Current jobs related to Front Desk Agent - Rocky Mount - StepStone Hospitality Inc.

  • Front Desk Agent>

    6 months ago

    Rocky Mount, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Candlewood Suites Rocky Mount [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent

    4 weeks ago

    Mount Arlington, New Jersey, United States Opal Hotels Group Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Opal Hotels Group. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Manage front office duties, including...

  • Front Desk Agent

    6 days ago

    Mount Pleasant, Michigan, United States Lodgco Hospitality Full time

    Job SummaryWe are seeking a highly skilled Front Desk Agent to join our team at the Courtyard by Marriott, located on CMU's campus. As a Front Desk Agent, you will be responsible for providing exceptional guest service and hospitality to our valued customers.Key Responsibilities:Perform guest registrations, room assignments, and special requests in a timely...

  • Front Desk Agent

    1 month ago

    Rocky Mount, United States Candlewood Suites Rocky Mount Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Representative

    2 weeks ago

    Mount Pleasant, Michigan, United States Cambria Hotel Mount Pleasant- Charleston Full time

    Job Title: Front Desk Agent Job Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Cambria Hotel Mount Pleasant- Charleston. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling inquiries, checking-in/out, and reserving rooms. Responsibilities: * Greet...

  • Front Desk Representative

    2 weeks ago

    Mount Laurel, New Jersey, United States Westin Mt Laurel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Westin Mt Laurel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesGreeting and Registration: Greet guests immediately with...

  • Front Desk Agent

    1 month ago

    Rocky Mount, United States StepStone Hospitality Full time

    Job Type Full-time Description Description Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort, and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping,...

  • Front Desk Representative

    2 weeks ago

    Mount Prospect, Illinois, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing administrative processes, and ensuring a positive experience for all our guests.Key ResponsibilitiesProvide attentive and courteous...

  • Front Desk Representative

    6 days ago

    Mount Pleasant, Texas, United States Ava Hotels LLC Full time

    Job OverviewAs a Front Desk Agent with Ava Hotels LLC, you will be responsible for providing exceptional customer service to our guests. This includes checking-in and checking-out guests in a timely and professional manner, processing all payments according to established procedures, and responding to guest requests and issues in a prompt and courteous...

  • Front Desk Representative

    6 days ago

    Mount Laurel, New Jersey, United States Aloft Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aloft. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesWelcoming guests and registering them in a friendly and efficient...

  • Hotel Front Desk Representative

    2 weeks ago

    Mount Prospect, Illinois, United States MCR Hotels Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests while managing the administrative processes of the hotel. This includes handling guest inquiries, resolving issues, and maintaining a positive and welcoming atmosphere.Key ResponsibilitiesProvide attentive and courteous service to guestsManage the front desk...

  • Front Desk Representative

    6 days ago

    Mount Prospect, Illinois, United States MCR Hotels Full time

    Job SummaryThe Front Desk Agent at MCR Hotels is responsible for delivering exceptional guest experiences while managing the administrative processes of the hotel.Key ResponsibilitiesProvide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay.Maintain proper operation of the telephone switchboard and respond...

  • Front Desk Representative

    6 days ago

    Mount Pleasant, Texas, United States Ava Hotels LLC Full time

    Job OverviewAs a Front Desk Agent with Ava Hotels LLC, you will be responsible for providing exceptional customer service to our guests. This includes checking-in and checking-out guests in a timely and professional manner, processing all payments according to established procedures, and responding to guest requests and issues in a prompt and courteous...

  • Front Desk Supervisor

    1 month ago

    Mount Laurel, New Jersey, United States Staybridge Suites Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Staybridge Suites. As a key member of our front office team, you will be responsible for ensuring exceptional guest satisfaction and ensuring that all front desk operations are running smoothly.Key ResponsibilitiesSupervise and train front desk staff to...

  • Front Desk Operations Manager

    2 weeks ago

    Mount Laurel, New Jersey, United States Delco Development Full time

    Job Summary:The Front Desk Operations Manager is responsible for overseeing the front desk staff and operations to ensure brand compliance and exceptional guest satisfaction. This role involves training and guiding front desk associates in registering guests, handling payments, and adhering to brand standards in all aspects of front desk operations.Key...

  • Concierge/Front Desk

    5 months ago

    Mount Pleasant, United States Bridge Senior Living Full time

    Make a difference in the lives of others while personally thriving! Join Bridge Senior Living - APPLY TODAY!!   Now Hiring Concierges! Thursday, Friday 8 am – 4:30 Saturday, Sunday 3pm – 11pm Wednesday, Thursday 11pm-7am What you can expect as a Front Desk/Concierge: $1,000 Employee Referral Bonus Tuition reimbursement Competitive pay...

  • Front Desk Operations Manager

    6 days ago

    Mount Laurel, New Jersey, United States Delco Development Full time

    Front Desk Operations ManagerAt Delco Development, we are seeking a highly skilled Front Desk Operations Manager to join our team. This role is responsible for supervising front desk staff and operations to ensure brand compliance and overall exemplary guest satisfaction.Key Responsibilities:• Supervise front desk staff and operations to ensure brand...

  • Front Office Manager

    2 weeks ago

    Mount Laurel, New Jersey, United States Staybridge Suites Full time

    Job Title: Front Office ManagerAt Staybridge Suites, we are seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hotel's management team, you will be responsible for overseeing the front desk operation, ensuring exceptional guest service, and driving revenue growth.Key Responsibilities:Supervise and schedule...

  • Front Desk Operations Manager

    4 weeks ago

    Mount Laurel, New Jersey, United States Delco Development Full time

    Job Title: Front Desk SupervisorDelco Development is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring exceptional guest satisfaction and ensuring that all front desk operations are conducted in accordance with brand standards.Key...

  • Front Desk Receptionist

    3 weeks ago

    Mount Clemens, Michigan, United States Clinton Counseling Center Full time

    Front Desk ReceptionistClinton Counseling Center, a program of Comprehensive Youth Services, Inc., is a non-profit organization providing substance abuse and mental health outpatient counseling services to adults, adolescents, and families.We are seeking a Front Desk Receptionist to provide administrative support in a professional and positive...

Front Desk Agent

2 months ago

Rocky Mount, United States StepStone Hospitality Inc. Full time
Job DescriptionJob DescriptionDescription:

Description
  • Register and assign rooms to guests.
  • Issue room key and escort instructions to Guest Service Agent or directly to guest.
  • Sort, and track incoming mail and messages.
  • Transmit and receive messages using all communication avenues.
  • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
  • Compute bill, collect payment, and make change for guests.
  • Make, confirm, and cancel reservations via all communication avenues.
  • Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
  • Make reservation, transportation, or entertainment reservations for guest.
  • Deposit guest valuables in hotel safe deposit box.
  • Ability to accurately use various office software.
  • Have a full working knowledge and expertise of each shift including night audit.

Requirements:

RequirementsRequirements

Skills to be successful in the role would include:

  • Knowledge of OnQ operating system a plus
  • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to accurately report information.
  • Ability to assist with various office tasks as needed.
  • Attend required meetings.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Relevant training and experience and additional education preferred.
  • CPR and first aid training preferred but can be trained.