Front Desk Receptionist

2 days ago


Mount Clemens, Michigan, United States Clinton Counseling Center Full time
Front Desk Receptionist

Clinton Counseling Center, a program of Comprehensive Youth Services, Inc., is a non-profit organization providing substance abuse and mental health outpatient counseling services to adults, adolescents, and families.

We are seeking a Front Desk Receptionist to provide administrative support in a professional and positive manner.

Position Description:

The Front Desk Receptionist supports therapists, Clinical Director, Program Director, Office Coordinator, and psychiatrists. Responsibilities include:

  • Managing client check-in and scheduling appointments
  • Answering phone calls and forwarding them to the appropriate staff members
  • Providing general information about the counseling center's services to clients and visitors
  • Collecting and updating client information accurately using the center's electronic record-keeping system
  • Processing payments and handling insurance forms
  • Assisting therapists with various administrative tasks
  • Maintaining cleanliness and tidiness of the front desk area and waiting rooms
  • Supporting psychiatrists by inputting pharmacies into the electronic system and keeping records of prescriptions
  • Collaborating with other staff members to ensure efficient operation of the counseling center
  • Adhering to all privacy and confidentiality regulations regarding client information
Hours:

Monday - Thursday: 3:30pm- 8:30pm | Friday: once a month, 9:00am - 3:00pm | Saturdays: 9:00am - 1:00pm (as needed)

Compensation:

$11 hourly

Benefits:

403b Retirement Plan with 10% matching and Employment Assistance Program

Minimum Qualifications:

High school diploma or G.E.D. certificate

Effective communication skills and ability to work well with others

Proficiency in computer software programs, including Microsoft Office and Google Drive

Previous experience in a customer service or administrative role is preferred, but not required

Must complete a background check



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