Central Intake CoordinatorLocation: RemoteAt Campbell Street Senior Living, our employees appreciate the fulfilling work, stability, and supportive team atmosphere. If you are looking to advance your career as a Central Intake Coordinator, this is the ideal environment for you.**Recognized as a Great Place to Work**Position...

  • Intake Process Coordinator

    1 week ago

    Des Moines, Iowa, United States Campbell Street Senior Living Full time

    Job OverviewPosition Title: Central Intake CoordinatorLocation: RemoteAt Campbell Street Senior Living, our team members appreciate the meaningful contributions they make, the stability offered, and the supportive work environment. If you are looking to advance your career as a Central Intake Coordinator, this is the ideal opportunity for you.**Recognized as...

  • Resident Intake Specialist

    1 week ago

    Des Moines, Iowa, United States Campbell Street Senior Living Full time

    Job Title: Central Intake Coordinator Location: Remote At Campbell Street Senior Living, our employees appreciate the fulfilling work, stability, and supportive team atmosphere. If you are looking to advance your career as a Central Intake Coordinator, this is the ideal environment for you. **Recognized as a Great Place to Work** Overview: Campbell Street...

  • Intake Coordinator

    1 day ago

    Des Moines, Iowa, United States Summit BHC Full time

    About the Job:The Intake Coordinator plays a critical role in establishing a positive first impression for clients and their families at our facility. Key responsibilities include:Phone triage and addressing requests for servicesPerforming client call backs and documenting all call activitiesAnswering inquiry calls about facility services and...

  • Healthcare Services Intake Coordinator

    4 days ago

    Des Moines, Iowa, United States Wellmark, Inc. Full time

    Healthcare Services Intake CoordinatorCompany Overview: Wellmark, Inc. is a mutual insurance organization focused on enhancing the health and wellness of our members. We emphasize member satisfaction and are dedicated to sustainable practices and innovative solutions.Position Summary: In the role of Healthcare Services Intake Coordinator, you will play a...

  • Admissions Coordinator for Senior Living

    1 week ago

    Des Moines, Iowa, United States Campbell Street Senior Living Full time

    Job Title: Central Intake Coordinator Location: Remote At Campbell Street Senior Living, our team members appreciate the meaningful contributions they make, the stability of their roles, and the supportive work environment. If you are looking to advance your career as a Central Intake Coordinator, this is the ideal opportunity for you. **Recognized as a...

  • Patient Intake Coordinator

    1 week ago

    Des Moines, Iowa, United States Accel Research Sites Full time

    Position Title: Intake Specialist (Front Desk)Department: OperationsEmployment Type: Full TimeLocation: Accel Research SitesReporting To: Kristin FerrignoCompany Overview:Accel Research Sites is a dynamic clinical research organization with a broad network across multiple states, specializing in various therapeutic areas including vaccine development,...

  • Administrative Coordinator for Central Iowa Care Coordination

    3 days ago

    Des Moines, Iowa, United States UnityPoint Health Full time

    Job Title: Secretarial Support for Central Iowa Care Coordination TeamUnityPoint Health is seeking a highly organized and detail-oriented individual to provide secretarial support for our Central Iowa Care Coordination team.Key ResponsibilitiesProvide administrative support to the Central Iowa Care Coordination team, ensuring the successful and timely...

  • Intake Customer Service Representative

    1 week ago

    Des Moines, United States Capstone Health Full time $18 - $20

    Job DescriptionJob DescriptionJob Title: Intake Customer Service RepresentativeWork Hours: 1:00 PM - 9:00 PMJob Type: Full-time (On-site working only; no remote work is available for this position.)Job Overview:We are looking for a dedicated and detail-oriented Intake Customer Service Representative with a strong background in customer service to join our...

  • Central Scheduling Coordinator

    24 hours ago

    Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Central Scheduling Coordinator to join our team at Iowa Orthopaedic Center PC. As a key member of our patient access team, you will be responsible for scheduling appointments, managing patient flow, and providing exceptional customer service to our patients and their families.Key...

  • Intake Specialist

    3 weeks ago

    Des Moines, United States Accel Research Sites Full time

    Intake Specialist (Front Desk) Department: Operations Employment Type: Full Time Location: ActivMed Practices & Research | Methuen, MA Reporting To: Kristin Ferrigno Description Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in MA, NH, MI, VA, SC, FL, GA, AL, MO, TX and Puerto Rico. We have established a...

  • IT Coordinator

    1 week ago

    Des Moines, United States Boys and Girls Clubs of Central Iowa Full time

    Job Type Part-time Description The Information Technology (IT) Coordinator will troubleshoot and maintain the organizations technology systems. The coordinator will plan, coordinate, and direct computer-related activities by determining the technology needs of the organization and making hardware- and software-related decisions to meet those needs....

  • IT Coordinator

    2 days ago

    Des Moines, United States Boys and Girls Clubs of Central Iowa Full time

    Job Type Part-time Description The Information Technology (IT) Coordinator will troubleshoot and maintain the organizations technology systems. The coordinator will plan, coordinate, and direct computer-related activities by determining the technology needs of the organization and making hardware- and software-related decisions to meet those needs....

  • Secretarial Support Professional for Central Iowa Care Coordination Team

    3 days ago

    Des Moines, Iowa, United States UnityPoint Health Full time

    Job Title: Secretarial Support for Central Iowa Care Coordination TeamUnityPoint Health is seeking a highly organized and detail-oriented individual to provide secretarial support for our Central Iowa Care Coordination team.Key ResponsibilitiesProvide administrative support to the Central Iowa Care Coordination team, ensuring the successful and timely...

  • Language Access and Resource Coordinator

    2 months ago

    Des Moines, United States Lutheran Services in Iowa Full time

    Are you looking to make a positive impact in your community? As one of Iowa's most trusted human services agencies, LSI has a legacy of serving children, adults, and families for more than 150 years. LSI currently seeks a Language Access and Resource Coordinator to help lead and develop high quality linguistically appropriate services for Limited English...

  • Language Access Program Coordinator

    1 week ago

    Des Moines, Iowa, United States Lutheran Services in Iowa Full time

    Position OverviewAre you passionate about enhancing community support? Lutheran Services in Iowa (LSI) has a rich history of providing essential services to individuals and families for over 150 years. We are currently seeking a Language Access and Resource Coordinator to spearhead the development of high-quality, linguistically appropriate services for...

  • IT Coordinator

    19 hours ago

    Des Moines, Iowa, United States Boys and Girls Clubs of Central Iowa Full time

    Job SummaryThe Boys and Girls Clubs of Central Iowa is seeking a highly skilled IT Coordinator to join our team. As a key member of our organization, the IT Coordinator will be responsible for troubleshooting and maintaining our technology systems, ensuring seamless operations and optimal performance.Key ResponsibilitiesTechnology Systems Management:...

  • Case Coordination Specialist

    4 days ago

    Des Moines, Iowa, United States Link Associates Full time

    Position Summary Coordinate and manage the intake process for individuals seeking support services. Facilitate the development of comprehensive service plans tailored to each person's needs. Assist individuals in accessing appropriate resources and crisis intervention. Act as a mediator to resolve conflicts related to service delivery, maintain accurate...

  • Refugee Services Coordinator

    15 hours ago

    Des Moines, Iowa, United States International Rescue Committee Full time

    Job Summary:The International Rescue Committee (IRC) is seeking a highly skilled and compassionate ICM Caseworker to join our team. As a key member of our refugee services team, you will play a critical role in addressing the complex needs of vulnerable refugee populations.Key Responsibilities:Conduct intake assessments and develop individualized service...